Question 1

Analytical reports

Accepted Answer

A)  provide information. 
B)  provide conclusions. 
C)  evaluate and interpret information. 
D)  a and b. 
E)  a, b, and c. 
A)  provide information. 
B)  provide conclusions. 
C)  evaluate and interpret information. 
D)  a and b. 
E)  a, b, and c. E

Question 2

When writing recommendation reports,

Accepted Answer

A)  begin with a long and detailed subject line. 
B)  discuss the background in detail but keep the recommendation as brief as possible. 
C)  use an obsequious tone. 
D)  end with a list of benefits for taking action. 
E)  make headings broad and general. 
A)  begin with a long and detailed subject line. 
B)  discuss the background in detail but keep the recommendation as brief as possible. 
C)  use an obsequious tone. 
D)  end with a list of benefits for taking action. 
E)  make headings broad and general. D

Question 3

Trip reports help managers monitor employee activities.

Accepted Answer

A) True 
 B)False  True

Question 4

Feasibility reports provide the background of a problem but do not offer recommendations or possible solutions.

Accepted Answer

A) True 
 B)False

Question 5

Types of informational reports include

Accepted Answer

A)  trip reports and peer review reports. 
B)  progress reports, activity reports, and meeting minutes. 
C)  feasibility and recommendation reports. 
D)  peer review reports and progress reports. 
E)  trip reports, meeting minutes, and recommendation reports. 
A)  trip reports and peer review reports. 
B)  progress reports, activity reports, and meeting minutes. 
C)  feasibility and recommendation reports. 
D)  peer review reports and progress reports. 
E)  trip reports, meeting minutes, and recommendation reports.

Question 6

In a trip report,

Accepted Answer

A)  do not include the names of people and places. 
B)  avoid personal impressions. 
C)  express a willingness to answer follow-up questions. 
D)  b and c. 
E)  a, b, and c. 
A)  do not include the names of people and places. 
B)  avoid personal impressions. 
C)  express a willingness to answer follow-up questions. 
D)  b and c. 
E)  a, b, and c.

Question 7

The two categories of informal report are _________and_________

Accepted Answer

informatio

Question 8

_________reports summarize general activities during a specific time period, whereas _________reports summarize accomplishments on a specific project.

Accepted Answer

Periodic a

Question 9

Feasibility reports and recommendation reports are similar in that they both

Accepted Answer

A)  have managers and other decision makers as their primary audience. 
B)  emphasize expected rather than possible benefits. 
C)  discuss the problem or situation before the recommendation. 
D)  a and b. 
E)  a, b, and c. 
A)  have managers and other decision makers as their primary audience. 
B)  emphasize expected rather than possible benefits. 
C)  discuss the problem or situation before the recommendation. 
D)  a and b. 
E)  a, b, and c.

Question 10

Minutes serve as an official record of a meeting.

Accepted Answer

A) True 
 B)False

Question 11

To give a colleague constructive criticism, write a _________report.

Accepted Answer

The answer of To give a colleague constructive criticism, write...

Question 12

Most informal reports are formatted as a memorandum.

Accepted Answer

A) True 
 B)False

Question 13

In a recommendation report, do not summarize the problem or situation; instead, provide only the recommended actions.

Accepted Answer

A) True 
 B)False

Question 14

Progress reports for external clients should be delivered via email.

Accepted Answer

A) True 
 B)False

Question 15

For meeting minutes, do all of the following except

Accepted Answer

A)  list attendees. 
B)  describe agenda items. 
C)  include personal commentary. 
D)  include a title and the meeting date. 
E)  record all decisions made. 
A)  list attendees. 
B)  describe agenda items. 
C)  include personal commentary. 
D)  include a title and the meeting date. 
E)  record all decisions made.

Question 16

Minutes are often distributed via email.

Accepted Answer

A) True 
 B)False

Question 17

Choose the most accurate option below.

Accepted Answer

A)  Progress reports are written for internal personnel only. 
B)  Managers use progress reports to monitor employees and evaluate projects. 
C)  Using the memo format for a progress report is appropriate for an internal audience. 
D)  a and b. 
E)  b and c. 
A)  Progress reports are written for internal personnel only. 
B)  Managers use progress reports to monitor employees and evaluate projects. 
C)  Using the memo format for a progress report is appropriate for an internal audience. 
D)  a and b. 
E)  b and c.

Question 18

Peer review reports

Accepted Answer

A)  begin by enumerating the negative points. 
B)  support criticism by offering specific examples. 
C)  are never written in memo format. 
D)  avoid offering suggestions or resources. 
E)  end by re-emphasizing all the negative points. 
A)  begin by enumerating the negative points. 
B)  support criticism by offering specific examples. 
C)  are never written in memo format. 
D)  avoid offering suggestions or resources. 
E)  end by re-emphasizing all the negative points.

Question 19

Periodic activity reports and progress reports provide readers with identical information.

Accepted Answer

A) True 
 B)False

Question 20

A peer review report is a type of recommendation report.

Accepted Answer

A) True 
 B)False

Exam 20: Informal Reports

Analytical reports

When writing recommendation reports,

Trip reports help managers monitor employee activities.

Feasibility reports provide the background of a problem but do not offer recommendations or possible solutions.

Types of informational reports include

In a trip report,

The two categories of informal report are _________and_________

_________reports summarize general activities during a specific time period, whereas _________reports summarize accomplishments on a specific project.

Feasibility reports and recommendation reports are similar in that they both

Minutes serve as an official record of a meeting.

To give a colleague constructive criticism, write a _________report.

Most informal reports are formatted as a memorandum.

In a recommendation report, do not summarize the problem or situation; instead, provide only the recommended actions.

Progress reports for external clients should be delivered via email.

For meeting minutes, do all of the following except

Minutes are often distributed via email.

Choose the most accurate option below.

Peer review reports

Periodic activity reports and progress reports provide readers with identical information.

A peer review report is a type of recommendation report.

Introduction to Technical Communication

Meeting the Needs of Specific Audiences

Persuading Your Audience

Weighing the Ethical Issues

Teamwork and Global Considerations

An Overview of the Technical Writing Process

Thinking Critically About the Research Process

Evaluating and Interpreting Information

Summarizing Research Findings and Other Information

Organizing for Readers

Editing for a Professional Style and Tone

Designing Visual Information

Designing Pages and Documents

Email and Text Messages

Workplace Memos and Letters

Résumés and Other Job-Search Materials

Technical Definitions

Technical Descriptions, Specifications, and Marketing Materials

Instructions and Procedures

Formal Analytical Reports

Proposals

Oral Presentations and Video Conferencing

Blogs, Wikis, and Web Pages

Social Media

Filters

The two categories of informal report are _and_

_reports summarize general activities during a specific time period, whereas _reports summarize accomplishments on a specific project.