Question 1

A firm first sets its strategies and then focuses attention on goals to accomplish them.

Accepted Answer

A) True 
 B)False

Question 2

Hewlett-Packard decides to move toward a more centralized structure.This is an example of which function in the management process?

Accepted Answer

A)  planning 
B)  leading 
C)  organizing 
D)  controlling 
E)  monitoring 
A)  planning 
B)  leading 
C)  organizing 
D)  controlling 
E)  monitoring

Question 3

Titles such as plant manager,operations manager,and division manager designate which level of management?

Accepted Answer

A)  first-line managers 
B)  middle managers 
C)  top managers 
D)  supervisors 
E)  technology managers 
A)  first-line managers 
B)  middle managers 
C)  top managers 
D)  supervisors 
E)  technology managers

Question 4

The effectiveness of managers in using time can be undermined by frequent phone calls.

Accepted Answer

A) True 
 B)False

Question 5

Because Donna is not yet relying on other employees for the actual management of the restaurant,she has become concerned with crisis management.Explain why Donna may want to develop a crisis management plan.

Accepted Answer

If Donna can't manage the restaurant,a c

Question 6

Summarize for Donna the difference between conceptual skills and technical skills.

Accepted Answer

Conceptual skills refer to a person's ab

Question 7

How might a mission statement help Donna with her new business?

Accepted Answer

A mission statement may help her identif

Question 8

An accountant's ability to audit a company's records is an example of what type of skills?

Accepted Answer

A)  motor skills 
B)  technical skills 
C)  human relations skills 
D)  conceptual skills 
E)  decision-making skills 
A)  motor skills 
B)  technical skills 
C)  human relations skills 
D)  conceptual skills 
E)  decision-making skills

Question 9

Strategy has a wider scope than planning.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following,if true,would MOST strongly suggest that the failures attributed to leadership were also caused by failures in organizing?

Accepted Answer

A)  Most of the conflicts between team members concerned questions of roles and determining who had the authority to make decisions. 
B)  The market research was delayed because the firms hired to conduct customer interviews backed out of the project after the market research began. 
C)  The reports of conflicts among team members were exaggerated in order to make the project leaders seem less competent. 
D)  The failure to locate an alternative component provider is very similar to other failures that have appeared in past projects. 
E)  Even the most successful projects encounter some problems related to each of the main management functions. 
A)  Most of the conflicts between team members concerned questions of roles and determining who had the authority to make decisions. 
B)  The market research was delayed because the firms hired to conduct customer interviews backed out of the project after the market research began. 
C)  The reports of conflicts among team members were exaggerated in order to make the project leaders seem less competent. 
D)  The failure to locate an alternative component provider is very similar to other failures that have appeared in past projects. 
E)  Even the most successful projects encounter some problems related to each of the main management functions.

Question 11

Steve motivates employees by rewarding them with additional vacation when standards are achieved.This is an example of which function in the management process?

Accepted Answer

A)  leading 
B)  planning 
C)  organizing 
D)  marketing 
E)  strategizing 
A)  leading 
B)  planning 
C)  organizing 
D)  marketing 
E)  strategizing

Question 12

Business strategy focuses on improving the company's competitive position.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following managers are responsible for planning and overseeing the firm's accounting functions?

Accepted Answer

A)  financial managers 
B)  information managers 
C)  production managers 
D)  human resource managers 
E)  marketing managers 
A)  financial managers 
B)  information managers 
C)  production managers 
D)  human resource managers 
E)  marketing managers

Question 14

Operations managers are responsible for production,inventory,and quality control.

Accepted Answer

A) True 
 B)False

Question 15

Cathi has learned that organizations that promote employees' knowledge of the organization's history tend to have strong corporate cultures and that Domino Grace employees lack such knowledge.Cathi concludes that Domino Grace lacks a strong corporate culture.Which of the following points out a flaw in this reasoning?

Accepted Answer

A)  It fails to consider the possibility that Domino Grace has a long history that would inspire employees. 
B)  It mistakenly assumes that all companies with strong corporate cultures adopt the same corporate culture. 
C)  It erroneously concludes that the strength of a corporate culture has no effect on that company's performance. 
D)  It is based on the belief that a few exceptions invalidate a rule that applies in most cases. 
E)  It presupposes that employees' knowledge of company history is necessary in order to have a strong corporate culture. 
A)  It fails to consider the possibility that Domino Grace has a long history that would inspire employees. 
B)  It mistakenly assumes that all companies with strong corporate cultures adopt the same corporate culture. 
C)  It erroneously concludes that the strength of a corporate culture has no effect on that company's performance. 
D)  It is based on the belief that a few exceptions invalidate a rule that applies in most cases. 
E)  It presupposes that employees' knowledge of company history is necessary in order to have a strong corporate culture.

Question 16

Carlos wants to complete his M.B.A.in three years.This is an example of what kind of goal?

Accepted Answer

A)  long-term 
B)  intermediate 
C)  short-term 
D)  objective 
E)  problematic 
A)  long-term 
B)  intermediate 
C)  short-term 
D)  objective 
E)  problematic

Question 17

Which of the following is NOT a characteristic of a solid contingency plan?

Accepted Answer

A)  contact information for an on-site crisis manager 
B)  information systems backup software 
C)  an evacuation plan 
D)  a prioritized list of critical operations 
E)  a summary of common types of emergencies 
A)  contact information for an on-site crisis manager 
B)  information systems backup software 
C)  an evacuation plan 
D)  a prioritized list of critical operations 
E)  a summary of common types of emergencies

Question 18

Comparing actual performance against standards is an example of which function of the management process?

Accepted Answer

A)  planning 
B)  organizing 
C)  leading 
D)  controlling 
E)  strategizing 
A)  planning 
B)  organizing 
C)  leading 
D)  controlling 
E)  strategizing

Question 19

Which of the following is TRUE about corporate culture?

Accepted Answer

A)  It can direct employees' efforts toward goals. 
B)  It is usually determined by outside forces. 
C)  It cannot be changed. 
D)  It is easy to change. 
E)  It rarely affects newcomers in an organization. 
A)  It can direct employees' efforts toward goals. 
B)  It is usually determined by outside forces. 
C)  It cannot be changed. 
D)  It is easy to change. 
E)  It rarely affects newcomers in an organization.

Question 20

In the "Samuel Adams Makes Headway" case study,how has Koch likely used technical skills in developing his product?

Accepted Answer

First of all,Koch has likely relied on a

A firm first sets its strategies and then focuses attention on goals to accomplish them.

Hewlett-Packard decides to move toward a more centralized structure.This is an example of which function in the management process?

Titles such as plant manager,operations manager,and division manager designate which level of management?

The effectiveness of managers in using time can be undermined by frequent phone calls.

Because Donna is not yet relying on other employees for the actual management of the restaurant,she has become concerned with crisis management.Explain why Donna may want to develop a crisis management plan.

Summarize for Donna the difference between conceptual skills and technical skills.

How might a mission statement help Donna with her new business?

An accountant's ability to audit a company's records is an example of what type of skills?

Strategy has a wider scope than planning.

Which of the following,if true,would MOST strongly suggest that the failures attributed to leadership were also caused by failures in organizing?

Steve motivates employees by rewarding them with additional vacation when standards are achieved.This is an example of which function in the management process?

Business strategy focuses on improving the company's competitive position.

Which of the following managers are responsible for planning and overseeing the firm's accounting functions?

Operations managers are responsible for production,inventory,and quality control.

Carlos wants to complete his M.B.A.in three years.This is an example of what kind of goal?

Which of the following is NOT a characteristic of a solid contingency plan?

Comparing actual performance against standards is an example of which function of the management process?

Which of the following is TRUE about corporate culture?

In the "Samuel Adams Makes Headway" case study,how has Koch likely used technical skills in developing his product?

The U.S.Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Organizing the Business

Operations Management and Quality for Producing Goods and Services

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters

Exam 5: Managing the Business

A firm first sets its strategies and then focuses attention on goals to accomplish them.

Hewlett-Packard decides to move toward a more centralized structure.This is an example of which function in the management process?

Titles such as plant manager,operations manager,and division manager designate which level of management?

The effectiveness of managers in using time can be undermined by frequent phone calls.

Because Donna is not yet relying on other employees for the actual management of the restaurant,she has become concerned with crisis management.Explain why Donna may want to develop a crisis management plan.

Summarize for Donna the difference between conceptual skills and technical skills.

How might a mission statement help Donna with her new business?

An accountant's ability to audit a company's records is an example of what type of skills?

Strategy has a wider scope than planning.

Which of the following,if true,would MOST strongly suggest that the failures attributed to leadership were also caused by failures in organizing?

Steve motivates employees by rewarding them with additional vacation when standards are achieved.This is an example of which function in the management process?

Business strategy focuses on improving the company's competitive position.

Which of the following managers are responsible for planning and overseeing the firm's accounting functions?

Operations managers are responsible for production,inventory,and quality control.

Carlos wants to complete his M.B.A.in three years.This is an example of what kind of goal?

Which of the following is NOT a characteristic of a solid contingency plan?

Comparing actual performance against standards is an example of which function of the management process?

Which of the following is TRUE about corporate culture?

In the "Samuel Adams Makes Headway" case study,how has Koch likely used technical skills in developing his product?

The U.S.Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Organizing the Business

Operations Management and Quality for Producing Goods and Services

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters