Exam 4: Consumer Perception and Positioning
Exam 1: Consumer Behavior: Information-Driven Consumer Behavior124 Questions
Exam 2: Market Segmentation and Real-Time Bidding99 Questions
Exam 3: Consumer Motivation and Personality119 Questions
Exam 4: Consumer Perception and Positioning122 Questions
Exam 5: Consumer Learning116 Questions
Exam 6: Consumer Attitude Formation and Change110 Questions
Exam 7: Persuading Customers107 Questions
Exam 8: From Print and Broadcast to Social Media and Mobile Advertising96 Questions
Exam 9: Reference Groups and Word-Of-Mouth113 Questions
Exam 10: The Family and Its Social Class Standing106 Questions
Exam 11: Cultures Influence on Consumer Behavior122 Questions
Exam 12: Subcultures and Consumer Behavior108 Questions
Exam 13: Cross-Cultural Consumer Behavior: an International Perspective99 Questions
Exam 14: Consumer Decision Making and Diffusion of Innovations117 Questions
Exam 15: Marketing Ethics and Social Responsibility109 Questions
Exam 16: Consumer Research116 Questions
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Individuals express their need for ________ by organizing their perceptions so that they form a complete picture.
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(Multiple Choice)
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Correct Answer:
A
Which of the following is an illustration of a price discount that would be viewed as most favorable given the "right side effect"?
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(Multiple Choice)
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Correct Answer:
B
What is subliminal perception? How does it relate to marketing?
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(Essay)
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Correct Answer:
When people are stimulated below their level of conscious awareness because the stimuli are too weak or too brief to be consciously seen or heard, this is known as subliminal perception.
Marketers have tried subliminal messaging in the past, but no real evidence shows that subliminal messaging can influence consumer decisions, even though in some instances it has. Some research shows that subliminal perception influences affective reactions, but not their activities or motives.
The minimal difference that can be detected between two similar stimuli is called the absolute threshold.
(True/False)
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________ is consumers' heightened awareness of stimuli that meet their needs or interests and minimal awareness of stimuli irrelevant to their needs.
(Multiple Choice)
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There are many ways consumers handle risk. Identify and discuss three methods.
(Essay)
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When consumers buy the most expensive model to mitigate the risk of purchasing a poorly performing product, they are using ________ to minimize their risk.
(Multiple Choice)
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The most widely accepted framework for researching service quality stems from the premise that a consumer's evaluation of service quality is a function of the ________ of the gap between the customer's expectations of service and the customer's assessment of the service actually delivered.
(Multiple Choice)
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Lola is concerned about the impact of genetically modified ingredients found in foods on the long-term health of her family members. She is perceiving ________ risk.
(Multiple Choice)
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Products, packages, brand names, advertisements, and commercials are examples of ________.
(Multiple Choice)
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After buying a Mini Cooper, Kate began paying more attention to advertisements for Mini and spent more time on websites reading about how much Mini drivers love their cars because she was sympathetic to these messages and found them pleasant. This is an example of ________.
(Multiple Choice)
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Marketers take advantage of ________ when they extend a brand name associated with one line of products to another.
(Multiple Choice)
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JUICE MINI CASE: Fruit Fusions is a well-known producer of organic fruit blended yogurts. It recently decided to start producing fruit juices under the Fruit Fusions name as well. The company's research determined that there was a potential niche market for organic fruit juices packaged in small single servings and sold as an alternative to canned soft drinks typically consumed during lunch. In trying to price the new line of drinks, Fruit Fusions asked consumers what they thought other drinks of a comparable quality cost, and what they considered to be a fair price for this kind of drink. With the slogan "Nothing this good comes in a can," the juice line's print ads feature a brightly colored bottle of juice on a completely white background and are placed in magazines specializing in health and wellness.
-In the JUICE MINI CASE, Fruit Fusions places its advertisements in magazines focused on health and wellness under the assumption that people reading such magazines are interested in health foods and are more likely to seek out information about Fruit Fusions from the advertisements than consumers reading a magazine focused on news and entertainment. This phenomenon is known as ________.
(Multiple Choice)
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Which of the following is NOT an implication of the JND for logos?
(Multiple Choice)
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For each individual, reality is a totally personal phenomenon, based on that person's needs, wants, values, and personal experiences.
(True/False)
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When a product is ________, memory of the ________-related attributes increases.
(Multiple Choice)
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________ is any price that a consumer uses as a basis for comparison in judging another price.
(Multiple Choice)
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________ is a statement or slogan that describes a company's character without referring to its specific branded products.
(Multiple Choice)
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________ is time spent in product search that may be wasted if the product does not perform as expected.
(Multiple Choice)
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