Exam 16: Managing Information and Technology

Expert systems constitute the technology needed to develop computer systems that can mimic human behavior.

Operations managers supervise information flow among all database applications.

A firm's _____ department will coordinate sales activities and handle customer-relationship management.

A computer that retrieves Web pages is called a _____.

Using _____ software,engineers can test computer models digitally before moving new products into the prototype stage.

_____ is just a portion of the Internet.

An enterprise resource planning system channels information to multiple users.

By posting a(n)_____,a company can tell people about itself,its products,and its activities.

A firm's _____ department will record sales and payments and track the company's performance.

Alvarez's job calls for her to use technology in converting data into information and directing the flow of information to the right people.

In most large organizations,the information system is operated by a senior management team,including a(n)_____ who oversees information and telecommunications systems.

_____ are electronic collections of related data that can be accessed by various members of an organization.

_____ consists of data that have been processed or turned into some useful form.

Your own computer monitors your Internet activities and keeps track of the _____ that you access.

_____ is the process of encoding data so that only individuals (or computers)armed with a secret code (or key)can decode it.

By _____ its customer-based data warehouse,a firm can discover previously unknown relationships between customers in general and certain groups of customers.

A process control system receives input data and converts them to information intended for various users.

A technology called electronic data interchange helps a business to process transactions and transmit purchasing documents directly from one IS to another.

The criminal device that can result in damage to personal computers is known as a _____.

In most large organizations,the information system is operated by a senior management team,including a chief information officer who oversees information and telecommunications systems.