Question 1

What is the difference between illegal behaviour and unethical behaviour?

Accepted Answer

A) What is illegal varies from country to country,but what is unethical does not. 
B) Illegal behaviour is that which breaks a country's laws,but unethical behaviour may not break any laws. 
C) It is not possible to say what the difference is between illegal and unethical behaviour. 
D) Illegal behaviour covers a broader range of issues than unethical behaviour. 
E) There is no real difference between illegal and unethical behaviour. 
A) What is illegal varies from country to country,but what is unethical does not. 
B) Illegal behaviour is that which breaks a country's laws,but unethical behaviour may not break any laws. 
C) It is not possible to say what the difference is between illegal and unethical behaviour. 
D) Illegal behaviour covers a broader range of issues than unethical behaviour. 
E) There is no real difference between illegal and unethical behaviour.

Question 2

Sam has decided to apply the three-step model to help him decide whether a business decision he is thinking about making is ethical or unethical.What should he do first?

Accepted Answer

A) Reflect on his own ethical standards as background for the decision 
B) Gather the relevant factual information 
C) Consult with his boss about the situation 
D) Make an ethical judgment about the rightness or wrongness of the situation 
E) Determine the most appropriate moral values 
A) Reflect on his own ethical standards as background for the decision 
B) Gather the relevant factual information 
C) Consult with his boss about the situation 
D) Make an ethical judgment about the rightness or wrongness of the situation 
E) Determine the most appropriate moral values

Question 3

What practical dilemma is evident with the practice of monitoring employees while they are at work?

Accepted Answer

Software programs allow bosses to see th

Question 4

Which term describes the process of using confidential information to gain from the purchase or sale of stocks?

Accepted Answer

A) Generally accepted investment practice (GAIP) 
B) Cheque kiting 
C) Whistle blowing 
D) Insider trading 
E) General consensus on unethical business behaviour (GCUB
B)  
A) Generally accepted investment practice (GAIP) 
B) Cheque kiting 
C) Whistle blowing 
D) Insider trading 
E) General consensus on unethical business behaviour (GCUB
B)

Question 5

What is the first step in making ethical judgments?

Accepted Answer

The first step in ma

Question 6

A firm is considering opening a new plant in an existing building at a business park.It is located in the middle of a coal-producing region,which remains visibly contaminated by the effects of strip mining.The plant's heating system is based on coal heat,which is locally produced and relatively cheap,reducing the plant's operating expenses significantly. Company engineers note that the plant's roof is ideal for solar panels,which would reduce the firm's future dependence on coal,nuclear,and other conventional sources of energy.However,the cost of installing the panels is considerable and would mean that the new plant would not return a profit to the company for several years.The CEO feels that the panels should be installed.
Which of the following,if true,tends to compromise the ethical standing of the CEO's position?

Accepted Answer

A) The CEO was born and raised in the community where the new plant will be located. 
B) The CEO plans to purchase the solar energy panels for the new plant from an alternative energy business just started up by her grandson. 
C) The plant is located near a small lake that is heavily polluted by residue from strip mining. 
D) The firm recently instituted a policy of bonuses for environmentally responsible actions,which the managers assigned to the new plant would be certain to get. 
E) The CEO expects to sell some of the power generated by the solar panels back to the local energy grid,enhancing corporate profits. 
A) The CEO was born and raised in the community where the new plant will be located. 
B) The CEO plans to purchase the solar energy panels for the new plant from an alternative energy business just started up by her grandson. 
C) The plant is located near a small lake that is heavily polluted by residue from strip mining. 
D) The firm recently instituted a policy of bonuses for environmentally responsible actions,which the managers assigned to the new plant would be certain to get. 
E) The CEO expects to sell some of the power generated by the solar panels back to the local energy grid,enhancing corporate profits.

Question 7

What are dangerous chemical and/or radioactive by-products of various manufacturing processes that are harmful to humans and animals called?

Accepted Answer

A) Deadly disposals 
B) Infectious garbage 
C) Septic runoff 
D) Toxic wastes 
E) Harmful contaminants 
A) Deadly disposals 
B) Infectious garbage 
C) Septic runoff 
D) Toxic wastes 
E) Harmful contaminants

Question 8

At the end of an especially good year,a company decides to give bonuses to its sales employees.Two salespeople are included: Tracy shows a better-than-average sales record,whereas Colin was only an average salesperson.Colin has a reputation for being a straight shooter who complies strictly with the company's ethical code.On the other hand,Tracy made some deals that,as co-workers confided to middle managers,were "on the edge" of dishonesty.When the company's ethics panel reviewed one such deal,it was found to have been compliant with the letter of the stated code.Nevertheless,the financial officer recommends that both employees be given the same bonus. Which of the following,if true,might strengthen the ethical case for giving a larger bonus for Tracy?

Accepted Answer

A) Asked to explain his tactics,Tracy said that sales work is an intrinsically competitive field,and co-workers should expect him to act in self-interest. 
B) One of the company's key policies involves tying bonuses strictly to sales records,to ensure fairness to all personnel. 
C) The entire sales staff had recently undergone a thorough refresher course in ethical behaviour in sales. 
D) Middle managers felt that most of the complaints were based on jealousy over Tracy's increased success rate. 
E) Providing a larger bonus to Tracy would give co-workers added incentive to increase their own sales records. 
A) Asked to explain his tactics,Tracy said that sales work is an intrinsically competitive field,and co-workers should expect him to act in self-interest. 
B) One of the company's key policies involves tying bonuses strictly to sales records,to ensure fairness to all personnel. 
C) The entire sales staff had recently undergone a thorough refresher course in ethical behaviour in sales. 
D) Middle managers felt that most of the complaints were based on jealousy over Tracy's increased success rate. 
E) Providing a larger bonus to Tracy would give co-workers added incentive to increase their own sales records.

Question 9

What is a whistle-blower?

Accepted Answer

A whistle-blower is an employe

Question 10

Steve Beatty is the head salesperson of a computer company that has a contract with a supplier to provide technical equipment and support.Just before the winter holiday,a greeting card comes to his home address from the president of the supplier.In it,he finds a Best Buy gift card worth $500,with a note that says,"Go buy some toys for the kids." His children are excited,because they had been looking forward to getting some newly released game console. Beatty looks at his firm's formal code of ethics and finds that employees are cautioned not to accept gifts from suppliers for their own personal use.It does not specifically say that gifts for family members are included.He decides to keep the card.
Which of the following,if true,most clearly makes Beatty's action professionally unsupportable?

Accepted Answer

A) The supplier's low prices have helped the computer company remain competitive with rival companies in its local market. 
B) The supplier needs continued business from the computer company to remain financially viable. 
C) Beatty is not the only person responsible for recommending which bids to accept from suppliers. 
D) Beatty's work contract states that employees must report all gifts from people associated with firms with which they do business. 
E) Rumour has it that other employees also received similar gift cards from the supplier and did not report them. 
A) The supplier's low prices have helped the computer company remain competitive with rival companies in its local market. 
B) The supplier needs continued business from the computer company to remain financially viable. 
C) Beatty is not the only person responsible for recommending which bids to accept from suppliers. 
D) Beatty's work contract states that employees must report all gifts from people associated with firms with which they do business. 
E) Rumour has it that other employees also received similar gift cards from the supplier and did not report them.

Question 11

Ensyn Corp.converts sawdust into liquid fuel by blasting wood waste with a sand-like substance that is heated.This use of plant waste to produce energy is known as

Accepted Answer

A) recycling. 
B) biomass. 
C) green power. 
D) toxic waste conversion. 
E) exajoules. 
A) recycling. 
B) biomass. 
C) green power. 
D) toxic waste conversion. 
E) exajoules.

Question 12

A behaviour cannot be both ethical and illegal at the same time.

Accepted Answer

A) True 
 B)False

Question 13

Acme Inc.meets its legal and ethical requirements.In addition,Acme donates $50 000 each year to local charities,but only when a request is made.Which of the following approaches to social responsibility is evident here?

Accepted Answer

A) Obstructionist 
B) Accommodative 
C) Defensive 
D) Proactive 
E) It is not possible to tell from the information that is provided. 
A) Obstructionist 
B) Accommodative 
C) Defensive 
D) Proactive 
E) It is not possible to tell from the information that is provided.

Question 14

Which of the following is not one of the rights that consumers have?

Accepted Answer

A) Right to safe products 
B) Right to be heard 
C) Right to fair pricing 
D) Right to courteous service 
E) Right to choose what they buy 
A) Right to safe products 
B) Right to be heard 
C) Right to fair pricing 
D) Right to courteous service 
E) Right to choose what they buy

Question 15

Executives at MKD Transportation have just been contacted by the media with a report that one of their ships is leaking an oily substance off the coast of Belize.If MKD adopts an obstructionist stance,how will the company respond to this media report?

Accepted Answer

If MKD uses this approach,executives wil

Question 16

________ is the view that a company's only social responsibility is to make as much money as possible for its shareholders.

Accepted Answer

A) Free market capitalism 
B) Managerial capitalism 
C) Globalization 
D) Mixed economy capitalism 
E) None of these 
A) Free market capitalism 
B) Managerial capitalism 
C) Globalization 
D) Mixed economy capitalism 
E) None of these

Question 17

Xanex Corp.will often respond positively to requests for donations from certain charitable organizations,but it will not seek them out.Xanex has adopted a defensive stance to social responsibility.

Accepted Answer

A) True 
 B)False

Question 18

Back in 2010,new laws came into effect that,unfortunately,made it more difficult for the Competition Bureau to convict price-fixers.

Accepted Answer

A) True 
 B)False

Question 19

The illegal practice of writing cheques against money that has not yet arrived at the bank on which the cheque has been drawn is called

Accepted Answer

A) insider trading. 
B) whistle blowing. 
C) managing the monetary float. 
D) kickbacks. 
E) cheque kiting. 
A) insider trading. 
B) whistle blowing. 
C) managing the monetary float. 
D) kickbacks. 
E) cheque kiting.

Question 20

Tiffany's Taffy Shop is known for its commitment to corporate social responsibility.However,Tiffany has learned that an employee has been unknowingly ordering candy wrappers that are harmful to the environment.How could she best recover from this ethical lapse?

Accepted Answer

A) By firing the employee immediately 
B) By seeking ways to remedy any harm that may have been caused 
C) By considering ethics training for all employees 
D) By starting to use candy wrappers that are not harmful to the environment 
E) By decreasing the amount of taffy sold 
A) By firing the employee immediately 
B) By seeking ways to remedy any harm that may have been caused 
C) By considering ethics training for all employees 
D) By starting to use candy wrappers that are not harmful to the environment 
E) By decreasing the amount of taffy sold

What is the difference between illegal behaviour and unethical behaviour?

Sam has decided to apply the three-step model to help him decide whether a business decision he is thinking about making is ethical or unethical.What should he do first?

What practical dilemma is evident with the practice of monitoring employees while they are at work?

Which term describes the process of using confidential information to gain from the purchase or sale of stocks?

What is the first step in making ethical judgments?

What are dangerous chemical and/or radioactive by-products of various manufacturing processes that are harmful to humans and animals called?

What is a whistle-blower?

Ensyn Corp.converts sawdust into liquid fuel by blasting wood waste with a sand-like substance that is heated.This use of plant waste to produce energy is known as

A behaviour cannot be both ethical and illegal at the same time.

Acme Inc.meets its legal and ethical requirements.In addition,Acme donates $50 000 each year to local charities,but only when a request is made.Which of the following approaches to social responsibility is evident here?

Which of the following is not one of the rights that consumers have?

Executives at MKD Transportation have just been contacted by the media with a report that one of their ships is leaking an oily substance off the coast of Belize.If MKD adopts an obstructionist stance,how will the company respond to this media report?

________ is the view that a company's only social responsibility is to make as much money as possible for its shareholders.

Xanex Corp.will often respond positively to requests for donations from certain charitable organizations,but it will not seek them out.Xanex has adopted a defensive stance to social responsibility.

Back in 2010,new laws came into effect that,unfortunately,made it more difficult for the Competition Bureau to convict price-fixers.

The illegal practice of writing cheques against money that has not yet arrived at the bank on which the cheque has been drawn is called

Tiffany's Taffy Shop is known for its commitment to corporate social responsibility.However,Tiffany has learned that an employee has been unknowingly ordering candy wrappers that are harmful to the environment.How could she best recover from this ethical lapse?

Understanding the Canadian Business System

The Environment of Business

Entrepreneurship,small Business,and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Organizing the Business Enterprise

Managing Human Resources and Labour Relations

Motivating,satisfying,and Leading Employees

Operations Management,productivity,and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing,promoting,and Distributing Products

Money and Banking

Financial Decisions and Risk Management

Filters

Exam 3: Conducting Business Ethically and Responsibly

What is the difference between illegal behaviour and unethical behaviour?

Sam has decided to apply the three-step model to help him decide whether a business decision he is thinking about making is ethical or unethical.What should he do first?

What practical dilemma is evident with the practice of monitoring employees while they are at work?

Which term describes the process of using confidential information to gain from the purchase or sale of stocks?

What is the first step in making ethical judgments?

What are dangerous chemical and/or radioactive by-products of various manufacturing processes that are harmful to humans and animals called?

What is a whistle-blower?

Ensyn Corp.converts sawdust into liquid fuel by blasting wood waste with a sand-like substance that is heated.This use of plant waste to produce energy is known as

A behaviour cannot be both ethical and illegal at the same time.

Acme Inc.meets its legal and ethical requirements.In addition,Acme donates $50 000 each year to local charities,but only when a request is made.Which of the following approaches to social responsibility is evident here?

Which of the following is not one of the rights that consumers have?

Executives at MKD Transportation have just been contacted by the media with a report that one of their ships is leaking an oily substance off the coast of Belize.If MKD adopts an obstructionist stance,how will the company respond to this media report?

________ is the view that a company's only social responsibility is to make as much money as possible for its shareholders.

Xanex Corp.will often respond positively to requests for donations from certain charitable organizations,but it will not seek them out.Xanex has adopted a defensive stance to social responsibility.

Back in 2010,new laws came into effect that,unfortunately,made it more difficult for the Competition Bureau to convict price-fixers.

The illegal practice of writing cheques against money that has not yet arrived at the bank on which the cheque has been drawn is called

Tiffany's Taffy Shop is known for its commitment to corporate social responsibility.However,Tiffany has learned that an employee has been unknowingly ordering candy wrappers that are harmful to the environment.How could she best recover from this ethical lapse?

Understanding the Canadian Business System

The Environment of Business

Entrepreneurship,small Business,and New Venture Creation

The Global Context of Business

Managing the Business Enterprise

Organizing the Business Enterprise

Managing Human Resources and Labour Relations

Motivating,satisfying,and Leading Employees

Operations Management,productivity,and Quality

Understanding Accounting

Understanding Marketing Principles and Developing Products

Pricing,promoting,and Distributing Products

Money and Banking

Financial Decisions and Risk Management

Filters