Question 1

Discuss the adage "hire for attitude, train for skill." What are its implications for the attraction, training, and retention of top talent?

Accepted Answer

The idea is that people have enduring at

Question 2

In most effective evaluation and reward systems employees only receive evaluation and feedback from their immediate supervisor.

Accepted Answer

A) True 
 B)False

Question 3

Many firms try to protect their human capital and diversify the ownership of their vital knowledge through the following means, except

Accepted Answer

A)  by emphasizing teamwork. 
B)  by developing learning programs. 
C)  by recruiting talented individuals from the best research institutions. 
D)  by shackling employees with 'golden handcuffs.' 
A)  by emphasizing teamwork. 
B)  by developing learning programs. 
C)  by recruiting talented individuals from the best research institutions. 
D)  by shackling employees with 'golden handcuffs.'

Question 4

To capture key employees from competitors, firms may attract the symbolic leader of a group within a competing firm and hope others will follow. This has been termed

Accepted Answer

A)  the 'Columbus effect.' 
B)  the 'Pied Piper effect.' 
C)  strategically competitive hiring. 
D)  the 'tech exit' effect. 
A)  the 'Columbus effect.' 
B)  the 'Pied Piper effect.' 
C)  strategically competitive hiring. 
D)  the 'tech exit' effect.

Question 5

360-degree evaluation and feedback systems address many of the limitations of traditional approaches of evaluating human capital.

Accepted Answer

A) True 
 B)False

Question 6

Which barrier to collaboration occurs when people are unwilling to share?

Accepted Answer

A)  The not-invented-here barrier 
B)  The hoarding barrier 
C)  The search barrier 
D)  The transfer barrier 
A)  The not-invented-here barrier 
B)  The hoarding barrier 
C)  The search barrier 
D)  The transfer barrier

Question 7

Managing a knowledge-intensive workforce is very challenging. The best way for a firm to manage their workforce is to

Accepted Answer

A)  retain knowledge workers. 
B)  attract the brightest employees. 
C)  balance efforts in the attraction, selection, and retention of top talent. 
D)  weed out less effective employees. 
A)  retain knowledge workers. 
B)  attract the brightest employees. 
C)  balance efforts in the attraction, selection, and retention of top talent. 
D)  weed out less effective employees.

Question 8

Creation of new knowledge typically involves the continual interaction of explicit and tacit knowledge.

Accepted Answer

A) True 
 B)False

Question 9

The more reliance a firm has on intellectual capital the closer its book value will be to its market value.

Accepted Answer

A) True 
 B)False

Question 10

Which barrier to collaboration occurs when people are not willing to provide help to others?

Accepted Answer

A)  The not-invented-here barrier 
B)  The hoarding barrier 
C)  The search barrier 
D)  The transfer barrier 
A)  The not-invented-here barrier 
B)  The hoarding barrier 
C)  The search barrier 
D)  The transfer barrier

Question 11

How can the effective management of diversity enhance the social responsibility goals of an organization?

Accepted Answer

Six other areas where sound management o

Question 12

The text suggests that talented professionals are typically most concerned about financial rewards. Money is the top reason why such employees take or leave jobs.

Accepted Answer

A) True 
 B)False

Question 13

Tacit knowledge

Accepted Answer

A)  is the same as explicit knowledge. 
B)  is found mostly at the lower levels of the organization. 
C)  can be codified but not reproduced. 
D)  can be accessed only with the consent of the employees because it is in the minds of the employees. 
A)  is the same as explicit knowledge. 
B)  is found mostly at the lower levels of the organization. 
C)  can be codified but not reproduced. 
D)  can be accessed only with the consent of the employees because it is in the minds of the employees.

Question 14

The creation of knowledge assets is typically characterized by

Accepted Answer

A)  high upfront costs and subsequent high variable costs. 
B)  high fixed costs and high variable costs. 
C)  low upfront costs and high variable costs. 
D)  high upfront costs and low variable costs. 
A)  high upfront costs and subsequent high variable costs. 
B)  high fixed costs and high variable costs. 
C)  low upfront costs and high variable costs. 
D)  high upfront costs and low variable costs.

Question 15

The capacity to build and protect competitive advantage rests on

Accepted Answer

A)  money. 
B)  police surveillance. 
C)  employee unions. 
D)  knowledge assets and competencies. 
A)  money. 
B)  police surveillance. 
C)  employee unions. 
D)  knowledge assets and competencies.

Question 16

Why is the management of knowledge and knowledge professionals so critical in today's organizations?

Accepted Answer

The world has shift to a knowl

Question 17

Recent research by McKinsey Global Institute suggests that by 2020, the worldwide shortage of highly skilled, college-educated workers could reach

Accepted Answer

A)  2 million 
B)  an all-time low 
C)  12 million 
D)  almost 40 million 
A)  2 million 
B)  an all-time low 
C)  12 million 
D)  almost 40 million

Question 18

Firms must compete for top talent. Whirlpool Canada dealt with conflicting demands of family and work by

Accepted Answer

A)  paying for daycare at all offices across Canada. 
B)  offering additional work/life balance days to each employee. 
C)  paying 6% of profits to senior managers. 
D)  developing a flat organization. 
A)  paying for daycare at all offices across Canada. 
B)  offering additional work/life balance days to each employee. 
C)  paying 6% of profits to senior managers. 
D)  developing a flat organization.

Question 19

Human capital consists of the "individual capabilities".

Accepted Answer

A) True 
 B)False

Question 20

In an effort to attract and retain top talent, firms provide financial and non-financial rewards to their employees. Give examples of each and describe how the incentives you have chosen may impact individual employees.

Accepted Answer

Answers will vary. Examples from the tex

Discuss the adage "hire for attitude, train for skill." What are its implications for the attraction, training, and retention of top talent?

In most effective evaluation and reward systems employees only receive evaluation and feedback from their immediate supervisor.

Many firms try to protect their human capital and diversify the ownership of their vital knowledge through the following means, except

To capture key employees from competitors, firms may attract the symbolic leader of a group within a competing firm and hope others will follow. This has been termed

360-degree evaluation and feedback systems address many of the limitations of traditional approaches of evaluating human capital.

Which barrier to collaboration occurs when people are unwilling to share?

Managing a knowledge-intensive workforce is very challenging. The best way for a firm to manage their workforce is to

Creation of new knowledge typically involves the continual interaction of explicit and tacit knowledge.

The more reliance a firm has on intellectual capital the closer its book value will be to its market value.

Which barrier to collaboration occurs when people are not willing to provide help to others?

How can the effective management of diversity enhance the social responsibility goals of an organization?

The text suggests that talented professionals are typically most concerned about financial rewards. Money is the top reason why such employees take or leave jobs.

Tacit knowledge

The creation of knowledge assets is typically characterized by

The capacity to build and protect competitive advantage rests on

Why is the management of knowledge and knowledge professionals so critical in today's organizations?

Recent research by McKinsey Global Institute suggests that by 2020, the worldwide shortage of highly skilled, college-educated workers could reach

Firms must compete for top talent. Whirlpool Canada dealt with conflicting demands of family and work by

Human capital consists of the "individual capabilities".

In an effort to attract and retain top talent, firms provide financial and non-financial rewards to their employees. Give examples of each and describe how the incentives you have chosen may impact individual employees.

Strategic Management: Creating Competitive Advantages: an Overview

Analyzing the External Environment of the Firm

Analyzing the Internal Environment of the Firm

Business-Level Strategy: Creating and Sustaining Competitive Advanta

Corporate-Level Strategy: Creating Value Through Diversification

International Strategy: Creating Value in Global Markets

Industry Change and Competitive Dynamics

Creating Effective Organizational Designs

Strategic Control and Corporate Governance

Strategic Leadership: Creating a Learning, Ethical, and Socially Res

Managing Innovation and Fostering Entrepreneurship

Filters

Exam 4: Assessing the Intellectual Assets of the Firm

Discuss the adage "hire for attitude, train for skill." What are its implications for the attraction, training, and retention of top talent?

In most effective evaluation and reward systems employees only receive evaluation and feedback from their immediate supervisor.

Many firms try to protect their human capital and diversify the ownership of their vital knowledge through the following means, except

To capture key employees from competitors, firms may attract the symbolic leader of a group within a competing firm and hope others will follow. This has been termed

360-degree evaluation and feedback systems address many of the limitations of traditional approaches of evaluating human capital.

Which barrier to collaboration occurs when people are unwilling to share?

Managing a knowledge-intensive workforce is very challenging. The best way for a firm to manage their workforce is to

Creation of new knowledge typically involves the continual interaction of explicit and tacit knowledge.

The more reliance a firm has on intellectual capital the closer its book value will be to its market value.

Which barrier to collaboration occurs when people are not willing to provide help to others?

How can the effective management of diversity enhance the social responsibility goals of an organization?

The text suggests that talented professionals are typically most concerned about financial rewards. Money is the top reason why such employees take or leave jobs.

Tacit knowledge

The creation of knowledge assets is typically characterized by

The capacity to build and protect competitive advantage rests on

Why is the management of knowledge and knowledge professionals so critical in today's organizations?

Recent research by McKinsey Global Institute suggests that by 2020, the worldwide shortage of highly skilled, college-educated workers could reach

Firms must compete for top talent. Whirlpool Canada dealt with conflicting demands of family and work by

Human capital consists of the "individual capabilities".

In an effort to attract and retain top talent, firms provide financial and non-financial rewards to their employees. Give examples of each and describe how the incentives you have chosen may impact individual employees.

Strategic Management: Creating Competitive Advantages: an Overview

Analyzing the External Environment of the Firm

Analyzing the Internal Environment of the Firm

Business-Level Strategy: Creating and Sustaining Competitive Advanta

Corporate-Level Strategy: Creating Value Through Diversification

International Strategy: Creating Value in Global Markets

Industry Change and Competitive Dynamics

Creating Effective Organizational Designs

Strategic Control and Corporate Governance

Strategic Leadership: Creating a Learning, Ethical, and Socially Res

Managing Innovation and Fostering Entrepreneurship

Filters