Question 1

Reference works include all of the following except

Accepted Answer

A)  encyclopedias. 
B)  indexes. 
C)  abstracts. 
D)  conference papers. 
E)  almanacs. 
A)  encyclopedias. 
B)  indexes. 
C)  abstracts. 
D)  conference papers. 
E)  almanacs. D

Question 2

When conducting informational interviews, you should

Accepted Answer

A)  put words in the respondent's mouth. 
B)  avoid providing questions in advance to create a more spontaneous and authentic reaction. 
C)  use open-ended questions instead of closed-ended questions. 
D)  always record them. 
E)  get the most sensitive questions out of the way from the start. 
A)  put words in the respondent's mouth. 
B)  avoid providing questions in advance to create a more spontaneous and authentic reaction. 
C)  use open-ended questions instead of closed-ended questions. 
D)  always record them. 
E)  get the most sensitive questions out of the way from the start. C

Question 3

Reviews or commentaries about a source are not helpful in determining the credibility of the course. .

Accepted Answer

A) True 
 B)False  False

Question 4

Commercial sites should never be used as reliable sources of information since they are inherently biased.

Accepted Answer

A) True 
 B)False

Question 5

Social media may provide some credible secondary source content.

Accepted Answer

A) True 
 B)False

Question 6

Questionnaires use closed-ended questions, not open-ended questions.

Accepted Answer

A) True 
 B)False

Question 7

Hard-copy sources are easier to preserve and keep secure than Web-based sources.

Accepted Answer

A) True 
 B)False

Question 8

Loaded questions are effective tactics for in-depth informational interviews.

Accepted Answer

A) True 
 B)False

Question 9

Dissertations and medical pamphlets are examples of __________literature.

Accepted Answer

The answer of Dissertations and medical pamphlets are examples of...

Question 10

A large, identifiable group of people is called a __________population, while representatives of that group are called a_________

Accepted Answer

The answer of A large, identifiable group of people is...

Question 11

Google Scholar can be a helpful tool for searching for credible, reliable secondary sources.

Accepted Answer

A) True 
 B)False

Question 12

Sources known as "gray literature" is available only through libraries.

Accepted Answer

A) True 
 B)False

Question 13

Which of these statements about Web-based research is most accurate?

Accepted Answer

A)  The more design elements on a site, the more reliable the information. 
B)  Since Web sites are always accessible, you do not need to save any of the material you find on them. 
C)  Web sites with the domains .gov and .edu will most likely not contain reliable information. 
D)  Social media sites should be discounted as credible sources. 
E)  Web-based research is usually sufficient to meet your research needs, since it is so massive in its scope. 
A)  The more design elements on a site, the more reliable the information. 
B)  Since Web sites are always accessible, you do not need to save any of the material you find on them. 
C)  Web sites with the domains .gov and .edu will most likely not contain reliable information. 
D)  Social media sites should be discounted as credible sources. 
E)  Web-based research is usually sufficient to meet your research needs, since it is so massive in its scope.

Question 14

When doing research, do all of the following except

Accepted Answer

A)  combine Google searches with library searches. 
B)  use your own subjective interpretations. 
C)  add your own finding to existing findings whenever possible. 
D)  carefully track each source you are using. 
E)  consider a balance of views. 
A)  combine Google searches with library searches. 
B)  use your own subjective interpretations. 
C)  add your own finding to existing findings whenever possible. 
D)  carefully track each source you are using. 
E)  consider a balance of views.

Question 15

Web-based sources

Accepted Answer

A)  are always very reliable. 
B)  can often be found in a hard-copy equivalent. 
C)  are inefficient to research. 
D)  are more current than hard-copy sources. 
E)  All of these answers are correct. 
A)  are always very reliable. 
B)  can often be found in a hard-copy equivalent. 
C)  are inefficient to research. 
D)  are more current than hard-copy sources. 
E)  All of these answers are correct.

Question 16

Key words and search phrases should be as general as possible.

Accepted Answer

A) True 
 B)False

Question 17

Thinking critically about research depends on all of the following except

Accepted Answer

A)  finding a definite answer. 
B)  looking at the research from many viewpoints. 
C)  achieving sufficient depth. 
D)  asking the right questions. 
E)  evaluating the reliability and completeness of sources. 
A)  finding a definite answer. 
B)  looking at the research from many viewpoints. 
C)  achieving sufficient depth. 
D)  asking the right questions. 
E)  evaluating the reliability and completeness of sources.

Question 18

When creating a survey,

Accepted Answer

A)  phrase questions precisely. 
B)  use loaded questions. 
C)  keep it simple and brief. 
D)  a and b. 
E)  a and c. 
A)  phrase questions precisely. 
B)  use loaded questions. 
C)  keep it simple and brief. 
D)  a and b. 
E)  a and c.

Question 19

Conducting__________ research means getting information directly from the source.

Accepted Answer

The answer of Conducting__________ research means getting information directly from...

Question 20

A___________research means getting information directly from the is a community encyclopedia that allows users to edit the content.

Accepted Answer

The answer of A___________research means getting information directly from the...

Exam 2: The Research Process in Technical Communication

Reference works include all of the following except

When conducting informational interviews, you should

Reviews or commentaries about a source are not helpful in determining the credibility of the course. .

Commercial sites should never be used as reliable sources of information since they are inherently biased.

Social media may provide some credible secondary source content.

Questionnaires use closed-ended questions, not open-ended questions.

Hard-copy sources are easier to preserve and keep secure than Web-based sources.

Loaded questions are effective tactics for in-depth informational interviews.

Dissertations and medical pamphlets are examples of __________literature.

A large, identifiable group of people is called a __________population, while representatives of that group are called a_________

Google Scholar can be a helpful tool for searching for credible, reliable secondary sources.

Sources known as "gray literature" is available only through libraries.

Which of these statements about Web-based research is most accurate?

When doing research, do all of the following except

Web-based sources

Key words and search phrases should be as general as possible.

Thinking critically about research depends on all of the following except

When creating a survey,

Conducting__________ research means getting information directly from the source.

A___________research means getting information directly from the is a community encyclopedia that allows users to edit the content.

Technical Communication: Global, Collaborative, and Digital

Providing Audiences With Usable Information

Recognizing Ethical Issues in Technical Communication

Structuring Information for Your Readers

Writing With a Readable Style

Using Audience-Centered Visuals

Designing User-Friendly Documents

Résumés and Other Employment Materials

Memos and Letters

Definitions

Descriptions

Instructions and Procedures

Summaries

Informal Reports

Formal Reports

Proposals

Email

Blogs, Wikis, and Web Pages

Social Media

Oral Presentations and Video Conferencing

Filters

A large, identifiable group of people is called a __population, while representatives of that group are called a_