Exam 14: Management, Motivation, and Leadership: Bringing Business to Life

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Which of the following should executives most likely do to better understand their company's strengths and weaknesses?

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Which of the following statements is true of management skills?

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The degree of centralization relates directly to the source of power and control.

(True/False)
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Describe the three key steps in the control process.

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Sebastian gets a job in a processed food manufacturing company. This job enables him to support his family members and provide for their basic needs. According to Maslow's hierarchy of needs theory, the job fulfills Sebastian's _____ needs.

(Multiple Choice)
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Typical titles of first-line managers include foreman and section leader.

(True/False)
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Which of the following is an advantage of a matrix organization?

(Multiple Choice)
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Serena and Norah are colleagues in an advertising firm. Norah has the same qualifications as Serena and puts in more visible effort into her work than her colleague. However, Norah finds out that Serena earns more than her and also gets better increments. This knowledge highly demotivates Norah and her productivity reduces drastically. This scenario is reflective of the assumptions of _____.

(Multiple Choice)
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Autocratic leadership tends to be the best option when:

(Multiple Choice)
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Management skills such as communication, leadership, coaching, empathy, and team building can be classified as technical skills.

(True/False)
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Which of the following statements is true of equity theory?

(Multiple Choice)
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Adam strongly believes that his employees have a positive attitude toward their work. He sees in them a potential to take risks and a greater capacity for imagination and creativity if motivated by rewards. In this scenario, Adam's views about his employees are consistent with the assumptions of _____.

(Multiple Choice)
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Each year M. Lloyd Corporation rewards the year's best-performing employee. The reward is based on the individual performance of an employee, his or her level of commitment toward the organization, and his or her crisis management skills. The company gives this reward to encourage other employees to also put in the same kind of effort in their work. In this scenario, M. Lloyd Corporation follows the _____ theory.

(Multiple Choice)
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Identify a true statement about equity theory.

(Multiple Choice)
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In the context of management, controlling is defined as the process of directing and motivating people to achieve organizational goals.

(True/False)
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Calm Valley Realty, a real estate firm, ensures that it maintains a friendly corporate culture. The firm regularly organizes team lunches and outings where the employees get a chance to expand their network. In the context of Maslow's hierarchy of needs theory, the company is fulfilling the _____ needs of its employees.

(Multiple Choice)
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Shelly is a manager in an event management firm. She is admired by all the employees of the firm for her open communication, empathetic behavior, and good leadership skills. In this scenario, Shelly exhibits strong _____.

(Multiple Choice)
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As one of the senior Human Resource managers, Ramona is responsible for conducting orientation sessions for new employees in her company. In her sessions, Ramona uses a visual representation to explain the composition and structure of the company to the new employees. In this scenario, Ramona uses a(n) _____.

(Multiple Choice)
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In the context of strategic planning, the strategic goals of an organization represent concrete benchmarks that managers can use to measure performance in each key area of the organization.

(True/False)
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In the context of a SWOT (strengths, weaknesses, opportunities, and threats) analysis, which of the following exemplifies an external threat to a company?

(Multiple Choice)
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