Exam 3: Analyzing the Marketing Environment
Exam 1: Marketing: Creating Customer Value and Engagement152 Questions
Exam 2: Company and Marketing Strategy: Partnering to Build Customer Engagement, Value, and Relationships169 Questions
Exam 3: Analyzing the Marketing Environment162 Questions
Exam 4: Managing Marketing Information to Gain Customer Insights160 Questions
Exam 5: Consumer Markets and Buyer Behavior169 Questions
Exam 6: Business Markets and Business Buyer Behavior169 Questions
Exam 7: Customer Value-Driven Marketing Strategy: Creating Value for Target Customers169 Questions
Exam 8: Products, Services, and Brands: Building Customer Value170 Questions
Exam 9: Developing New Products and Managing the Product Life Cycle159 Questions
Exam 10: Pricing: Understanding and Capturing Customer Value162 Questions
Exam 11: Pricing Strategies: Additional Considerations168 Questions
Exam 12: Marketing Channels: Delivering Customer Value168 Questions
Exam 13: Retailing and Wholesaling168 Questions
Exam 14: Engaging Consumers and Communicating Customer Value: Integrated Marketing Communications Strategy166 Questions
Exam 15: Advertising and Public Relations166 Questions
Exam 16: Personal Selling and Sales Promotion166 Questions
Exam 17: Direct, Online, Social Media, and Mobile Marketing158 Questions
Exam 18: Creating Competitive Advantage165 Questions
Exam 19: The Global Marketplace171 Questions
Exam 20: Sustainable Marketing: Social Responsibility and Ethics170 Questions
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How can marketers benefit from developing solutions to environmental problems, such as pollution and raw material shortages?
(Essay)
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An increasing number of American workers currently work from their homes or remote offices and conduct their business by phone or the Internet. This trend has created a ________.
(Multiple Choice)
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Maria works for Sigma Inc., a firm that helps companies target and promote their products to the right markets. Sigma is most likely a ________.
(Multiple Choice)
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Refer to the scenario below to answer the following question(s).
Casey Brickly opened The Landing, a convenience store on the north shore of Witmer Lake, in 1962. With a sandwich counter on one side and a bait shop and grocery on the other, The Landing was an immediate hit with weekend lake visitors and local residents alike. In the summer, boaters parked at the piers and bought all their fishing needs, such as rods and reels, bait, snacks, and soft drinks at The Landing. Even during the winter months, snowmobilers and ice fishermen were lured to The Landing for snacks and hot coffee or hot chocolate.
As time passed, the business changed and grew tremendously. What was formerly a weekend tourist area gradually became a full-fledged residential area. Many of the houses, which were built as cottages in the 1950s and 1960s, were remodeled into residential homes. By the end of the 1970s, the days of small motorboats and 10 mile-per-hour speed limits were gone; skiing and fast speedboats became the rage. Through it all, The Landing continued to attract flocks of patrons.
In the 1980s, however, Casey started to realize that the grocery area in The Landing could not compete with larger local retailers. He eventually enlarged the sandwich counter, transforming the bait shop and grocery into a restaurant with a full menu typical of any diner. "Getting rid of the bait shop was hard to do," Casey admitted. "I still had a summer crowd that relied on us for their fishing needs, but we couldn't survive a whole year on four months of profit."
In the early 2000s, the atmosphere of Witmer Lake and the neighboring lakes became upscale. "I could see that people were spending more on their speed boats than what they had originally paid for their cottages!" Casey exclaimed. Many of the cottages were inherited by children and grandchildren of the original owners. Once again, the scene started to change as many of the lake houses were used only as weekend lake homes. Unlike the previous generation, a vast number of the current owners could afford to live closer to their jobs while maintaining lake homes. "At this point, business wasn't growing," Casey said.
As local competition continued to increase, Casey converted the diner of The Landing into a bar with a lounge area. "The change might have been too drastic," Casey said, "but it was the only way we could maintain a strong, year-round business in spite of the population shifts and competitive forces."
-Which of the following is the macroenvironmental force that benefitted The Landing the most?
(Multiple Choice)
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Babita Singh, a 51-year-old schoolteacher from Los Angeles, believes that people should choose a profession they like, which is an example of Babita's ________.
(Multiple Choice)
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The environmental sustainability movement encourages companies to ________.
(Multiple Choice)
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Boxes, Inc. sells products to end users or to other companies that will sell to end users. Boxes, Inc. is a ________.
(Multiple Choice)
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Which of the following demographic trends is the most likely cause for a rapid increase in telecommuting?
(Multiple Choice)
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Marketing services agencies are the marketing research firms, advertising agencies, media firms, and marketing consulting firms that help the company target and promote its products to the right markets.
(True/False)
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Wholesome Soups, a maker of organic soups, is starting a new marketing campaign emphasizing the ease of preparing and eating Wholesome Soups. Print, television, and Internet ads feature college students enjoying Wholesome Soups in between classes and during study breaks. Wholesome Soups' new marketing campaign is most likely aimed at which of the following?
(Multiple Choice)
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The single most important demographic trend in the United States that marketers should understand is the changing family structure of the population.
(True/False)
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A regional supermarket chain runs print, radio, and television advertisements announcing that 1 percent of its sales is donated to local after-school programs for underprivileged youth. This is an example of ________.
(Multiple Choice)
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What is the difference between core beliefs and secondary beliefs? Give an example of each.
(Essay)
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Dan has been directed to study the forces close to a company that affect its ability to serve its customers, such as the company, suppliers, marketing intermediaries, customer markets, competitors, and publics. In this instance, Dan has been directed to study the ________ of the company.
(Multiple Choice)
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Prior to the Great Recession of 2008/2009, American consumer spending was careful and restrained.
(True/False)
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What are the different ways in which the major cultural values of a society are expressed?
(Essay)
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Workers, managers, and members of the board are examples of ________ publics.
(Multiple Choice)
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