Exam 2: Company and Marketing Strategy: Partnering to Build Customer Engagement, Value, and Relationships

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By harvesting its SBU, a company would most likely be ________.

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The marketing logic by which a company hopes to create customer value and achieve profitable customer relationships is referred to as the ________.

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Sunny Brews is a coffeehouse chain based in Boston. It recently introduced Eva, a mild roast, which became immensely popular. This exemplifies ________.

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Distinguish between market segmentation and market targeting.

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________ refers to measuring and evaluating the results of marketing strategies and plans and taking corrective action to ensure that the objectives are achieved.

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Benchmarking refers to the process that turns marketing plans into marketing actions to accomplish strategic marketing objectives.

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What factors determine the success of a company's value chain?

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Elmo Corp., a manufacturer of personal computers and printers, recently established an office furniture exporting business. This is an example of ________.

(Multiple Choice)
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The four Cs concept adopts the buyer's view of the market.

(True/False)
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________ refer(s) to meaningful sets of marketing performance measures in a single display used to monitor strategic marketing performance.

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What is a business portfolio? What are the steps involved in business portfolio planning?

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Company growth through diversification involves offering modified or new products to the company's current markets.

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Effective positioning begins with ________.

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Which of the following functions is NOT part of managing the marketing process?

(Multiple Choice)
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A product's position is the place it occupies relative to competitors' products in consumers' minds.

(True/False)
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Ron and Gail, owners of Fun-Spot, strive to provide new offerings and entertainment options for their visitors. This type of strategy can be best described as ________.

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On the BCG matrix, "question marks" are high-growth, high-share businesses or products.

(True/False)
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What is the difference between marketing planning and marketing implementation?

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What are the components of a company's marketing mix?

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FencePro, a local company, has developed an entirely new mounting system for chain link fences. After acquiring a distributor, FencePro now has the ability to market its products nationwide. FencePro is most likely following a ________ strategy.

(Multiple Choice)
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