Question 1

Which statement indicates a characteristic of telecommuting?

Accepted Answer

A)  Many telecommuters have not felt a sense of social isolation as frequently predicted. 
B)  Telecommuting does not have the potential to create sweatshops of the 21st century. 
C)  Telecommuting is neither a cure-all nor a universally feasible alternative. 
D)  Telecommuting is a permanent work arrangement. 
A)  Many telecommuters have not felt a sense of social isolation as frequently predicted. 
B)  Telecommuting does not have the potential to create sweatshops of the 21st century. 
C)  Telecommuting is neither a cure-all nor a universally feasible alternative. 
D)  Telecommuting is a permanent work arrangement. C

Question 2

Japanese place greater importance on a work design strategy that encourages worker control rather than manager control of the workplace.

Accepted Answer

A) True 
 B)False  False

Question 3

How have the Americans,Germans,and Japanese approached job design in recent years?

Accepted Answer

For many years (decades),Americans have focused on task specification and careful matching of the person to the job.More recently,Americans have begun to emphasize cross-training,mastery of multiple skills,and vertical job expansion,in part through empowerment.The Japanese since WWII have focused more strongly on the work group and cooperative working relationships.Multiple skills and job competencies and attention to the collective detail are emphasized.For decades,the Germans adopted a technology and engineering approach and focused strongly on precision and high quality.More recently,Germans have combined their technocentric job design approach with a stronger concern for human factors and the social context of work.

Question 4

Match the following:
-Task Significance

Accepted Answer

A) Degree of completion of whole task or identifiable part 
B) Use of multiple skills and performance of different activities 
C) Discretion and freedom in performance of job tasks 
D) Information about job performance 
E) Importance of job to organization 
A) Degree of completion of whole task or identifiable part 
B) Use of multiple skills and performance of different activities 
C) Discretion and freedom in performance of job tasks 
D) Information about job performance 
E) Importance of job to organization

Question 5

Mark works in a job that is open for redefinition,and he is able to adjust communication boundaries as well as job tasks.Which concept does Mark's job design summarize?

Accepted Answer

A)  task variety 
B)  i-deals 
C)  autonomy 
D)  job crafting 
A)  task variety 
B)  i-deals 
C)  autonomy 
D)  job crafting

Question 6

Which term applies to the type of characteristics in the SIP model?

Accepted Answer

A)  objective 
B)  pessimistic 
C)  subjective 
D)  optimistic 
A)  objective 
B)  pessimistic 
C)  subjective 
D)  optimistic

Question 7

All employees must be present to perform job duties during a required core time but starting and ending work times can vary.What type of work arrangement is occurring?

Accepted Answer

A)  flextime 
B)  job sharing 
C)  compressed work week 
D)  task restructuring 
A)  flextime 
B)  job sharing 
C)  compressed work week 
D)  task restructuring

Question 8

What is a characteristic of job crafting?

Accepted Answer

A)  the employee is an active participant in redefining their job 
B)  the employee acts as an agent for the principal 
C)  the employee provides the necessary effort 
D)  the employee supports the organization 
A)  the employee is an active participant in redefining their job 
B)  the employee acts as an agent for the principal 
C)  the employee provides the necessary effort 
D)  the employee supports the organization

Question 9

Match the following:
-Work

Accepted Answer

A) A designated set of tasks and work activities 
B) Purposeful activity in manufacturing a product or providing a service 
C) Detailed task specification and standardization 
D) Incorporates motivational factors into the design of the job 
E) A job enlargement strategy 
A) A designated set of tasks and work activities 
B) Purposeful activity in manufacturing a product or providing a service 
C) Detailed task specification and standardization 
D) Incorporates motivational factors into the design of the job 
E) A job enlargement strategy

Question 10

Telecommuting has been around since the 1970s.

Accepted Answer

A) True 
 B)False

Question 11

Job rotation and cross-training are variations of job enrichment.

Accepted Answer

A) True 
 B)False

Question 12

The meaning of work is the way a person interprets and understands the value of work as part of life.

Accepted Answer

A) True 
 B)False

Question 13

Which statement summarizes a key problem with job enrichment as a strategy for work design?

Accepted Answer

A)  It is based on an oversimplified motivational theory. 
B)  It overemphasizes individual differences. 
C)  Increasing variety has its motivational limits. 
D)  It is based on a complex motivational theory. 
A)  It is based on an oversimplified motivational theory. 
B)  It overemphasizes individual differences. 
C)  Increasing variety has its motivational limits. 
D)  It is based on a complex motivational theory.

Question 14

What is an organizational position?

Accepted Answer

A)  a job in relation to other parts of the organization 
B)  the title given to a certain level within an organization 
C)  an employee's specific work and task activities in an organization 
D)  the specific role and expectations with respect to a given job 
A)  a job in relation to other parts of the organization 
B)  the title given to a certain level within an organization 
C)  an employee's specific work and task activities in an organization 
D)  the specific role and expectations with respect to a given job

Question 15

What is an outcome of scientific management?

Accepted Answer

A)  work simplification 
B)  standard-hour wage payment systems 
C)  worker training for increased job responsibilities 
D)  definition of management authority 
A)  work simplification 
B)  standard-hour wage payment systems 
C)  worker training for increased job responsibilities 
D)  definition of management authority

Question 16

Which sector are the majority of the population now working in?

Accepted Answer

A)  service 
B)  production 
C)  entrepreneurship 
D)  education 
A)  service 
B)  production 
C)  entrepreneurship 
D)  education

Question 17

What is a benefit for employees experiencing job enrichment and job enlargement strategies?

Accepted Answer

A)  commitment 
B)  job satisfaction 
C)  productivity 
D)  involvement 
A)  commitment 
B)  job satisfaction 
C)  productivity 
D)  involvement

Question 18

According to Frederick Taylor,what best summarizes the role of management and the industrial engineer in scientific management?

Accepted Answer

A)  ensuring the organization adds economic value 
B)  calibrating and defining each task carefully 
C)  setting appropriate strategic and financial goals 
D)  providing the strategic direction 
A)  ensuring the organization adds economic value 
B)  calibrating and defining each task carefully 
C)  setting appropriate strategic and financial goals 
D)  providing the strategic direction

Question 19

Match the following:
-Autonomy

Accepted Answer

A) Degree of completion of whole task or identifiable part 
B) Use of multiple skills and performance of different activities 
C) Discretion and freedom in performance of job tasks 
D) Information about job performance 
E) Importance of job to organization 
A) Degree of completion of whole task or identifiable part 
B) Use of multiple skills and performance of different activities 
C) Discretion and freedom in performance of job tasks 
D) Information about job performance 
E) Importance of job to organization

Question 20

W.Edwards Deming founded and developed scientific management.

Accepted Answer

A) True 
 B)False

Which statement indicates a characteristic of telecommuting?

Japanese place greater importance on a work design strategy that encourages worker control rather than manager control of the workplace.

How have the Americans,Germans,and Japanese approached job design in recent years?

Match the following: -Task Significance

Mark works in a job that is open for redefinition,and he is able to adjust communication boundaries as well as job tasks.Which concept does Mark's job design summarize?

Which term applies to the type of characteristics in the SIP model?

All employees must be present to perform job duties during a required core time but starting and ending work times can vary.What type of work arrangement is occurring?

What is a characteristic of job crafting?

Match the following: -Work

Telecommuting has been around since the 1970s.

Job rotation and cross-training are variations of job enrichment.

The meaning of work is the way a person interprets and understands the value of work as part of life.

Which statement summarizes a key problem with job enrichment as a strategy for work design?

What is an organizational position?

What is an outcome of scientific management?

Which sector are the majority of the population now working in?

What is a benefit for employees experiencing job enrichment and job enlargement strategies?

According to Frederick Taylor,what best summarizes the role of management and the industrial engineer in scientific management?

Match the following: -Autonomy

W.Edwards Deming founded and developed scientific management.

Organizational Behaviour and Opportunity

Organizational Challenges for Individuals

Personality,perception,and Attribution

Attitudes,emotions,and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behaviour

Leadership and Followership

Conflict and Negotiation

Organizational Design and Structure

Organizational Culture

Managing Change

Career Management

Filters

Exam 14: Jobs and the Design of Work

Which statement indicates a characteristic of telecommuting?

Japanese place greater importance on a work design strategy that encourages worker control rather than manager control of the workplace.

How have the Americans,Germans,and Japanese approached job design in recent years?

Match the following: -Task Significance

Mark works in a job that is open for redefinition,and he is able to adjust communication boundaries as well as job tasks.Which concept does Mark's job design summarize?

Which term applies to the type of characteristics in the SIP model?

All employees must be present to perform job duties during a required core time but starting and ending work times can vary.What type of work arrangement is occurring?

What is a characteristic of job crafting?

Match the following: -Work

Telecommuting has been around since the 1970s.

Job rotation and cross-training are variations of job enrichment.

The meaning of work is the way a person interprets and understands the value of work as part of life.

Which statement summarizes a key problem with job enrichment as a strategy for work design?

What is an organizational position?

What is an outcome of scientific management?

Which sector are the majority of the population now working in?

What is a benefit for employees experiencing job enrichment and job enlargement strategies?

According to Frederick Taylor,what best summarizes the role of management and the industrial engineer in scientific management?

Match the following: -Autonomy

W.Edwards Deming founded and developed scientific management.

Organizational Behaviour and Opportunity

Organizational Challenges for Individuals

Personality,perception,and Attribution

Attitudes,emotions,and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behaviour

Leadership and Followership

Conflict and Negotiation

Organizational Design and Structure

Organizational Culture

Managing Change

Career Management

Filters