Exam 6: Learning and Performance Management

Suppose a medical doctor's performance is evaluated on interpersonal skills to complement necessary technical diagnostic and treatment skills.What characteristic of performance does this reflect?

Employee performance usually improves with increasingly challenging goals.

Which type of pay for performance is preferred by individuals who have a high need for achievement?

Which statement best summarizes the fixed ratio schedule of reinforcement?

As a supervisor,you want to enhance the performance of your employees.What method do you choose?

What is the first step in the performance measurement process?

What is the term for an individual's beliefs and expectations about his or her ability to successfully accomplish a specific task?

As a supervisor,you want to reduce the stress associated with work within your employees' goal-setting guidelines.What do you do?

Mastering detail is a characteristic of thinkers.

The heart of goal-setting theory is the strong positive relationship between goal level and task performance.

A manager reduces an employee's pay when the employee comes to work late and refrains from doing so when the employee is on time.What has the manager done?

Briefly define performance,indicate how performance can be evaluated,and mention attributes of a good performance appraisal system.

According to the text,what is General Electric well known for?

One of your employees periodically fails to clean up his work area at the end of his work shift.Instead of issuing punishment or discipline,you decide to try an extinction approach to the situation.What would you do?

Why have many organizations found management by objectives to be an effective approach to improving and sustaining high levels of performance?

Which of the following is an example of operant conditioning?

Military staff are put through a variety of scenarios,in a safe environment,and where errors are likely to occur.What type of learning is taking place?

Corrine's performance was measured and assessed during her first year at the company.What occurred?

What can be done to ensure reliability in a performance appraisal system?

What is the process of modifying behaviour through positive or negative consequences following specific behaviours?