Exam 22: Pulling It All Together: the Strategic Marketing Proces
Exam 1: Creating Customer Relationships and Value Through Marketing239 Questions
Exam 2: Developing Successful Organizational and Marketing Strategies349 Questions
Exam 3: Scanning the Marketing Environment275 Questions
Exam 4: Ethical and Social Responsibility for Sustainable Marketing192 Questions
Exam 5: Understanding Consumer Behavior361 Questions
Exam 6: Understanding Organizations As Customers202 Questions
Exam 7: Understanding and Reaching Global Consumers and Markets252 Questions
Exam 8: Marketing Research: From Customer Insights to Actions287 Questions
Exam 9: Market Segmentation, Targeting, and Positioning200 Questions
Exam 10: Developing New Products and Services271 Questions
Exam 11: Managing Successful Products, Services, and Brands347 Questions
Exam 12: Services Marketing215 Questions
Exam 13: Building the Price Foundation237 Questions
Exam 14: Arriving at the Final Price319 Questions
Exam 15: Managing Marketing Channels and Supply Chains304 Questions
Exam 16: Retailing and Wholesaling329 Questions
Exam 17: Integrated Marketing Communications and Direct Marketing240 Questions
Exam 18: Advertising, Sales Promotion, and Public Relations312 Questions
Exam 19: Using Social Media and Mobile Marketing to Connect With Consumers321 Questions
Exam 20: Personal Selling and Sales Management147 Questions
Exam 21: Implementing Interactive and Multi-Channel Marketing317 Questions
Exam 22: Pulling It All Together: the Strategic Marketing Proces171 Questions
Exam 23: Building an Effective Marketing Plan83 Questions
Exam 24: Financial Aspects of Marketing24 Questions
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Delphi Automobile Systems manufactures and sells satellite communications systems for automobiles that connect you and your car to 24-hour-a-day emergency service, direct you to a destination, and enable you to order a movie while on the road. Delphi Automobile Systems most likely uses
Free
(Multiple Choice)
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Correct Answer:
E
Marketing plans that cover marketing investments and programs from two to five years into the future are referred to as
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(Multiple Choice)
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Correct Answer:
E
Figure 22-3
-In the generic business strategies shown in Figure 22-3 above, which box represents a cost-leadership strategy?

Free
(Multiple Choice)
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Correct Answer:
D
The actions taken during market product focus and goal setting, Step 2 of the planning phase, include
(Multiple Choice)
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Office Max provides low product prices for products typically classified as office supplies. In terms of the generic business strategy, Office Max is most likely using a ________ strategy.
(Multiple Choice)
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Today, the implementation phase of the strategic marketing process often involves expanding ownership of the plan from the planners to ________ that are responsible for implementing the plans.
(Multiple Choice)
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Which of these statements best reflects the guideline for having complete and feasible marketing plans?
(Multiple Choice)
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Management experts warn against the tendency to excessively analyze a problem instead of taking action. This problem is referred to as
(Multiple Choice)
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Which of these statements best reflects the guideline of using a base of facts and valid assumptions for marketing plans?
(Multiple Choice)
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Describe the four generic business strategies and which variables determine them.
(Essay)
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List the three steps of the planning phase of the strategic marketing process. Briefly describe actions that make up each of the three steps. What information is collected in each step?
(Essay)
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You have been told that a company increased its marketing effort from $2 million to $5 million, resulting in increased sales revenue from $12 million to $21 million. Calculate the company's ratio of incremental sales revenue to incremental marketing effort.
(Multiple Choice)
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In a five-year study, researchers conducted in-depth analysis of 160 companies and more than 200 management tools and techniques. What was their principal finding?
(Multiple Choice)
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In its introduction of the iPhone, Apple increased the number of applications available to users through its App Store which in turn allowed users to customize their smartphones. It also removed a physical (button) keyboard found on predecessor smartphones with a multi-touch interface allowing for easier use. These are examples of which two aspects of the blue ocean strategy?
(Multiple Choice)
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Figure 22-3
-In the generic business strategies shown in Figure 22-3 above, which box represents a cost focus strategy?

(Multiple Choice)
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Ideally, in effective marketing planning, goals should be ________ in terms of what is to be accomplished and by when.
(Multiple Choice)
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Organizational groupings in which a unit is responsible for specific product offerings are referred to as
(Multiple Choice)
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The application of modern measurement technologies to understand, quantify, and optimize marketing spending is referred to as
(Multiple Choice)
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Reflecting on the research study of over 200 management tools and techniques, which of the following companies is an example of a firm that excels based on a devising and maintaining a clearly stated, focused strategy?
(Multiple Choice)
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