Exam 10: Managing Organizational Structure and Culture

As companies evolve, effective communication and coordination across divisions and functions are essential. Identify three integrating mechanisms and discuss the use of each in terms of complexity.

Define the key factors used to characterize technology and describe how the factors determine whether a technology is routine or complicated.

Organizations can increase the flexibility in their hierarchy by

A large, multidomestic organization recently adopted a geographic structure, with numerous divisions. What mechanism would best increase communication and coordination between divisions in this complex structure?

When designing an organizational structure in a business with high levels of uncertainty, a(n)________ structure is best.

According to Hackman and Oldham's job characteristics model, what type of employee would most likely be satisfied and perform at a high level?

________ is the degree to which a position requires a worker to use a wide range of knowledge and abilities.

When pursuing a multidomestic strategy, managers are likely to adopt a global geographic structure.

Lewis is responsible for all installation activities at a large utility company. He would be considered a ________ manager.

The COO at Stevens Distribution asks the top managers to redesign their organization to reduce the number of managers. This will help

________ is the combination of skills, knowledge, machines, and computers that are used to produce and distribute goods and services.

A cross-functional team is a(n)

Use Hackman and Oldham's job characteristics model to discuss the desired job attributes for a start-up high technology company that aims to create a motivating, empowering culture with a high-performing workforce.

Julian's business is growing and the number of functions and divisions are increasing. He is concerned that the organization is becoming too tall and contains too many managers. What approach would you recommend Julian take for reducing the number of managers? Explain your reasoning.

________ is increasing the number of different tasks in a given job by changing the division of labor.

Organizational ________ is/are the formal system of task and job reporting relationships that determine(s)how employees use resources to achieve organizational goals.

When an organization is competing in a stable market environment with resources readily available,

Employees at Pinnacle share the belief that every product defect is the responsibility of the entire organization to resolve, regardless of which team may have caused the defect. This shared belief is an aspect of Pinnacle's organizational

A(n)________ organizational culture focuses on driving employees to meet immediate business needs without investing in ongoing employee development and long-term job satisfaction.

To increase the degree of responsibility workers have over their jobs, managers should