Exam 10: Managing Organizational Structure and Culture

Benito's company operates phone systems in many foreign countries. It has a zero-tolerance policy for paying any incentives or kickbacks to local politicians to smooth the way for necessary building permits. This policy is an example of organizational

Increasing the number and variety of tasks in a given job is likely to increase the degree to which employees behave mechanically.

An example of task significance would be

Deborah works for a telecommunications company, and she prides herself on the fact that her job duties help keep the emergency service phone line operating, which ultimately saves lives. Deborah's sentiment reflects

Dahlia works for a large company in the petroleum industry. It is a centralized organization with many levels of authority. What best describes the company's organizational culture?

How is flexibility ensured in the matrix structure?

Explain how a matrix structure makes the most of human resources.

Bridgette is not a manager but is expected to make important decisions about how to leverage organizational resources. When she needs another perspective, Bridgette consults with her manager. This demonstrates

Judy's manager asked her to take the lead on learning a new software program. He empowered her to engage the necessary team members and develop a proposal on how it could be leveraged. This is an example of

________ refers to the number of subordinates who report directly to a manager.

As a dietician working for a food company, Nalini is assigned to a team developing a new line of organic snack bars. She reports to both the Nutritional Standards manager and the Organic Snack Bar manager. Nalini's company is utilizing a ________ structure.

The culture at Quantum Sound Solutions focuses on empowering its employees and makes use of cross-functional teams. What type of culture is this?

When managers organize divisions based solely on the type of customer they focus on, they adopt a ________ structure.

Managers from multiple functions can come together as part of a ________ to solve a specific corporatewide problem.

A(n)________ culture promotes entrepreneurship, empowers employees to make decisions, and motivates them to succeed.

Explain why an organization may choose to decentralize authority. What are some possible downsides to this approach?

Each day a computer engineer is faced with unexpected or unique problems that require him to take initiative and identify creative solutions not fully addressed in existing procedures. This environment could be characterized as having

Jennie started working as a hostess at a local restaurant one month ago. She feels like she is doing a good job but would like to know what her manager thinks about her performance. What job characteristic is Jennie's role lacking?

Describe three of the factors that must be considered by managers when designing an organizational structure. Explain how each factor contributes to the flexibility of the organization.

What would motivate managers to design an organization using a product structure?