Exam 3: Is for Competitive Advantage

Porter started a movement to create integrated business systems by describing value chains and their____________ .

What the secondary activities in Porter's value chain model? Give an example how IS applications support each of these activities.

What constitutes a good password? Create one that you will remember but that will be secure using the steps described.

A pharmaceutical company that marketed a drug for a rare disease would be an example of a company that was providing product differentiation within an industry.

Inbound and outbound logistics are examples of support activities.

High ____________make it difficult for customers to change to another product or service.

Kris works at an online electronics store. She checks the inventory database to see how many laptops the store has in stock against the number of orders that were processed that day before placing an order with the manufacturer. This is an example of a linkage to improve process margin.

A manufacturing process transforms finished goods into cash.

When ABC developed the package tracking application, they were trying to gain competitive advantage by creating a new IT____________ .

If a business wants to be a____________ , then it must structure itself to provide essential functions at the least possible cost.

Strong passwords should have both upper- and lowercase letters.

During a job search, how could you demonstrate the competitive advantage, "Reduce costs?" (Besides taking a lower salary!)

Porter's five forces model states that the competitive forces determine ____________.

Business process design is a theory that states that organizations should create new more efficient process in lieu of improving old systems.

Ordering goods is considered part of which activity in the value chain?

An organization must determine its____________________________________ before designing business processes.

A key competitive advantage is increasing margins by streamlining processes.

An organization's goals and objectives must be consistent with its ____________.

Several years ago, you started a company that sells ornamental, collectible items over the Internet. Your company's entire history has been Internet sales and you have never made your products available in any other way. Suddenly you begin receiving letters complaining that it is unethical to ignore potential customers, who do not have Internet access. Discuss your response to these letters, and the considerations that go into your response. What if your company is a social service organization?

____________is the way companies gain an edge over other companies seeking the same customers.