Question 1

Which of the following is one advantage of variable-pay plans to management?

Accepted Answer

A)  They turn low producers into high producers. 
B)  They turn lower performance into fewer employees. 
C)  They turn slow employees into fast employees. 
D)  They turn high fixed costs into low fixed costs. 
E)  They turn fixed labor costs into variable labor costs. 
A)  They turn low producers into high producers. 
B)  They turn lower performance into fewer employees. 
C)  They turn slow employees into fast employees. 
D)  They turn high fixed costs into low fixed costs. 
E)  They turn fixed labor costs into variable labor costs.

Question 2

External feedback has been shown to be a more powerful motivator than self-generated feedback.

Accepted Answer

A) True 
 B)False

Question 3

What action would probably most motivate the employees?

Accepted Answer

A)  having the supervisor "hang around" more 
B)  relying more on punishment for poor performance 
C)  fixing the air conditioning system 
D)  improving in working conditions 
E)  receiving recognition for a job well done 
A)  having the supervisor "hang around" more 
B)  relying more on punishment for poor performance 
C)  fixing the air conditioning system 
D)  improving in working conditions 
E)  receiving recognition for a job well done

Question 4

A manager introduces participative management in an effort to boost morale and productivity. If he wants to make sure that it has as great a chance of success as possible he should ensure all of the following except .

Accepted Answer

A)  there is representative participation through work councils and board representatives 
B)  the employees must be trusted by the manager 
C)  the issues decided upon must be relevant to the employees 
D)  the manager must be trusted by the employees 
E)  the employees must be informed and competent enough to make decisions 
A)  there is representative participation through work councils and board representatives 
B)  the employees must be trusted by the manager 
C)  the issues decided upon must be relevant to the employees 
D)  the manager must be trusted by the employees 
E)  the employees must be informed and competent enough to make decisions

Question 5

According to Herzberg, pay strongly motivates.

Accepted Answer

A) True 
 B)False

Question 6

According to Maslow, a need that is essentially satisfied no longer motivates.

Accepted Answer

A) True 
 B)False

Question 7

In the job characteristics model (JCM), what three core job dimensions combine to create meaningful work?

Accepted Answer

A)  feedback, task identity, and task significance 
B)  skill variety, autonomy, and feedback 
C)  skill variety, autonomy, and task significance 
D)  skill variety, task identity, and task significance 
E)  autonomy, task identity, and feedback 
A)  feedback, task identity, and task significance 
B)  skill variety, autonomy, and feedback 
C)  skill variety, autonomy, and task significance 
D)  skill variety, task identity, and task significance 
E)  autonomy, task identity, and feedback

Question 8

You graduated from college two years ago and began working at Gulf Electronics. You have received good performance evaluations and a raise. You just found out that a recent college graduate with no experience has been hired at a higher salary than you are now making.
-Your referent comparison for equity theory is termed ___________.

Accepted Answer

A)  other-inside 
B)  other-outside 
C)  inside-outside 
D)  self-outside 
E)  self-inside 
A)  other-inside 
B)  other-outside 
C)  inside-outside 
D)  self-outside 
E)  self-inside

Question 9

Differentiate motivators from hygiene factors.

Accepted Answer

Conditions surrounding the job such as q

Question 10

Which level of Maslow's hierarchy of needs deals with satisfying one's hunger, thirst, and need for shelter?

Accepted Answer

A)  esteem 
B)  safety 
C)  psychological 
D)  physiological 
E)  social 
A)  esteem 
B)  safety 
C)  psychological 
D)  physiological 
E)  social

Question 11

What is another term for cross-training?

Accepted Answer

A)  job sharing 
B)  job enhancement 
C)  work enrichment 
D)  work enlargement 
E)  job rotation 
A)  job sharing 
B)  job enhancement 
C)  work enrichment 
D)  work enlargement 
E)  job rotation

Question 12

Individuals with a high need to achieve prefer job situations with personal responsibility, feedback, and an intermediate degree of risk

Accepted Answer

A) True 
 B)False

Question 13

You are a new employee with Acme, Inc. Your supervisor has explained your job to you and has indicated that you will have a great deal of control over your job once you become proficient at it. He compliments your history of accepting responsibility and suggests that you are to feel free to offer constructive criticism about the way that your job is structured.
-Your supervisor seems to possess ___________assumptions.

Accepted Answer

A)  Theory Y 
B)  Theory T 
C)  Theory W 
D)  Theory X 
E)  Theory V 
A)  Theory Y 
B)  Theory T 
C)  Theory W 
D)  Theory X 
E)  Theory V

Question 14

Which of the following is not a comparison an employee can use in equity theory?

Accepted Answer

A)  self-goal 
B)  self-inside 
C)  other-inside 
D)  other-outside 
E)  self-outside 
A)  self-goal 
B)  self-inside 
C)  other-inside 
D)  other-outside 
E)  self-outside

Question 15

The scheduling options of flextime, job sharing, and telecommuting are all approaches to make the workplace environment more motivating.

Accepted Answer

A) True 
 B)False

Question 16

Your supervisor has heard that employee involvement is important and you have been instructed to research various methods of employee involvement. You are supposed to help assist in the analysis of the probable effects of each of the programs being considered.
-A group of employees will meet regularly to discuss problems and recommend action. This group is a(n) ___________.

Accepted Answer

A)  works council 
B)  ESOP 
C)  matrix team 
D)  quality circle 
E)  MBO cluster 
A)  works council 
B)  ESOP 
C)  matrix team 
D)  quality circle 
E)  MBO cluster

Question 17

The JCM model consists of task significance, feedback, meaningfulness, and autonomy.

Accepted Answer

A) True 
 B)False

Question 18

The dimensions of the JCM that create meaningfulness include task identity, skill variety, and task significance.

Accepted Answer

A) True 
 B)False

Question 19

From management's perspective, the greatest appeal of skill-based pay plans is decreased payroll costs.

Accepted Answer

A) True 
 B)False

Question 20

The statement that "behavior is a function of its consequences" is consistent with reinforcement theory.

Accepted Answer

A) True 
 B)False

Which of the following is one advantage of variable-pay plans to management?

External feedback has been shown to be a more powerful motivator than self-generated feedback.

What action would probably most motivate the employees?

A manager introduces participative management in an effort to boost morale and productivity. If he wants to make sure that it has as great a chance of success as possible he should ensure all of the following except .

According to Herzberg, pay strongly motivates.

According to Maslow, a need that is essentially satisfied no longer motivates.

In the job characteristics model (JCM), what three core job dimensions combine to create meaningful work?

Differentiate motivators from hygiene factors.

Which level of Maslow's hierarchy of needs deals with satisfying one's hunger, thirst, and need for shelter?

What is another term for cross-training?

Individuals with a high need to achieve prefer job situations with personal responsibility, feedback, and an intermediate degree of risk

Which of the following is not a comparison an employee can use in equity theory?

The scheduling options of flextime, job sharing, and telecommuting are all approaches to make the workplace environment more motivating.

The JCM model consists of task significance, feedback, meaningfulness, and autonomy.

The dimensions of the JCM that create meaningfulness include task identity, skill variety, and task significance.

From management's perspective, the greatest appeal of skill-based pay plans is decreased payroll costs.

The statement that "behavior is a function of its consequences" is consistent with reinforcement theory.

What Is Organizational Behavior

Attitudes and Job Satisfaction

Perception and Individual Decision Making

Emotions and Moods

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organizational Structure

Organizational Culture

Human Resource Policies and Practices in the Arab World

Organizational Change and Stress Management

Organizational Behavior in the Family Business

Intercultural Management: the Significance to Organizational Behavior

Female Entrepreneurs in the Arab World

Filters

Exam 4: Motivation: Concepts and Applications

Which of the following is one advantage of variable-pay plans to management?

External feedback has been shown to be a more powerful motivator than self-generated feedback.

What action would probably most motivate the employees?

A manager introduces participative management in an effort to boost morale and productivity. If he wants to make sure that it has as great a chance of success as possible he should ensure all of the following except .

According to Herzberg, pay strongly motivates.

According to Maslow, a need that is essentially satisfied no longer motivates.

In the job characteristics model (JCM), what three core job dimensions combine to create meaningful work?

Differentiate motivators from hygiene factors.

Which level of Maslow's hierarchy of needs deals with satisfying one's hunger, thirst, and need for shelter?

What is another term for cross-training?

Individuals with a high need to achieve prefer job situations with personal responsibility, feedback, and an intermediate degree of risk

Which of the following is not a comparison an employee can use in equity theory?

The scheduling options of flextime, job sharing, and telecommuting are all approaches to make the workplace environment more motivating.

The JCM model consists of task significance, feedback, meaningfulness, and autonomy.

The dimensions of the JCM that create meaningfulness include task identity, skill variety, and task significance.

From management's perspective, the greatest appeal of skill-based pay plans is decreased payroll costs.

The statement that "behavior is a function of its consequences" is consistent with reinforcement theory.

What Is Organizational Behavior

Attitudes and Job Satisfaction

Perception and Individual Decision Making

Emotions and Moods

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organizational Structure

Organizational Culture

Human Resource Policies and Practices in the Arab World

Organizational Change and Stress Management

Organizational Behavior in the Family Business

Intercultural Management: the Significance to Organizational Behavior

Female Entrepreneurs in the Arab World

Filters