Question 1

If there is low formalization, a comprehensive information network, and high participation in decision making, one would expect a(n)_______ structure.

Accepted Answer

A)  organic 
B)  mechanistic 
C)  matrix 
D)  simple 
E)  stable 
A)  organic 
B)  mechanistic 
C)  matrix 
D)  simple 
E)  stable

Question 2

Organizational structure has six key elements. Which of the following is not one of these elements?

Accepted Answer

A)  centralization 
B)  departmentalization 
C)  formalization 
D)  location of authority 
E)  work specialization 
A)  centralization 
B)  departmentalization 
C)  formalization 
D)  location of authority 
E)  work specialization

Question 3

The unity-of-command principle states which of the following?

Accepted Answer

A)  Managers should provide direction to their employees in a unified fashion. 
B)  Managers should limit their oversight to a maximum of 12 employees. 
C)  An individual should be directly responsible to only one supervisor. 
D)  Employees should report directly to two supervisors to maintain task balance. 
E)  Managers should oversee 1 - 4 employees on average. 
A)  Managers should provide direction to their employees in a unified fashion. 
B)  Managers should limit their oversight to a maximum of 12 employees. 
C)  An individual should be directly responsible to only one supervisor. 
D)  Employees should report directly to two supervisors to maintain task balance. 
E)  Managers should oversee 1 - 4 employees on average.

Question 4

The matrix structure combines which two forms of departmentalization?

Accepted Answer

A)  process and functional 
B)  product and process 
C)  functional and product 
D)  all of the above 
E)  none of the above 
A)  process and functional 
B)  product and process 
C)  functional and product 
D)  all of the above 
E)  none of the above

Question 5

Span of command determines the number of levels and managers an organization has.

Accepted Answer

A) True 
 B)False

Question 6

You have divided the jobs performed by your department through work specialization and are now trying to decide how to best group these jobs to improve efficiency and customer service. You are considering whether to group activities by function, product, process, geography, or customer.
-Your company decides to establish Gulf, Levant, and North Africa zones of operation. Based on this expansion, you decide to implement _______departmentalization.

Accepted Answer

A)  customer 
B)  area 
C)  matrix 
D)  regional 
E)  geography 
A)  customer 
B)  area 
C)  matrix 
D)  regional 
E)  geography

Question 7

The unbroken line of authority that extends from the top of the organization to the lowest echelon and clarifies who reports to whom is termed _______.

Accepted Answer

A)  unity of command 
B)  authority 
C)  span of control. 
D)  web of authority 
E)  chain of command 
A)  unity of command 
B)  authority 
C)  span of control. 
D)  web of authority 
E)  chain of command

Question 8

Explain the implications of different organizational designs for employee behavior.

Accepted Answer

A review of the evidence linking organiz

Question 9

Which one of the following problems is most likely to occur in a matrix structure?

Accepted Answer

A)  loss of economies of scale 
B)  employees receiving conflicting directives 
C)  decreased response to environmental change 
D)  increases in groupthink 
E)  decreased employee motivation 
A)  loss of economies of scale 
B)  employees receiving conflicting directives 
C)  decreased response to environmental change 
D)  increases in groupthink 
E)  decreased employee motivation

Question 10

The primary characteristics of the virtual organization are that it is decentralized and has little or no departmentalization.

Accepted Answer

A) True 
 B)False

Question 11

In an organization that has high centralization,_______ .

Accepted Answer

A)  the corporate headquarters is located centrally to branch offices 
B)  all top level officials are located within the same geographic area 
C)  new employees have a great deal of legitimate authority 
D)  action can be taken more quickly to solve problems 
E)  top managers make all the decisions and lower level managers merely carry out directions 
A)  the corporate headquarters is located centrally to branch offices 
B)  all top level officials are located within the same geographic area 
C)  new employees have a great deal of legitimate authority 
D)  action can be taken more quickly to solve problems 
E)  top managers make all the decisions and lower level managers merely carry out directions

Question 12

Autonomy and formalization are positively related.

Accepted Answer

A) True 
 B)False

Question 13

Research supports the notion that employees prefer organic business structures.

Accepted Answer

A) True 
 B)False

Question 14

The major disadvantage of the matrix is the propensity for functional unit goals to override organizational goals.

Accepted Answer

A) True 
 B)False

Question 15

An innovation strategy works well only for businesses organized within a simple structure.

Accepted Answer

A) True 
 B)False

Question 16

For much of the first half of the 20th century, managers viewed work specialization as _______.

Accepted Answer

A)  an effective solution to over-centralization 
B)  a means to encourage employee satisfaction 
C)  a frustrating cause of reduced product output 
D)  difficult to implement without automation technology 
E)  an unending source of increased productivity 
A)  an effective solution to over-centralization 
B)  a means to encourage employee satisfaction 
C)  a frustrating cause of reduced product output 
D)  difficult to implement without automation technology 
E)  an unending source of increased productivity

Question 17

Employee discretion is inversely related to_______ .

Accepted Answer

A)  standardization 
B)  complexity 
C)  empowerment 
D)  departmentalization 
E)  specialization 
A)  standardization 
B)  complexity 
C)  empowerment 
D)  departmentalization 
E)  specialization

Question 18

Explain the organizational component of work specialization. Discuss its advantages and drawbacks.

Accepted Answer

The essence of work specialization is th

Question 19

The simple structure is flexible and inexpensive to maintain, but its chain of command is often ambiguous.

Accepted Answer

A) True 
 B)False

If there is low formalization, a comprehensive information network, and high participation in decision making, one would expect a(n)_______ structure.

Organizational structure has six key elements. Which of the following is not one of these elements?

The unity-of-command principle states which of the following?

The matrix structure combines which two forms of departmentalization?

Span of command determines the number of levels and managers an organization has.

The unbroken line of authority that extends from the top of the organization to the lowest echelon and clarifies who reports to whom is termed _______.

Explain the implications of different organizational designs for employee behavior.

Which one of the following problems is most likely to occur in a matrix structure?

The primary characteristics of the virtual organization are that it is decentralized and has little or no departmentalization.

In an organization that has high centralization,_______ .

Autonomy and formalization are positively related.

Research supports the notion that employees prefer organic business structures.

The major disadvantage of the matrix is the propensity for functional unit goals to override organizational goals.

An innovation strategy works well only for businesses organized within a simple structure.

For much of the first half of the 20^th century, managers viewed work specialization as _______.

Employee discretion is inversely related to_______ .

Explain the organizational component of work specialization. Discuss its advantages and drawbacks.

The simple structure is flexible and inexpensive to maintain, but its chain of command is often ambiguous.

What Is Organizational Behavior

Attitudes and Job Satisfaction

Perception and Individual Decision Making

Motivation: Concepts and Applications

Emotions and Moods

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Organizational Culture

Human Resource Policies and Practices in the Arab World

Organizational Change and Stress Management

Organizational Behavior in the Family Business

Intercultural Management: the Significance to Organizational Behavior

Female Entrepreneurs in the Arab World

Filters

Exam 12: Foundations of Organizational Structure

If there is low formalization, a comprehensive information network, and high participation in decision making, one would expect a(n)_______ structure.

Organizational structure has six key elements. Which of the following is not one of these elements?

The unity-of-command principle states which of the following?

The matrix structure combines which two forms of departmentalization?

Span of command determines the number of levels and managers an organization has.

The unbroken line of authority that extends from the top of the organization to the lowest echelon and clarifies who reports to whom is termed _______.

Explain the implications of different organizational designs for employee behavior.

Which one of the following problems is most likely to occur in a matrix structure?

The primary characteristics of the virtual organization are that it is decentralized and has little or no departmentalization.

In an organization that has high centralization,_______ .

Autonomy and formalization are positively related.

Research supports the notion that employees prefer organic business structures.

The major disadvantage of the matrix is the propensity for functional unit goals to override organizational goals.

An innovation strategy works well only for businesses organized within a simple structure.

For much of the first half of the 20th century, managers viewed work specialization as _______.

Employee discretion is inversely related to_______ .

Explain the organizational component of work specialization. Discuss its advantages and drawbacks.

The simple structure is flexible and inexpensive to maintain, but its chain of command is often ambiguous.

What Is Organizational Behavior

Attitudes and Job Satisfaction

Perception and Individual Decision Making

Motivation: Concepts and Applications

Emotions and Moods

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Organizational Culture

Human Resource Policies and Practices in the Arab World

Organizational Change and Stress Management

Organizational Behavior in the Family Business

Intercultural Management: the Significance to Organizational Behavior

Female Entrepreneurs in the Arab World

Filters

For much of the first half of the 20^th century, managers viewed work specialization as _______.