Question 1

The _______refers to the number of subordinates that a manager directs.

Accepted Answer

A)  decentralization principle 
B)  leadership web 
C)  span of control 
D)  unity of command 
E)  chain of command 
A)  decentralization principle 
B)  leadership web 
C)  span of control 
D)  unity of command 
E)  chain of command

Question 2

You are interested in explaining the different types of organizational designs to students of basic management. These students need to know the advantages and disadvantages of each structure as well as the structure's characteristics.
-You extol the virtues and benefits of standardization. You are probably promoting the _ _.

Accepted Answer

A)  organizational pyramid 
B)  matrix structure 
C)  team structure 
D)  bureaucracy 
E)  simple structure 
A)  organizational pyramid 
B)  matrix structure 
C)  team structure 
D)  bureaucracy 
E)  simple structure

Question 3

Status and rank are minimized in the boundaryless organization.

Accepted Answer

A) True 
 B)False

Question 4

has hired you to develop training materials for their consultants. Your first assignment is to develop a training program that helps their consultants to analyze and understand the organizational structure of the company that they are assisting. CE believes that in order to adequately evaluate and understand a client company, consultants need to understand the basic organizational structure of the company. Consultants are then able to recommend actions and changes based on the company's structure.
-Your trainees are given a case study concerning a local manufacturing firm called Acme Products. In assessing Acme's organizational structure, your trainees notice that all of the company's decisions are made by top management, with little or no input from lower-level personnel. The trainees most likely identify Acme as a(n)_______ organization.

Accepted Answer

A)  decentralized 
B)  highly formalized 
C)  informally structured 
D)  highly centralized 
E)  aggressively managed 
A)  decentralized 
B)  highly formalized 
C)  informally structured 
D)  highly centralized 
E)  aggressively managed

Question 5

The key component underlying bureaucracies is_______ .

Accepted Answer

A)  flexibility 
B)  the organizational pyramid 
C)  wide span of control 
D)  dual lines of authority 
E)  standardization 
A)  flexibility 
B)  the organizational pyramid 
C)  wide span of control 
D)  dual lines of authority 
E)  standardization

Question 6

Which of the following is a common organizational design?

Accepted Answer

A)  formalized structure 
B)  centralized structure 
C)  matrix structure 
D)  complex structure 
E)  administrative structure 
A)  formalized structure 
B)  centralized structure 
C)  matrix structure 
D)  complex structure 
E)  administrative structure

Question 7

has hired you to develop training materials for their consultants. Your first assignment is to develop a training program that helps their consultants to analyze and understand the organizational structure of the company that they are assisting. CE believes that in order to adequately evaluate and understand a client company, consultants need to understand the basic organizational structure of the company. Consultants are then able to recommend actions and changes based on the company's structure.
-One of the questions you tell the trainees to ask is, "To what degree are tasks subdivided into separate jobs?" This question addresses the issue of _______.

Accepted Answer

A)  chain of command 
B)  work specialization 
C)  matrix restructuring 
D)  span of control 
E)  formalization 
A)  chain of command 
B)  work specialization 
C)  matrix restructuring 
D)  span of control 
E)  formalization

Question 8

Proctor & Gamble departmentalizes by Tide, Pampers, Charmin, and Pringles. This is an example of departmentalization by _ _.

Accepted Answer

A)  geography 
B)  process 
C)  product 
D)  function 
E)  interest 
A)  geography 
B)  process 
C)  product 
D)  function 
E)  interest

Question 9

Muhammad is a new divisional manager. In reorganizing his division, he must make some decisions regarding the span of control for management within his division.
-Which of the following is a benefit of keeping the span of control to 5 or 6 employees?

Accepted Answer

A)  Vertical communication is more complex. 
B)  Upper management is more available and in-touch. 
C)  It is expensive. 
D)  Decision making is slowed down. 
E)  none of the above 
A)  Vertical communication is more complex. 
B)  Upper management is more available and in-touch. 
C)  It is expensive. 
D)  Decision making is slowed down. 
E)  none of the above

Question 10

The structure that creates dual lines of authority is the_______ .

Accepted Answer

A)  virtual organization 
B)  simple structure 
C)  organizational structure 
D)  matrix structure 
E)  bureaucracy 
A)  virtual organization 
B)  simple structure 
C)  organizational structure 
D)  matrix structure 
E)  bureaucracy

Question 11

_______refers to how an organization transfers its inputs into outputs.

Accepted Answer

A)  Operations 
B)  Production 
C)  Process 
D)  Effectiveness 
E)  Technology 
A)  Operations 
B)  Production 
C)  Process 
D)  Effectiveness 
E)  Technology

Question 12

has hired you to develop training materials for their consultants. Your first assignment is to develop a training program that helps their consultants to analyze and understand the organizational structure of the company that they are assisting. CE believes that in order to adequately evaluate and understand a client company, consultants need to understand the basic organizational structure of the company. Consultants are then able to recommend actions and changes based on the company's structure.
-You instruct the trainees to ask about the degree of rules and regulations that direct employees and managers. You want to help them understand the _______.

Accepted Answer

A)  chain of command 
B)  span of control 
C)  degree of formalization 
D)  idea of matrix restructuring 
E)  degree of departmentalization 
A)  chain of command 
B)  span of control 
C)  degree of formalization 
D)  idea of matrix restructuring 
E)  degree of departmentalization

Question 13

A major weakness of the bureaucracy is that specialization creates sub-unit conflicts.

Accepted Answer

A) True 
 B)False

Question 14

You have divided the jobs performed by your department through work specialization and are now trying to decide how to best group these jobs to improve efficiency and customer service. You are considering whether to group activities by function, product, process, geography, or customer.
-You discover that your market is clearly divided between very different types of clients, with different support needs. To respond to this market diversity, you will probably choose to departmentalize by_______ .

Accepted Answer

A)  customer 
B)  matrix 
C)  clients 
D)  requirements 
E)  support 
A)  customer 
B)  matrix 
C)  clients 
D)  requirements 
E)  support

Question 15

Discuss the three key dimensions of an organization's environment: capacity, volatility, and complexity.

Accepted Answer

An organization's environment is compose

Question 16

Explain the concept of the "boundaryless" organization.

Accepted Answer

Jack Welch coined the term boundaryless

Question 17

An organization that seeks to eliminate the chain of command is a boundaryless organization.

Accepted Answer

A) True 
 B)False

Question 18

What is departmentalization?

Accepted Answer

The basis by which jobs are grouped toge

Question 19

One of the most popular ways to group activities is by_______ .

Accepted Answer

A)  product 
B)  process 
C)  function 
D)  temporality 
E)  geography 
A)  product 
B)  process 
C)  function 
D)  temporality 
E)  geography

Question 20

The virtual organization is also called the_______ or_______ organization.

Accepted Answer

A)  network; modular 
B)  simple; unitary 
C)  pyramid; multi-level 
D)  boundaryless; global 
E)  team; social 
A)  network; modular 
B)  simple; unitary 
C)  pyramid; multi-level 
D)  boundaryless; global 
E)  team; social

The _______refers to the number of subordinates that a manager directs.

Status and rank are minimized in the boundaryless organization.

The key component underlying bureaucracies is_______ .

Which of the following is a common organizational design?

Proctor & Gamble departmentalizes by Tide, Pampers, Charmin, and Pringles. This is an example of departmentalization by _ _.

Muhammad is a new divisional manager. In reorganizing his division, he must make some decisions regarding the span of control for management within his division. -Which of the following is a benefit of keeping the span of control to 5 or 6 employees?

The structure that creates dual lines of authority is the_______ .

_______refers to how an organization transfers its inputs into outputs.

A major weakness of the bureaucracy is that specialization creates sub-unit conflicts.

Discuss the three key dimensions of an organization's environment: capacity, volatility, and complexity.

Explain the concept of the "boundaryless" organization.

An organization that seeks to eliminate the chain of command is a boundaryless organization.

What is departmentalization?

One of the most popular ways to group activities is by_______ .

The virtual organization is also called the_ or_ organization.

What Is Organizational Behavior

Attitudes and Job Satisfaction

Perception and Individual Decision Making

Motivation: Concepts and Applications

Emotions and Moods

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Organizational Culture

Human Resource Policies and Practices in the Arab World

Organizational Change and Stress Management

Organizational Behavior in the Family Business

Intercultural Management: the Significance to Organizational Behavior

Female Entrepreneurs in the Arab World

Filters

Exam 12: Foundations of Organizational Structure

The _______refers to the number of subordinates that a manager directs.

Status and rank are minimized in the boundaryless organization.

The key component underlying bureaucracies is_______ .

Which of the following is a common organizational design?

Proctor & Gamble departmentalizes by Tide, Pampers, Charmin, and Pringles. This is an example of departmentalization by _ _.

Muhammad is a new divisional manager. In reorganizing his division, he must make some decisions regarding the span of control for management within his division. -Which of the following is a benefit of keeping the span of control to 5 or 6 employees?

The structure that creates dual lines of authority is the_______ .

_______refers to how an organization transfers its inputs into outputs.

A major weakness of the bureaucracy is that specialization creates sub-unit conflicts.

Discuss the three key dimensions of an organization's environment: capacity, volatility, and complexity.

Explain the concept of the "boundaryless" organization.

An organization that seeks to eliminate the chain of command is a boundaryless organization.

What is departmentalization?

One of the most popular ways to group activities is by_______ .

The virtual organization is also called the_______ or_______ organization.

What Is Organizational Behavior

Attitudes and Job Satisfaction

Perception and Individual Decision Making

Motivation: Concepts and Applications

Emotions and Moods

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Organizational Culture

Human Resource Policies and Practices in the Arab World

Organizational Change and Stress Management

Organizational Behavior in the Family Business

Intercultural Management: the Significance to Organizational Behavior

Female Entrepreneurs in the Arab World

Filters

The virtual organization is also called the_ or_ organization.