Exam 9: Understanding Work Teams

The __________stage of team development is complete when members have begun to think of themselves as part of a team.

Individuals who prefer the team role of explorer- promoter are patient and usually have the control skills to ensure that the ideas are followed through in detail.

What is the difference between a work group and a team?

Quality circles and cross functional teams are different terms used to describe the same types of teams.

The __________stage of team development is complete when the team structure solidifies and members have assimilated a common set of expectations of appropriate work behavior.

The positive contribution that diversity makes to teams will probably decline over time, and the group will become more cohesive.

A__________ is a group of employees who meet regularly to discuss and plan specific ways to improve work quality.

Teams that meet weekly to discuss ways of improving quality, efficiency, and the work environment are called__________ teams.

High- performance teams generally share several characteristics.__________ is one of these commonly shared characteristics.

Teams typically outperform individuals when the tasks being done require all of the following except

One of the central characteristics of continuous improvement programs is the use of teams.

A specific group of accountants at an accounting firm that meets regularly to develop better auditing procedures for the firm can be referred to as__________ .

Quality circles are an application of the concept of problem- solving teams.

Why do entrepreneurial firms use teams?

High- performing teams have members who are responsible for producing an entire product, component, or service.

In the forming of a team, task accomplishment and eventual disengagement occur in the __________stage.

Application of Team Roles Sarah has just returned from a seminar dealing with the research of Margerison and McCann where the roles of work team members was discussed. She is enthusiastic as she sets down to select members for the new team she is developing. Hopefully Sarah can avoid some problems of past teams by selecting individuals to fill the roles needed by the work team. Jim comes to mind immediately. He is one of the most imaginative people Sarah knows. He continuously comes up with new and novel ideas; however, he is very independent and likes to work at his own pace. Ruby, on the other hand, has an extreme concern for following policies and rules. She is excellent at examining details and making sure all the facts and figures will work. Putting those two together on a team, though, may pose some interpersonal problems since they are so different. Then there is Shane. He always has such strong convictions about how things should be done. However, he will protect the group from outsiders and go to battle for them. He will help provide team stability. -What role needs to be fulfilled in order to enable Jim and Ruby to effectively work together?

Discuss the characteristics of high- performing work teams.

A__________ is a type of team that has the authority to make decisions that are normally reserved for managers.

A virtual team allows groups to meet without concern for space or time.