Exam 9: Understanding Work Teams

Individuals who are capable of readjusting their work skills are able to

Which stage in team development is characterized by conflict over leadership and the controls that the group places on individuals?

__________is a potential barrier to using work teams.

In a growing number of organizations, the traditional team-consisting of a manager and a team that reports directly to him or her is being replaced by more flexible__________ .

The extensive use of teams creates the potential for an organization to generate

Choose and discuss five of the nine roles that team members play.

Teams are used in about __________of all Fortune 500 companies.

For permanent teams, __________is the last stage in their development.

Teams permit entrepreneurs the ability to tap into the __________of the venture's employees.

A(n)__________is a team player who is a good listener and encourages team members to seek additional information before making decisions.

Application of Characteristics of High- Performance Work Teams Richard knew that just switching to teams was not going to necessarily increase productivity. He knew that there were some characteristics he needed to ensure that the group possessed in order for the group to be most effective. Richard knew that the group members needed the requisite technical skills, but wondered if there were any other skills he needed to ensure every group member also had. He knew the group must be willing to put aside individual goals and focus on the success of the team goals. He also knew the group would need to be characterized by dedication to the team's goals and a willingness to expend extraordinary amounts of energy in order to achieve the goals. Some individual work skills would have to be readjusted in order to benefit the team. -The willingness of the group to do what it takes to help the group succeed is known as

Application of Characteristics of High- Performance Work Teams Richard knew that just switching to teams was not going to necessarily increase productivity. He knew that there were some characteristics he needed to ensure that the group possessed in order for the group to be most effective. Richard knew that the group members needed the requisite technical skills, but wondered if there were any other skills he needed to ensure every group member also had. He knew the group must be willing to put aside individual goals and focus on the success of the team goals. He also knew the group would need to be characterized by dedication to the team's goals and a willingness to expend extraordinary amounts of energy in order to achieve the goals. Some individual work skills would have to be readjusted in order to benefit the team. -Richard knew that effective leadership could help a team through difficult situations by

__________is the stage of group development that is characterized by the resolution of conflict and the development of roles.

Discuss how does diversity impacts team functioning and performance.

A group that engages in collective work that requires joint effort and generates a positive synergy is a __________.

Problem solving teams have authority to plan and implement process improvements.

Within the__________ team, issues such as authority, decision making, leadership, and interactions are relatively simple and clear.

Application of Stages of Team Development Shannon had never been a member of a team before. Her organization had always highly valued individual effort. Consequently, the switch to teams had been difficult. Furthermore, there had been no training in team development, and right now, Shannon was not certain they were ever going to get past this current stage of continuous intragroup conflict. There was a lot of conflict over who was going to lead the team. Once everyone had thought of themselves as part of the team, not just a group of individuals, Shannon had thought things would start to get better. That first stage had been very difficult, but now the second stage seemed no better. Shannon wondered if they would ever reach a stage of cohesiveness where close relationships would start to develop. Furthermore, at this point she was not sure they would ever get to the point of actually performing the task they had been set up for, which was to work across functions to develop a new piece of surgical equipment. Since the team was to be disbanded in two years, Shannon was afraid they were going to spend their whole two years becoming a team and would never actually develop the new equipment. -The first stage the group worked through was

To encourage teamwork, behaviors such as __________should be rewarded.

Application of Characteristics of High- Performance Work Teams Richard knew that just switching to teams was not going to necessarily increase productivity. He knew that there were some characteristics he needed to ensure that the group possessed in order for the group to be most effective. Richard knew that the group members needed the requisite technical skills, but wondered if there were any other skills he needed to ensure every group member also had. He knew the group must be willing to put aside individual goals and focus on the success of the team goals. He also knew the group would need to be characterized by dedication to the team's goals and a willingness to expend extraordinary amounts of energy in order to achieve the goals. Some individual work skills would have to be readjusted in order to benefit the team. -What other type of skill is needed by the group members besides the requisite technical skills?