Exam 9: Understanding Work Teams

Application of Characteristics of High- Performance Work Teams Richard knew that just switching to teams was not going to necessarily increase productivity. He knew that there were some characteristics he needed to ensure that the group possessed in order for the group to be most effective. Richard knew that the group members needed the requisite technical skills, but wondered if there were any other skills he needed to ensure every group member also had. He knew the group must be willing to put aside individual goals and focus on the success of the team goals. He also knew the group would need to be characterized by dedication to the team's goals and a willingness to expend extraordinary amounts of energy in order to achieve the goals. Some individual work skills would have to be readjusted in order to benefit the team. -Richard knew that effective leadership could help a team through difficult situations by

Can we train individuals to be team players?

How can a manager shape team behavior? What role does selection play?

Which of the following is a correct description of the team role identified?

Which of the following is a characteristic of work teams?

Assessor- developers have strong analytical skills.

Why are teams important to the success and functioning of continuous process improvement programs?

__________is a characteristic of a high- performing team that makes the group greater than the sum of its parts (members).

The challenge of creating team players will be less demanding when

Which of the following statements is not true about diverse teams?

Application of Characteristics of High- Performance Work Teams Richard knew that just switching to teams was not going to necessarily increase productivity. He knew that there were some characteristics he needed to ensure that the group possessed in order for the group to be most effective. Richard knew that the group members needed the requisite technical skills, but wondered if there were any other skills he needed to ensure every group member also had. He knew the group must be willing to put aside individual goals and focus on the success of the team goals. He also knew the group would need to be characterized by dedication to the team's goals and a willingness to expend extraordinary amounts of energy in order to achieve the goals. Some individual work skills would have to be readjusted in order to benefit the team. -The willingness of the group to do what it takes to help the group succeed is known as

Application of Characteristics of High- Performance Work Teams Richard knew that just switching to teams was not going to necessarily increase productivity. He knew that there were some characteristics he needed to ensure that the group possessed in order for the group to be most effective. Richard knew that the group members needed the requisite technical skills, but wondered if there were any other skills he needed to ensure every group member also had. He knew the group must be willing to put aside individual goals and focus on the success of the team goals. He also knew the group would need to be characterized by dedication to the team's goals and a willingness to expend extraordinary amounts of energy in order to achieve the goals. Some individual work skills would have to be readjusted in order to benefit the team. -Which of the following is not a characteristic the group needs in order to be effective?

Teams typically outperform individuals when tasks require multiple skills, judgment, and experience.

Application of Stages of Team Development Shannon had never been a member of a team before. Her organization had always highly valued individual effort. Consequently, the switch to teams had been difficult. Furthermore, there had been no training in team development, and right now, Shannon was not certain they were ever going to get past this current stage of continuous intragroup conflict. There was a lot of conflict over who was going to lead the team. Once everyone had thought of themselves as part of the team, not just a group of individuals, Shannon had thought things would start to get better. That first stage had been very difficult, but now the second stage seemed no better. Shannon wondered if they would ever reach a stage of cohesiveness where close relationships would start to develop. Furthermore, at this point she was not sure they would ever get to the point of actually performing the task they had been set up for, which was to work across functions to develop a new piece of surgical equipment. Since the team was to be disbanded in two years, Shannon was afraid they were going to spend their whole two years becoming a team and would never actually develop the new equipment. -Which stage is Shannon afraid the group will never reach?

Which of the following statements is false?

Since teams tend to be flexible and continuously making adjustments, team members also need __________skills.

Which of the following is the one substantial barrier to using work teams?

A team player who is concerned with establishing operating procedures that turn ideas into reality and get things done is a(n)__________.

Which of the following is not a stage in group development?

Teams are automatic productivity enhancers.