Question 1

To satisfy the needs of diverse customers, TELUS uses a market structure.

Accepted Answer

A) True 
 B)False

Question 2

The way that managers design organizational structures depends on the answers to which question?

Accepted Answer

A) How to group tasks into individual jobs that are interesting and motivating for employees? 
B) Whether to pursue a more formal or flexible structure? 
C) How to allocate authority among functional areas and divisions to ensure coordination and integration? 
D) How to group jobs into departments and divisions as organizations grow? 
E) All of these questions must be answered. 
A) How to group tasks into individual jobs that are interesting and motivating for employees? 
B) Whether to pursue a more formal or flexible structure? 
C) How to allocate authority among functional areas and divisions to ensure coordination and integration? 
D) How to group jobs into departments and divisions as organizations grow? 
E) All of these questions must be answered.

Question 3

The initial process by which managers decide how to divide tasks into specific jobs is known as:

Accepted Answer

A) Job design 
B) Job enrichment 
C) Job enlargement 
D) Job reduction 
E) Job simplification 
A) Job design 
B) Job enrichment 
C) Job enlargement 
D) Job reduction 
E) Job simplification

Question 4

Decentralized authority is always the best way to achieve organizational goals effectively and efficiently.

Accepted Answer

A) True 
 B)False

Question 5

Mechanistic structures allow managers to utilize resources effectively and efficiently in a stable environment.

Accepted Answer

A) True 
 B)False

Question 6

The nature of an organization's technology is an important determinant of its overall structure.

Accepted Answer

A) True 
 B)False

Question 7

A teacher who sees the effect of his or her efforts in a well-educated and well-adjusted student enjoys high compared to a dishwasher who monotonously washes dishes as they come to the kitchen.

Accepted Answer

A) task significance 
B) task variety 
C) task identity 
D) autonomy 
E) skill variety 
A) task significance 
B) task variety 
C) task identity 
D) autonomy 
E) skill variety

Question 8

Which of the following is true of an organic organizational structure?

Accepted Answer

A) They have strict rules and procedures 
B) They have centralized authority 
C) They are hierarchical 
D) They are appropriate in dynamic environments 
E) They have vertical communication flows SHORT ANSWER.Write the word or phrase that best completes each statement or answers the question. 
A) They have strict rules and procedures 
B) They have centralized authority 
C) They are hierarchical 
D) They are appropriate in dynamic environments 
E) They have vertical communication flows SHORT ANSWER.Write the word or phrase that best completes each statement or answers the question.

Question 9

The extent to which actually doing a job provides a worker with clear and direct information about how well he or she has performed the job is known as autonomy.

Accepted Answer

A) True 
 B)False

Question 10

If the external environment of an organization is stable and if uncertainly is , then _ coordination among workers is needed to obtain resources, and managers can bring formality to the design of the organizational structure.

Accepted Answer

A) low; less; more 
B) high; less; less 
C) high; less; more 
D) low; more; more 
E) All of these choices are incorrect. 
A) low; less; more 
B) high; less; less 
C) high; less; more 
D) low; more; more 
E) All of these choices are incorrect.

Question 11

In a particular organization, departments are created according to the jobs performed in them.This best represents which type of organizational structure?

Accepted Answer

A) Functional structure 
B) Market structure 
C) Divisional structure 
D) Geographic structure 
E) Product structure 
A) Functional structure 
B) Market structure 
C) Divisional structure 
D) Geographic structure 
E) Product structure

Question 12

A differentiation strategy that focuses on increasing the value that customers perceive in an organization's goods and services succeeds best in which type of structure?

Accepted Answer

A) Hierarchical 
B) Stable 
C) Flexible 
D) Mechanistic 
E) Formal 
A) Hierarchical 
B) Stable 
C) Flexible 
D) Mechanistic 
E) Formal

Question 13

Increasing the degree of responsibility a worker has over his or her job is known as job enlargement.

Accepted Answer

A) True 
 B)False

Question 14

A strategic alliance is an agreement among two or more companies to jointly establish and share the ownership of a new business.

Accepted Answer

A) True 
 B)False

Question 15

Dual reporting relationships are a main advantage of the matrix structure.

Accepted Answer

A) True 
 B)False

Question 16

Reducing the number of tasks that each worker performs is known as:

Accepted Answer

A) Job reduction 
B) Job simplification 
C) Job design 
D) Job enrichment 
E) Job enlargement 
A) Job reduction 
B) Job simplification 
C) Job design 
D) Job enrichment 
E) Job enlargement

Question 17

Which of the following is a potential problem with decentralizing decision-making authority?

Accepted Answer

A) Possible synergies might be missed 
B) Divisions, functions, or teams may lose sight of organizational goals 
C) Organizational performance might suffer 
D) Lack of communication among functional managers might occur 
E) All of these choices are correct. 
A) Possible synergies might be missed 
B) Divisions, functions, or teams may lose sight of organizational goals 
C) Organizational performance might suffer 
D) Lack of communication among functional managers might occur 
E) All of these choices are correct.

Question 18

Managers coordinate functions and divisions by creating a hierarchy of authority.

Accepted Answer

A) True 
 B)False

Question 19

Four factors determine the appropriate design of an organizational structure overall.

Accepted Answer

A) True 
 B)False

Question 20

A cross-functional team is a group of individuals brought together from different departments to perform organizational tasks.

Accepted Answer

A) True 
 B)False

To satisfy the needs of diverse customers, TELUS uses a market structure.

The way that managers design organizational structures depends on the answers to which question?

The initial process by which managers decide how to divide tasks into specific jobs is known as:

Decentralized authority is always the best way to achieve organizational goals effectively and efficiently.

Mechanistic structures allow managers to utilize resources effectively and efficiently in a stable environment.

The nature of an organization's technology is an important determinant of its overall structure.

A teacher who sees the effect of his or her efforts in a well-educated and well-adjusted student enjoys high compared to a dishwasher who monotonously washes dishes as they come to the kitchen.

Which of the following is true of an organic organizational structure?

The extent to which actually doing a job provides a worker with clear and direct information about how well he or she has performed the job is known as autonomy.

If the external environment of an organization is stable and if uncertainly is , then _ coordination among workers is needed to obtain resources, and managers can bring formality to the design of the organizational structure.

In a particular organization, departments are created according to the jobs performed in them.This best represents which type of organizational structure?

A differentiation strategy that focuses on increasing the value that customers perceive in an organization's goods and services succeeds best in which type of structure?

Increasing the degree of responsibility a worker has over his or her job is known as job enlargement.

A strategic alliance is an agreement among two or more companies to jointly establish and share the ownership of a new business.

Dual reporting relationships are a main advantage of the matrix structure.

Reducing the number of tasks that each worker performs is known as:

Which of the following is a potential problem with decentralizing decision-making authority?

Managers coordinate functions and divisions by creating a hierarchy of authority.

Four factors determine the appropriate design of an organizational structure overall.

A cross-functional team is a group of individuals brought together from different departments to perform organizational tasks.

Managers and Managing

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Communication and Information Technology It

Managing Human Resources

Managing Motivation

Managing Leadership

Managing Teams

Managing Control and Operations

Managing Change

Filters

Exam 5: Managing Organizational Structure

To satisfy the needs of diverse customers, TELUS uses a market structure.

The way that managers design organizational structures depends on the answers to which question?

The initial process by which managers decide how to divide tasks into specific jobs is known as:

Decentralized authority is always the best way to achieve organizational goals effectively and efficiently.

Mechanistic structures allow managers to utilize resources effectively and efficiently in a stable environment.

The nature of an organization's technology is an important determinant of its overall structure.

A teacher who sees the effect of his or her efforts in a well-educated and well-adjusted student enjoys high compared to a dishwasher who monotonously washes dishes as they come to the kitchen.

Which of the following is true of an organic organizational structure?

The extent to which actually doing a job provides a worker with clear and direct information about how well he or she has performed the job is known as autonomy.

If the external environment of an organization is stable and if uncertainly is , then _ coordination among workers is needed to obtain resources, and managers can bring formality to the design of the organizational structure.

In a particular organization, departments are created according to the jobs performed in them.This best represents which type of organizational structure?

A differentiation strategy that focuses on increasing the value that customers perceive in an organization's goods and services succeeds best in which type of structure?

Increasing the degree of responsibility a worker has over his or her job is known as job enlargement.

A strategic alliance is an agreement among two or more companies to jointly establish and share the ownership of a new business.

Dual reporting relationships are a main advantage of the matrix structure.

Reducing the number of tasks that each worker performs is known as:

Which of the following is a potential problem with decentralizing decision-making authority?

Managers coordinate functions and divisions by creating a hierarchy of authority.

Four factors determine the appropriate design of an organizational structure overall.

A cross-functional team is a group of individuals brought together from different departments to perform organizational tasks.

Managers and Managing

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Communication and Information Technology It

Managing Human Resources

Managing Motivation

Managing Leadership

Managing Teams

Managing Control and Operations

Managing Change

Filters