Question 1

Which managers utilize conceptual skills the most?

Accepted Answer

A) supervisors 
B) hourly workers 
C) top managers 
D) middle managers 
E) first-line managers 
A) supervisors 
B) hourly workers 
C) top managers 
D) middle managers 
E) first-line managers C

Question 2

Which of the following help new employees learn the values, norms, and culture of the organization?

Accepted Answer

A) Material symbols 
B) Rites of passage and integration 
C) Rites of enhancement 
D) Stories and language 
E) All of these choices are correct 
A) Material symbols 
B) Rites of passage and integration 
C) Rites of enhancement 
D) Stories and language 
E) All of these choices are correct E

Question 3

An example of high efficiency and high effectiveness is when a manager produces a high quality product that customers do not want to buy.

Accepted Answer

A) True 
 B)False  False

Question 4

When managers articulate a clear vision in order to energize and enable members to understand the part they play in achieving organizational goals, it is known as:

Accepted Answer

A) planning 
B) controlling 
C) empowering 
D) organizing 
E) leading 
A) planning 
B) controlling 
C) empowering 
D) organizing 
E) leading

Question 5

A top management team is composed of all but which of the following managers?

Accepted Answer

A) CEO 
B) Heads of departments 
C) President 
D) Supervisors 
E) Vice-president(s) 
A) CEO 
B) Heads of departments 
C) President 
D) Supervisors 
E) Vice-president(s)

Question 6

Culture influences how managers perform their four main functions: planning, organizing, leading, and controlling.

Accepted Answer

A) True 
 B)False

Question 7

A top manager in a conservative organizational culture is likely to emphasize which of the following?

Accepted Answer

A) Formal top-down planning 
B) Organic, flat structure 
C) Encourage risk taking 
D) Empowerment of lower level managers 
E) Decentralized control 
A) Formal top-down planning 
B) Organic, flat structure 
C) Encourage risk taking 
D) Empowerment of lower level managers 
E) Decentralized control

Question 8

A manager who chooses inappropriate goals, but makes good use of resources to pursue these goals is said to have:

Accepted Answer

A) high efficiency | high effectiveness 
B) high efficiency | low effectiveness 
C) low efficiency | low effectiveness 
D) low efficiency | high effectiveness 
E) all of these choices are incorrect 
A) high efficiency | high effectiveness 
B) high efficiency | low effectiveness 
C) low efficiency | low effectiveness 
D) low efficiency | high effectiveness 
E) all of these choices are incorrect

Question 9

A manager who cuts the ribbon at the opening of a new corporate headquarters in Toronto is performing which role in the organization?

Accepted Answer

A) figurehead 
B) spokesperson 
C) liaison 
D) disseminator 
E) leader 
A) figurehead 
B) spokesperson 
C) liaison 
D) disseminator 
E) leader

Question 10

The outcome of organizing is the creation of a strategy.

Accepted Answer

A) True 
 B)False

Question 11

The social economy is made up of social enterprises, social ventures, and social purpose businesses.

Accepted Answer

A) True 
 B)False

Question 12

Organizations are categorized by their main purpose.

Accepted Answer

A) True 
 B)False

Question 13

Leadership depends on the use of power, influence, vision, persuasion, and communication skills.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following roles does NOT fit into the broad category of "decisional"?

Accepted Answer

A) disturbance handler 
B) resource allocator 
C) negotiator 
D) liaison 
E) entrepreneur 
A) disturbance handler 
B) resource allocator 
C) negotiator 
D) liaison 
E) entrepreneur

Question 15

Controlling involves evaluating how well the organization is achieving its goals and taking action to maintain or improve performance if standards are not being met.

Accepted Answer

A) True 
 B)False

Question 16

The most common rites that organizations use to transmit cultural norms and values to their members are rites of passage, of integration, and of enhancement.

Accepted Answer

A) True 
 B)False

Question 17

An analyst who prepares the cash forecast for the department using Microsoft Excel is exemplifying:

Accepted Answer

A) negotiating skills 
B) interpersonal skills 
C) human skills 
D) technical skills 
E) abstract skills 
A) negotiating skills 
B) interpersonal skills 
C) human skills 
D) technical skills 
E) abstract skills

Question 18

Top managers spend most of their time on:

Accepted Answer

A) Planning and Leading 
B) Planning and Organizing 
C) Organizing and Controlling 
D) Leading and Controlling 
E) Leading and Organizing 
A) Planning and Leading 
B) Planning and Organizing 
C) Organizing and Controlling 
D) Leading and Controlling 
E) Leading and Organizing

Question 19

The manager decided to produce a high quality product, which ultimately made good use of the organization's resources; however, the product did not sell well.This is an example of:

Accepted Answer

A) high efficiency | high effectiveness 
B) low efficiency | low effectiveness 
C) high efficiency | low effectiveness 
D) low efficiency | high effectiveness 
E) all of these choices are incorrect 
A) high efficiency | high effectiveness 
B) low efficiency | low effectiveness 
C) high efficiency | low effectiveness 
D) low efficiency | high effectiveness 
E) all of these choices are incorrect

Question 20

Top managers devote most of their time to planning and organizing.

Accepted Answer

A) True 
 B)False

Which managers utilize conceptual skills the most?

Which of the following help new employees learn the values, norms, and culture of the organization?

An example of high efficiency and high effectiveness is when a manager produces a high quality product that customers do not want to buy.

When managers articulate a clear vision in order to energize and enable members to understand the part they play in achieving organizational goals, it is known as:

A top management team is composed of all but which of the following managers?

Culture influences how managers perform their four main functions: planning, organizing, leading, and controlling.

A top manager in a conservative organizational culture is likely to emphasize which of the following?

A manager who chooses inappropriate goals, but makes good use of resources to pursue these goals is said to have:

A manager who cuts the ribbon at the opening of a new corporate headquarters in Toronto is performing which role in the organization?

The outcome of organizing is the creation of a strategy.

The social economy is made up of social enterprises, social ventures, and social purpose businesses.

Organizations are categorized by their main purpose.

Leadership depends on the use of power, influence, vision, persuasion, and communication skills.

Which of the following roles does NOT fit into the broad category of "decisional"?

Controlling involves evaluating how well the organization is achieving its goals and taking action to maintain or improve performance if standards are not being met.

The most common rites that organizations use to transmit cultural norms and values to their members are rites of passage, of integration, and of enhancement.

An analyst who prepares the cash forecast for the department using Microsoft Excel is exemplifying:

Top managers spend most of their time on:

The manager decided to produce a high quality product, which ultimately made good use of the organization's resources; however, the product did not sell well.This is an example of:

Top managers devote most of their time to planning and organizing.

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Communication and Information Technology It

Managing Human Resources

Managing Motivation

Managing Leadership

Managing Teams

Managing Control and Operations

Managing Change

Filters

Exam 1: Managers and Managing

Which managers utilize conceptual skills the most?

Which of the following help new employees learn the values, norms, and culture of the organization?

An example of high efficiency and high effectiveness is when a manager produces a high quality product that customers do not want to buy.

When managers articulate a clear vision in order to energize and enable members to understand the part they play in achieving organizational goals, it is known as:

A top management team is composed of all but which of the following managers?

Culture influences how managers perform their four main functions: planning, organizing, leading, and controlling.

A top manager in a conservative organizational culture is likely to emphasize which of the following?

A manager who chooses inappropriate goals, but makes good use of resources to pursue these goals is said to have:

A manager who cuts the ribbon at the opening of a new corporate headquarters in Toronto is performing which role in the organization?

The outcome of organizing is the creation of a strategy.

The social economy is made up of social enterprises, social ventures, and social purpose businesses.

Organizations are categorized by their main purpose.

Leadership depends on the use of power, influence, vision, persuasion, and communication skills.

Which of the following roles does NOT fit into the broad category of "decisional"?

Controlling involves evaluating how well the organization is achieving its goals and taking action to maintain or improve performance if standards are not being met.

The most common rites that organizations use to transmit cultural norms and values to their members are rites of passage, of integration, and of enhancement.

An analyst who prepares the cash forecast for the department using Microsoft Excel is exemplifying:

Top managers spend most of their time on:

The manager decided to produce a high quality product, which ultimately made good use of the organization's resources; however, the product did not sell well.This is an example of:

Top managers devote most of their time to planning and organizing.

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Communication and Information Technology It

Managing Human Resources

Managing Motivation

Managing Leadership

Managing Teams

Managing Control and Operations

Managing Change

Filters