Exam 6: Understanding Organizations As Customers

An international company that wants indisputable proof that its supplier maintains a high level of quality management could ask the company to:

In terms of organizational buyers, Amazon.com, Lands' End, and J.C. Penney would all be classified as:

Poor performance on a contract may result in a supplier's name being dropped from the buying organization's:

Which of the following is considered an advantage of online buying?

A disadvantage of the North American Industry Classification System (NAICS)is that:

Name four key organizational buying criteria. Give example of a type of product for which that criterion would be a very important factor in the choice of a vendor.

The decision by General Electric to purchase electric motors for its clothes dryers is the result of a(n):

As in the consumer decision process, evaluation occurs in the industrial decision process, but it is more formalized and often more sophisticated. All items purchased are examined in a formal product acceptance process. The performance of the vendor is also monitored and recorded. This evaluation is described as:

Engineers have decided to purchase the required component they need from an online e-marketplace. This is not surprising because about_________ percent of the total worldwide dollar value of all online transactions are done by organizational buyers.

Describe what sustainable procurement involves and give an example.

All of the following are characteristics of the organizational buying behaviour except:

BP drills and refines crude oil into petroleum for vehicles, which it sells through its retail gas stations. What kind of demand is there for BP's gasoline?

The office of SFX Entertainment, a talent promoter, needs a new fax machine that will print at three seconds a page instead of five seconds per page like the one it is using now and that has both local and network printing capabilities. Its purchase of a replacement fax machine would be an example of a:

Which market in Canada has approximately 50,000 businesses and ship an estimated value of $600 billion?

In the healthcare industry, a private online community, such as the Global Healthcare Exchange and GHX Canada, enables hospitals to manage and coordinate many medical product suppliers. Healthcare Exchange and GHX Canada are examples of:

If a company wanted to get rid of excess wooden pallets by attracting the greatest number of potential buyers online, it could use a(n)_________to locate the company That was willing to pay the highest amount for the used pallets.

Campus Living Centres are considered a Canadian leader in which industry?

Pratt & Whitney sells aircraft engines to Europe's Airbus Industries, which sells passenger airplanes to Japan Airlines, which flies businesspeople around the world. This is an example of:

Identify and describe the five roles an individual can play in a buying centre.

At which stage in the buying decision process would a firm ask its vendors' help in designing product specifications?