Exam 16: Managing Service Projects

A project can be defined as a set of complex interrelated tasks with different requirements regarding activity time and resources, but with a high degree of repetitiveness.

(True/False)

4.9/5

(38)

Question 21

The term calendar is used in project management to keep track of the days and hours required for completion of projects.

(True/False)

4.8/5

(31)

Question 22

Which one of the following is not considered a source of variance on the earned value chart?

(Multiple Choice)

4.9/5

(42)

Question 23

The four sequential stages of team development include all but one of the following:

(Multiple Choice)

4.7/5

(32)

Question 24

The term Late Finish refers to the latest time an activity can begin without delaying the completion of the project.

(True/False)

4.9/5

(40)

Question 25

Before calculating a Late Start time for an activity, the Late Finish time must be known.

(True/False)

5.0/5

(26)

Question 26

Which one of the following is not a critical time estimate for a Beta distribution?

(Multiple Choice)

4.8/5

(37)

Question 27

Gantt project charts are useful for all but one of the following reasons:

(Multiple Choice)

4.8/5

(45)

Question 28

It is possible to delay the start of a non-critical activity and, in the process, make a following activity critical.

(True/False)

4.9/5

(30)

Question 29

Which one of the following is not an objective of activity crashing?

(Multiple Choice)

4.8/5

(39)

Question 30

Projects are terminated for all but one of the following reasons:

(Multiple Choice)

4.9/5

(41)

Question 31

A major flaw in critical path analysis with uncertain activity times is the conservative nature of the expected project completion time.

(True/False)

4.9/5

(39)

Question 32

Estimates of project expected completion time and variance usually are not biased when based on the single critical path.

(True/False)

4.9/5

(34)

Question 33

Merge node bias occurs where the project network contains non-critical paths with small total slack times.

(True/False)

5.0/5

(40)

Question 34

Schedule variance is the difference between budgeted cost for work performed and actual cost of work performed.

(True/False)

4.9/5

(42)

Question 35

Which of the following is not true about a critical path in a project network with certain activity times?

(Multiple Choice)

4.9/5

(38)

Question 36

When crashing activities for construction projects, the contractor's minimum cost duration might not coincide with the client's target completion date.

(True/False)

4.7/5

(42)

Question 37

Monte Carlo simulation of project networks is not recommended when:

(Multiple Choice)

4.8/5

(35)

Question 38

The critical path refers to the sequence of activities that represent the longest time path through a project network.

(True/False)

4.9/5

(47)

Question 39

Implementing critical path analysis is faced with all but one of the following problems:

(Multiple Choice)

4.8/5

(36)

Question 40

Showing 21 - 40 of 40

A project can be defined as a set of complex interrelated tasks with different requirements regarding activity time and resources, but with a high degree of repetitiveness.

The term calendar is used in project management to keep track of the days and hours required for completion of projects.

Which one of the following is not considered a source of variance on the earned value chart?

The four sequential stages of team development include all but one of the following:

The term Late Finish refers to the latest time an activity can begin without delaying the completion of the project.

Before calculating a Late Start time for an activity, the Late Finish time must be known.

Which one of the following is not a critical time estimate for a Beta distribution?

Gantt project charts are useful for all but one of the following reasons:

It is possible to delay the start of a non-critical activity and, in the process, make a following activity critical.

Which one of the following is not an objective of activity crashing?

Projects are terminated for all but one of the following reasons:

A major flaw in critical path analysis with uncertain activity times is the conservative nature of the expected project completion time.

Estimates of project expected completion time and variance usually are not biased when based on the single critical path.

Merge node bias occurs where the project network contains non-critical paths with small total slack times.

Schedule variance is the difference between budgeted cost for work performed and actual cost of work performed.

Which of the following is not true about a critical path in a project network with certain activity times?

When crashing activities for construction projects, the contractor's minimum cost duration might not coincide with the client's target completion date.

Monte Carlo simulation of project networks is not recommended when:

The critical path refers to the sequence of activities that represent the longest time path through a project network.

Implementing critical path analysis is faced with all but one of the following problems:

The Service Economy

Service Strategy

The Service Encounter

Supporting Facility and Process Flows

Service Quality

Process Improvement

Service Facility Location

Service Supply Relationships

Globalization of Services

Managing Capacity and Demand

Managing Waiting Lines

Capacity Planning and Queuing Models

Forecasting Demand for Services

Managing Service Inventory

Filters