Question 1

Training hours is an example of a(n) __________ measure.

Accepted Answer

The answer of Training hours is an example of a(n)...

Question 2

Which of the following would NOT be an objective measure?

Accepted Answer

A) customer profitability 
B) employee capabilities 
C) return on investment 
D) cost per unit 
A) customer profitability 
B) employee capabilities 
C) return on investment 
D) cost per unit

Question 3

Which of the following would be a lag measure?

Accepted Answer

A) budget forecasts 
B) sales per employee 
C) plant investment 
D) employee training hours 
A) budget forecasts 
B) sales per employee 
C) plant investment 
D) employee training hours

Question 4

Which of the following would be considered a lead measure for employee capabilities?

Accepted Answer

A) employee satisfaction 
B) employee turnover 
C) employee productivity 
D) number of training hours 
A) employee satisfaction 
B) employee turnover 
C) employee productivity 
D) number of training hours

Question 5

The learning and growth perspective has three major objectives. Which of the following is an objective of the learning and growth process?

Accepted Answer

A) increase the number of new products 
B) increase customer acquisition 
C) increase motivation and alignment 
D) improve asset utilization 
A) increase the number of new products 
B) increase customer acquisition 
C) increase motivation and alignment 
D) improve asset utilization

Question 6

Delivery performance can be improved by

Accepted Answer

A) decreasing cycle time. 
B) increasing cycle time. 
C) decreasing velocity. 
D) increasing turnover. 
A) decreasing cycle time. 
B) increasing cycle time. 
C) decreasing velocity. 
D) increasing turnover.

Question 7

The customer perspective defines the customer and market segments in which the business unit will compete.

Accepted Answer

A) True 
 B)False

Question 8

Activity-based responsibility and strategic-based responsibility incorporate some of the same elements. However, strategic-based responsibility adds some new elements to the common dimensions. What are the elements in common and what new elements are included?

Accepted Answer

Activity-based responsibility and strate

Question 9

Dissatisfied customers are an example of a __________ measure.

Accepted Answer

The answer of Dissatisfied customers are an example of a...

Question 10

Homegrown, Inc., manufactures a product that experiences the following activities: $\begin{array}{ll}
\text { Processing (three departments) } & 60 \text { hours } \
\text { Moving (four moves) } & 15 \text { hours } \
\text { Waiting time } & 45 \text { hours } \
\text { Storage time (before delivery) } & 120 \text { hours }
\end{array}$ The MCE for the product is

Accepted Answer

A) 0.33. 
B) 0.25. 
C) 0.27. 
D) 0.18. 
A) 0.33. 
B) 0.25. 
C) 0.27. 
D) 0.18.

Question 11

Compensation should be based on performance and paid based on percentage of objective achieved.

Accepted Answer

A) True 
 B)False

Question 12

For a firm to have balanced measures, the measures selected must be balanced between

Accepted Answer

A) lag and lead measures. 
B) objective and subjective measures. 
C) financial and nonfinancial measures. 
D) all of the above. 
A) lag and lead measures. 
B) objective and subjective measures. 
C) financial and nonfinancial measures. 
D) all of the above.

Question 13

The most common form of strategic-based responsibility accounting system is the worksheet.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following might be a measure of employee motivation, empowerment, and alignment?

Accepted Answer

A) process efficiency 
B) suggestions per employee 
C) customer satisfaction 
D) units product cost 
A) process efficiency 
B) suggestions per employee 
C) customer satisfaction 
D) units product cost

Question 15

Outcome measures that are expressed in monetary terms are called __________ measures.

Accepted Answer

The answer of Outcome measures that are expressed in monetary...

Question 16

Stretch targets are

Accepted Answer

A) aimed at stretching the firm's resources. 
B) aimed at static standards. 
C) aimed at transforming the organization within three to five years if achieved. 
D) aimed at transforming the organization immediately. 
A) aimed at stretching the firm's resources. 
B) aimed at static standards. 
C) aimed at transforming the organization within three to five years if achieved. 
D) aimed at transforming the organization immediately.

Question 17

The perspective that defines the capabilities needed by the organization to create long-term improvement is the

Accepted Answer

A) financial perspective. 
B) customer perspective. 
C) process perspective. 
D) learning and growth perspective. 
A) financial perspective. 
B) customer perspective. 
C) process perspective. 
D) learning and growth perspective.

Question 18

Cycle time is

Accepted Answer

A) the time it takes to collect the account after the sale. 
B) the time it takes to turn inventory over. 
C) the time it takes to deliver the product after it is sold. 
D) the time it takes to produce one unit of product. 
A) the time it takes to collect the account after the sale. 
B) the time it takes to turn inventory over. 
C) the time it takes to deliver the product after it is sold. 
D) the time it takes to produce one unit of product.

Question 19

Activity-based responsibility accounting adds which of the following to the financial-based responsibility accounting perspective?

Accepted Answer

A) consumer perspective 
B) functional perspective 
C) process perspective 
D) learning perspective 
A) consumer perspective 
B) functional perspective 
C) process perspective 
D) learning perspective

Question 20

The outcome measures that can be readily quantified and verified are called:

Accepted Answer

A) External measures 
B) Objective measures 
C) Financial measures 
D) Lag measures 
A) External measures 
B) Objective measures 
C) Financial measures 
D) Lag measures

Training hours is an example of a(n) __________ measure.

Which of the following would NOT be an objective measure?

Which of the following would be a lag measure?

Which of the following would be considered a lead measure for employee capabilities?

The learning and growth perspective has three major objectives. Which of the following is an objective of the learning and growth process?

Delivery performance can be improved by

The customer perspective defines the customer and market segments in which the business unit will compete.

Activity-based responsibility and strategic-based responsibility incorporate some of the same elements. However, strategic-based responsibility adds some new elements to the common dimensions. What are the elements in common and what new elements are included?

Dissatisfied customers are an example of a __________ measure.

Homegrown, Inc., manufactures a product that experiences the following activities: Processing (three departments) 60 hours Moving (four moves) 15 hours Waiting time 45 hours Storage time (before delivery) 120 hours The MCE for the product is

Compensation should be based on performance and paid based on percentage of objective achieved.

For a firm to have balanced measures, the measures selected must be balanced between

The most common form of strategic-based responsibility accounting system is the worksheet.

Which of the following might be a measure of employee motivation, empowerment, and alignment?

Outcome measures that are expressed in monetary terms are called __________ measures.

Stretch targets are

The perspective that defines the capabilities needed by the organization to create long-term improvement is the

Cycle time is

Activity-based responsibility accounting adds which of the following to the financial-based responsibility accounting perspective?

The outcome measures that can be readily quantified and verified are called:

Introduction to Cost Management

Basic Cost Management Concepts

Cost Behavior

Activity-Based Costing

Product and Service Costing: Job-Order System

Process Costing

Allocating Costs of Support Departments and Joint Products

Budgeting for Planning and Control

Standard Costing: a Functional-Based Control Approach

Decentralization: Responsibility Accounting, Performance

Strategic Cost Management

Activity-Based Management

Quality and Environmental Cost Management

Lean Accounting and Productivity Measurement

Cost-Volume-Profit Analysis

Activity Resource Usage Model and Tactical Decision Making

Pricing and Profitability Analysis

Capital Investment

Inventory Management: Economic Order Quantity, Jit, and the Theory of Constraints

Filters

Exam 13: The Balanced Scorecard: Strategic-Based Control

Training hours is an example of a(n) __________ measure.

Which of the following would NOT be an objective measure?

Which of the following would be a lag measure?

Which of the following would be considered a lead measure for employee capabilities?

The learning and growth perspective has three major objectives. Which of the following is an objective of the learning and growth process?

Delivery performance can be improved by

The customer perspective defines the customer and market segments in which the business unit will compete.

Activity-based responsibility and strategic-based responsibility incorporate some of the same elements. However, strategic-based responsibility adds some new elements to the common dimensions. What are the elements in common and what new elements are included?

Dissatisfied customers are an example of a __________ measure.

Homegrown, Inc., manufactures a product that experiences the following activities: Processing (three departments) 60 hours Moving (four moves) 15 hours Waiting time 45 hours Storage time (before delivery) 120 hours The MCE for the product is

Compensation should be based on performance and paid based on percentage of objective achieved.

For a firm to have balanced measures, the measures selected must be balanced between

The most common form of strategic-based responsibility accounting system is the worksheet.

Which of the following might be a measure of employee motivation, empowerment, and alignment?

Outcome measures that are expressed in monetary terms are called __________ measures.

Stretch targets are

The perspective that defines the capabilities needed by the organization to create long-term improvement is the

Cycle time is

Activity-based responsibility accounting adds which of the following to the financial-based responsibility accounting perspective?

The outcome measures that can be readily quantified and verified are called:

Introduction to Cost Management

Basic Cost Management Concepts

Cost Behavior

Activity-Based Costing

Product and Service Costing: Job-Order System

Process Costing

Allocating Costs of Support Departments and Joint Products

Budgeting for Planning and Control

Standard Costing: a Functional-Based Control Approach

Decentralization: Responsibility Accounting, Performance

Strategic Cost Management

Activity-Based Management

Quality and Environmental Cost Management

Lean Accounting and Productivity Measurement

Cost-Volume-Profit Analysis

Activity Resource Usage Model and Tactical Decision Making

Pricing and Profitability Analysis

Capital Investment

Inventory Management: Economic Order Quantity, Jit, and the Theory of Constraints

Filters