Question 1

Which of the following would be an external measure?

Accepted Answer

A) return on investments 
B) employee satisfaction 
C) process efficiency 
D) all of the above 
A) return on investments 
B) employee satisfaction 
C) process efficiency 
D) all of the above

Question 2

A testable strategy is a set of linked objectives aimed at an overall goal.

Accepted Answer

A) True 
 B)False

Question 3

Strategic information availability include processes with real-time feedback.

Accepted Answer

A) True 
 B)False

Question 4

Which feature is related solely to strategic-based responsibility and not to activity-based responsibility?

Accepted Answer

A) financial perspective 
B) process perspective 
C) team accountability 
D) customer perspective 
A) financial perspective 
B) process perspective 
C) team accountability 
D) customer perspective

Question 5

Incentives must be structured and resources allocated to support the strategy chosen.

Accepted Answer

A) True 
 B)False

Question 6

The strategy map connects the balanced scorecard strategy with an organization's administration.

Accepted Answer

A) True 
 B)False

Question 7

The critical performance measures of the Balanced Scorecard have some special properties. Which of the following is NOT one of those properties?

Accepted Answer

A) scorecard measures are linked by cause-and-effect relationships 
B) performance measures are derived from strategy 
C) benchmarking plays a critical role 
D) performance measures should be balanced between outcome and lead measures 
A) scorecard measures are linked by cause-and-effect relationships 
B) performance measures are derived from strategy 
C) benchmarking plays a critical role 
D) performance measures should be balanced between outcome and lead measures

Question 8

Which of the following is true of a Balanced Scorecard?

Accepted Answer

A) It fails to connect with an organization's overall mission and strategy. 
B) It is the most common form of an activity-based responsibility accounting system. 
C) It does not work for firms operating in dynamic environments. 
D) It is a strategic-based performance management system that identifies objectives and measures for four different perspectives. 
A) It fails to connect with an organization's overall mission and strategy. 
B) It is the most common form of an activity-based responsibility accounting system. 
C) It does not work for firms operating in dynamic environments. 
D) It is a strategic-based performance management system that identifies objectives and measures for four different perspectives.

Question 9

Capable, Inc., manufactures a product that goes through the following activities: $\begin{array}{ll}
\text { Processing (three departments) } & 21 \text { hours } \
\text { Moving (four moves) } & 6 \text { hours } \
\text { Waiting time } & 10 \text { hours } \
\text { Storage time (before delivery) } & 19 \text { hours }
\end{array}$ What is the manufacturing cycle efficiency (MCE) of the product? (Round answer to two decimal places.)

Accepted Answer

A) 0.42 
B) 0.38 
C) 0.21 
D) 0.41 
A) 0.42 
B) 0.38 
C) 0.21 
D) 0.41

Question 10

Strategic-based performance measures are balanced measures. Give examples of four types of balanced measures.

Accepted Answer

There are lead and lag measures. Lead me

Question 11

In order for the balanced scorecard to succeed, the entire organization must be behind it.

Accepted Answer

A) True 
 B)False

Question 12

The most common strategic-based performance management system is

Accepted Answer

A) variance analysis with standard costs as benchmarks. 
B) the balanced scorecard. 
C) financial budgets. 
D) all of the above. 
A) variance analysis with standard costs as benchmarks. 
B) the balanced scorecard. 
C) financial budgets. 
D) all of the above.

Question 13

Performance measures are derived from a company's vision, strategy, and objectives.

Accepted Answer

A) True 
 B)False

Question 14

An operational measure of quality is

Accepted Answer

A) defects per unit. 
B) number of defective units. 
C) pounds of scrap. 
D) all of the above. 
A) defects per unit. 
B) number of defective units. 
C) pounds of scrap. 
D) all of the above.

Which of the following would be an external measure?

A testable strategy is a set of linked objectives aimed at an overall goal.

Strategic information availability include processes with real-time feedback.

Which feature is related solely to strategic-based responsibility and not to activity-based responsibility?

Incentives must be structured and resources allocated to support the strategy chosen.

The strategy map connects the balanced scorecard strategy with an organization's administration.

The critical performance measures of the Balanced Scorecard have some special properties. Which of the following is NOT one of those properties?

Which of the following is true of a Balanced Scorecard?

Strategic-based performance measures are balanced measures. Give examples of four types of balanced measures.

In order for the balanced scorecard to succeed, the entire organization must be behind it.

The most common strategic-based performance management system is

Performance measures are derived from a company's vision, strategy, and objectives.

An operational measure of quality is

Introduction to Cost Management

Basic Cost Management Concepts

Cost Behavior

Activity-Based Costing

Product and Service Costing: Job-Order System

Process Costing

Allocating Costs of Support Departments and Joint Products

Budgeting for Planning and Control

Standard Costing: a Functional-Based Control Approach

Decentralization: Responsibility Accounting, Performance

Strategic Cost Management

Activity-Based Management

Quality and Environmental Cost Management

Lean Accounting and Productivity Measurement

Cost-Volume-Profit Analysis

Activity Resource Usage Model and Tactical Decision Making

Pricing and Profitability Analysis

Capital Investment

Inventory Management: Economic Order Quantity, Jit, and the Theory of Constraints

Filters

Exam 13: The Balanced Scorecard: Strategic-Based Control

Which of the following would be an external measure?

A testable strategy is a set of linked objectives aimed at an overall goal.

Strategic information availability include processes with real-time feedback.

Which feature is related solely to strategic-based responsibility and not to activity-based responsibility?

Incentives must be structured and resources allocated to support the strategy chosen.

The strategy map connects the balanced scorecard strategy with an organization's administration.

The critical performance measures of the Balanced Scorecard have some special properties. Which of the following is NOT one of those properties?

Which of the following is true of a Balanced Scorecard?

Strategic-based performance measures are balanced measures. Give examples of four types of balanced measures.

In order for the balanced scorecard to succeed, the entire organization must be behind it.

The most common strategic-based performance management system is

Performance measures are derived from a company's vision, strategy, and objectives.

An operational measure of quality is

Introduction to Cost Management

Basic Cost Management Concepts

Cost Behavior

Activity-Based Costing

Product and Service Costing: Job-Order System

Process Costing

Allocating Costs of Support Departments and Joint Products

Budgeting for Planning and Control

Standard Costing: a Functional-Based Control Approach

Decentralization: Responsibility Accounting, Performance

Strategic Cost Management

Activity-Based Management

Quality and Environmental Cost Management

Lean Accounting and Productivity Measurement

Cost-Volume-Profit Analysis

Activity Resource Usage Model and Tactical Decision Making

Pricing and Profitability Analysis

Capital Investment

Inventory Management: Economic Order Quantity, Jit, and the Theory of Constraints

Filters