Question 1

Articulation of the balanced scorecard should not be made to individuals within the organization.

Accepted Answer

A) True 
 B)False

Question 2

Choosing general goals, customer segment, and nature of a business are all concern of strategy __________ .

Accepted Answer

The answer of Choosing general goals, customer segment, and nature...

Question 3

Which of the following would be a nonfinancial measure?

Accepted Answer

A) customer profitability 
B) dissatisfied customers 
C) return on investment 
D) cost per unit 
A) customer profitability 
B) dissatisfied customers 
C) return on investment 
D) cost per unit

Question 4

To link measures to a strategy, they must be derived from management and be balanced.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following would be a lead measure?

Accepted Answer

A) customer profitability 
B) cost per employee 
C) return on investment 
D) employee training hours 
A) customer profitability 
B) cost per employee 
C) return on investment 
D) employee training hours

Question 6

The balanced scorecard is a strategic-based performance management system that identifies four perspectives.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following would not be an outcome measure?

Accepted Answer

A) net income 
B) market share 
C) return on investment 
D) training hours 
A) net income 
B) market share 
C) return on investment 
D) training hours

Question 8

Which of the following statements comparing activity-based performance and strategic-based performance evaluation is NOT true?

Accepted Answer

A) Strategic-based performance evaluation expands the set of metrics. 
B) Only strategic-based performance evaluation leads to cost reductions. 
C) Only strategic-based performance standards set stretch targets for all four perspectives. 
D) Both systems encourage quality improvements. 
A) Strategic-based performance evaluation expands the set of metrics. 
B) Only strategic-based performance evaluation leads to cost reductions. 
C) Only strategic-based performance standards set stretch targets for all four perspectives. 
D) Both systems encourage quality improvements.

Question 9

From the customer perspective, which of the following might be an appropriate measure for improving product quality?

Accepted Answer

A) customer profitability 
B) cost per customer 
C) percentage of returns 
D) number of patents pending 
A) customer profitability 
B) cost per customer 
C) percentage of returns 
D) number of patents pending

Question 10

Which of the following is a perspective of strategic-based responsibility accounting but is NOT a perspective of activity-based responsibility accounting?

Accepted Answer

A) financial perspective 
B) process perspective 
C) customer perspective 
D) all of the above 
A) financial perspective 
B) process perspective 
C) customer perspective 
D) all of the above

Question 11

The targets aimed at transforming the organization within a period of 3 to 5 years are called __________ targets.

Accepted Answer

The answer of The targets aimed at transforming the organization...

Question 12

A major difference between activity-based responsibility accounting and strategic-based responsibility accounting is

Accepted Answer

A) only strategic-based responsibility accounting is linked to strategy. 
B) only strategic-based responsibility accounting is focused on systemwide efficiency. 
C) only strategic-based responsibility accounting includes the process perspective. 
D) only strategic-based responsibility accounting reinforces team accountability. 
A) only strategic-based responsibility accounting is linked to strategy. 
B) only strategic-based responsibility accounting is focused on systemwide efficiency. 
C) only strategic-based responsibility accounting includes the process perspective. 
D) only strategic-based responsibility accounting reinforces team accountability.

Question 13

A strategic-based responsibility accounting system transforms the strategy of a company into operational objectives and measures.

Accepted Answer

A) True 
 B)False

Question 14

The outcome measures that relate to customers are called:

Accepted Answer

A) External measures 
B) Objective measures 
C) Financial measures 
D) Lag measures 
A) External measures 
B) Objective measures 
C) Financial measures 
D) Lag measures

Question 15

At the beginning of 2018, Haroldson Company installed a JIT purchasing and manufacturing system. The following information has been gathered about one of the company's products. $$\begin{array} { l l } 
\text { Theoretical annual capacity } & 9,000 \
\text { Actual production } & 3,600 \
\text { Production hours avail able } & 3,000 \
\text { Actual cost per unit } & \$ 33
\end{array}$$ What is the ideal conversion cost per unit?

Accepted Answer

A) $39.60 per unit. 
B) $16.50 per unit. 
C) $99 per unit 
D) $11 per unit. 
A) $39.60 per unit. 
B) $16.50 per unit. 
C) $99 per unit 
D) $11 per unit.

Question 16

Which of the following would be a subjective measure?

Accepted Answer

A) employee capabilities 
B) market share 
C) return on investment 
D) cost per unit 
A) employee capabilities 
B) market share 
C) return on investment 
D) cost per unit

Question 17

In a strategic-based responsibility accounting system, stretch targets are established for individual performance measures.

Accepted Answer

A) True 
 B)False

Question 18

For strategic alignment, incentive compensation should be based on __________ performance, compared to target values.

Accepted Answer

The answer of For strategic alignment, incentive compensation should be...

Question 19

Double-loop feedback occurs when managers get information about the effectiveness and the validity of the strategy.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following statements is true regarding lag measures?

Accepted Answer

A) lag measures are measures that relate to customers 
B) lag measures are factors that drive future performance 
C) lag measures are performance drivers 
D) lag measures include measures such as customer profitability 
A) lag measures are measures that relate to customers 
B) lag measures are factors that drive future performance 
C) lag measures are performance drivers 
D) lag measures include measures such as customer profitability

Articulation of the balanced scorecard should not be made to individuals within the organization.

Choosing general goals, customer segment, and nature of a business are all concern of strategy __________ .

Which of the following would be a nonfinancial measure?

To link measures to a strategy, they must be derived from management and be balanced.

Which of the following would be a lead measure?

The balanced scorecard is a strategic-based performance management system that identifies four perspectives.

Which of the following would not be an outcome measure?

Which of the following statements comparing activity-based performance and strategic-based performance evaluation is NOT true?

From the customer perspective, which of the following might be an appropriate measure for improving product quality?

Which of the following is a perspective of strategic-based responsibility accounting but is NOT a perspective of activity-based responsibility accounting?

The targets aimed at transforming the organization within a period of 3 to 5 years are called __________ targets.

A major difference between activity-based responsibility accounting and strategic-based responsibility accounting is

A strategic-based responsibility accounting system transforms the strategy of a company into operational objectives and measures.

The outcome measures that relate to customers are called:

Which of the following would be a subjective measure?

In a strategic-based responsibility accounting system, stretch targets are established for individual performance measures.

For strategic alignment, incentive compensation should be based on __________ performance, compared to target values.

Double-loop feedback occurs when managers get information about the effectiveness and the validity of the strategy.

Which of the following statements is true regarding lag measures?

Introduction to Cost Management

Basic Cost Management Concepts

Cost Behavior

Activity-Based Costing

Product and Service Costing: Job-Order System

Process Costing

Allocating Costs of Support Departments and Joint Products

Budgeting for Planning and Control

Standard Costing: a Functional-Based Control Approach

Decentralization: Responsibility Accounting, Performance

Strategic Cost Management

Activity-Based Management

Quality and Environmental Cost Management

Lean Accounting and Productivity Measurement

Cost-Volume-Profit Analysis

Activity Resource Usage Model and Tactical Decision Making

Pricing and Profitability Analysis

Capital Investment

Inventory Management: Economic Order Quantity, Jit, and the Theory of Constraints

Filters

Exam 13: The Balanced Scorecard: Strategic-Based Control

Articulation of the balanced scorecard should not be made to individuals within the organization.

Choosing general goals, customer segment, and nature of a business are all concern of strategy __________ .

Which of the following would be a nonfinancial measure?

To link measures to a strategy, they must be derived from management and be balanced.

Which of the following would be a lead measure?

The balanced scorecard is a strategic-based performance management system that identifies four perspectives.

Which of the following would not be an outcome measure?

Which of the following statements comparing activity-based performance and strategic-based performance evaluation is NOT true?

From the customer perspective, which of the following might be an appropriate measure for improving product quality?

Which of the following is a perspective of strategic-based responsibility accounting but is NOT a perspective of activity-based responsibility accounting?

The targets aimed at transforming the organization within a period of 3 to 5 years are called __________ targets.

A major difference between activity-based responsibility accounting and strategic-based responsibility accounting is

A strategic-based responsibility accounting system transforms the strategy of a company into operational objectives and measures.

The outcome measures that relate to customers are called:

Which of the following would be a subjective measure?

In a strategic-based responsibility accounting system, stretch targets are established for individual performance measures.

For strategic alignment, incentive compensation should be based on __________ performance, compared to target values.

Double-loop feedback occurs when managers get information about the effectiveness and the validity of the strategy.

Which of the following statements is true regarding lag measures?

Introduction to Cost Management

Basic Cost Management Concepts

Cost Behavior

Activity-Based Costing

Product and Service Costing: Job-Order System

Process Costing

Allocating Costs of Support Departments and Joint Products

Budgeting for Planning and Control

Standard Costing: a Functional-Based Control Approach

Decentralization: Responsibility Accounting, Performance

Strategic Cost Management

Activity-Based Management

Quality and Environmental Cost Management

Lean Accounting and Productivity Measurement

Cost-Volume-Profit Analysis

Activity Resource Usage Model and Tactical Decision Making

Pricing and Profitability Analysis

Capital Investment

Inventory Management: Economic Order Quantity, Jit, and the Theory of Constraints

Filters