Exam 19: Workforce Engagement and Collective Action
Exam 1: Leading,Managing,and Following26 Questions
Exam 2: Safe Care The Core of Leading and Managing25 Questions
Exam 3: Developing the Role of Leader25 Questions
Exam 4: Developing the Role of Manager24 Questions
Exam 5: Legal and Ethical Issues25 Questions
Exam 6: Making Decisions and Solving Problems25 Questions
Exam 7: Healthcare Organizations26 Questions
Exam 8: Understanding and Designing Organizational Structures25 Questions
Exam 9: Cultural Diversity in Health Care26 Questions
Exam 10: Power,Politics,and Influence26 Questions
Exam 11: Caring, Communicating, and Managing with Technology26 Questions
Exam 12: Managing Costs and Budgets26 Questions
Exam 13: Care Delivery Strategies26 Questions
Exam 14: Staffing and Scheduling24 Questions
Exam 15: Selecting, Developing, and Evaluating Staff25 Questions
Exam 16: Strategic Planning, Goal-Setting, and Marketing25 Questions
Exam 17: Leading Change26 Questions
Exam 18: Building Teams Through Communication and Partnerships26 Questions
Exam 19: Workforce Engagement and Collective Action26 Questions
Exam 20: Managing Quality and Risk25 Questions
Exam 21: Translating Research into Practice26 Questions
Exam 22: Consumer Relationships26 Questions
Exam 23: Conflict The Cutting Edge of Change25 Questions
Exam 24: Managing Personal/Personnel Problems25 Questions
Exam 25: Workplace Violence and Incivility26 Questions
Exam 26: Delegation An Art of Professional Nursing Practice26 Questions
Exam 27: Role Transition25 Questions
Exam 28: Self-Management Stress and Time25 Questions
Exam 29: Managing Your Career26 Questions
Exam 30: Thriving for the Future25 Questions
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The Emergency Department nurses' decision to organize for the purpose of collective bargaining is being driven by a desire to:
Free
(Multiple Choice)
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Correct Answer:
C
The Emergency Department staff decides to use a collective bargaining model for negotiation rather than a traditional trade union model.A traditional trade union model is characterized by:
Free
(Multiple Choice)
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Correct Answer:
A
You are hired as a new manager.When the offer of employment is made,you agree to at-will employment.Later,you become very concerned about the policies and practices of your organization and their impact on patient care.You speak with your supervisor several times about your concerns,but no action is taken.In considering your next steps,you:
Free
(Multiple Choice)
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Correct Answer:
A
As a new nurse manager who has "inherited" a unit with high nurse turnover and complaints of patient dissatisfaction,your first course of action would be to:
(Multiple Choice)
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While making rounds,a night supervisor finds a unit with a low census and too many staff members.The night supervisor is performing as a statutory supervisor when he or she:
(Multiple Choice)
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The Emergency Department staff members are concerned that working long hours without rest puts patient safety at risk.One staff member decides that she will risk her job and become a whistleblower.Whistle-blowing is an appropriate recourse when management:
(Multiple Choice)
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Senior executives at Hospital A determine that the hospital will engage in a strategic planning process after changes in healthcare funding and concerns expressed in the community about care that is being delivered at the hospital.The senior executives decide on a participatory process in which staff are widely consulted regarding input about the organization and the external environment and are actively invited to be part of decisions related to the mission statement,goals,and objectives.For true shared governance to be seen as part of this approach:
(Multiple Choice)
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A Magnet hospital surveys the staff about job satisfaction.This type of environment,in which nurses have authority and autonomy,is linked with:
(Multiple Choice)
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Nurses on the dialysis unit notice that changes in labeling of fluids have meant several alarming near misses in terms of wrong administration of fluids.They take this concern to the unit manager.As an advocate of nurse autonomy,the most appropriate response in this situation would be to:
(Multiple Choice)
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In an inner-city area,a group of nurses meet and develop a plan to negotiate with local businesses to support a breakfast program for young elementary schoolchildren.This is an example of:
(Multiple Choice)
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Nurses in an Emergency Department,in an inner-city neighborhood characterized by high levels of violence,are concerned with low levels of security presence in their department.Security levels have recently been decreased and the nurses question why this has occurred.An appropriate action would be to:
(Multiple Choice)
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Awareness and use of power have been challenging for nurses in general because of:
(Multiple Choice)
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On Unit 62,the nurses and the unit manager have been involved in shared decision making related to the model of nursing care delivery that the unit will adopt.All individuals have participated and been involved in decision making and implementation of changes.When issues arise during implementation,it is expected that:
(Multiple Choice)
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The chief nursing officer utilizes the hospital's workplace advocacy to help the overwhelmed Emergency Department staff.Workplace Advocacy is designed to assist nurses by:
(Multiple Choice)
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Martin,the unit manager,receives complaints from community agencies that patients who have been discharged from his unit seem to lack understanding about their disorder and immediate strategies for managing elements of their care.Martin checks the patient teaching sheets and notes that the sheets are initialed by staff.He calls the agencies and indicates that teaching has been done.Martin's follow-up to complaints from the community is:
(Multiple Choice)
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The staff members in a local Emergency Department are experiencing stress and burnout as the result of excessive overtime.The staff decides to unionize to negotiate for better working conditions.The increase in unionization within health care may be attributed to the:
(Multiple Choice)
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Sarah determines,in partnership with her patient,that current medications are not enabling her patient,a married account executive with fibromyalgia,to continue with her employment and family responsibilities.After searching for additional information on fibromyalgia,Sarah finds nonpharmacologic interventions that are supported through credible evidence.Sarah suggests that the patient,her physician,and she meet to discuss the medications and possible options and a plan of care for the patient's discharge.This action exemplifies which of the four historical concepts identified by Lewis and Batey?
(Multiple Choice)
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In accomplishing the goal of breakfast for children in elementary school,Leanne is particularly effective in approaching businesses with the needs that the group has determined and articulating the ways that the group has found for businesses to participate.Leanne is exemplifying:
(Multiple Choice)
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In looking at an organizational chart for her institution,Jennifer notes that nursing is led at the senior level by a non-nurse executive.Jennifer expresses concern that this is a reflection of how nursing is viewed within the organization.Jennifer's comments reflect:
(Multiple Choice)
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