Exam 1: An Overview of Organizational Behavior

Performance evaluation, reward systems, and motivation all apply to _.

The role of involves speaking to external constituencies on behalf of the organization.

A person's is an indicator of his or her efficiency and is measured in terms of the products or services created per unit of output.

Top managers need stronger conceptual and diagnostic skills more than technical and interpersonal skills.

Which of the following managerial roles might include reading trade magazines to learn more about competitors?

By designing jobs and establishing patterns of authority, the manager is performing the function.

Which perspective of management would most likely refute the notion that one style of leadership would enhance employee satisfaction and job performance under any condition?

The central processes of interest in organizational behavior can be grouped into which of the following basic categories?

The controlling function includes designing jobs, grouping jobs into manageable units, and establishing patterns of authority among jobs and groups of jobs.

A systems perspective keeps managers focused on internal processes and prevents them from being distracted by the environment.

is the process of motivating employees of an organization to work together toward the organization's goals.

The notion that the relation between workers' skill levels and their performance levels depends on their degree of loyalty illustrates a situational perspective.

Interpersonal roles of a manager include all of the following except

Leading is the process of

Evaluating performance, implementing reward systems, and verifying inventory levels are all examples of

In organizations, most situations and outcomes are contingent; the precise relationship between any two variables is likely to be situational, dependent on other variables.

The serves as a representative of the organization in reaching agreements with other organizations, such as labor unions.

A is an interrelated set of elements functioning as a whole.

attempts to explain how people select, interpret, and change various situations.

Organizational behavior is the study of human behavior in organizational settings, the interface between human behavior and the organization, and the organizational itself.