Exam 16: Foundations of Organization Structure

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Fayol's classic principles included departmentalization, unity of command, and unity of direction.

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The perspective that authority originates in the individual who can choose whether or not to follow a directive from above is called the theory of authority.

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The structure of an organization can be analyzed by examining its ; in other words, its shape.

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is the transfer to others of authority to make decisions and use organizational resources.

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Division of labor is the separation of work into different jobs to be done by different people.

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is the number of people reporting to a manager.

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Which of the following is not a potential disadvantage of division of labor?

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Process departmentalization encourages increased specialization and expertise among employees.

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Max Weber considered bureaucracy to be an inefficient form of administration.

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is a common way managers provide decision-making involvement for employees at many different levels in the organization while maintaining control and predictability.

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The size and shape of the organization is also called its

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As part of an organization's culture, can contribute significantly to the long-term success of an organization.

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in organizations can be assessed by looking at the proportion of jobs that are governed by rules and procedures and the extent to which those rules permit variation.

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Likert presented an approach to organization design that he called the human organization.

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Which of the following is a disadvantage of customer-based departmentalization?

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Likert described four systems of organizing, which he called .

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The system of reporting relationships in the organization, from the first level up through the president or CEO is known as

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When individuals or groups throughout the hierarchy participate in decision making, authority is

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Explicit rules are set down in job descriptions, policy and procedure manuals, and office memos.

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Departmentalization by product or service is often referred to as departmentalization by market.

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