Exam 11: Group Decision Making, Problem Solving and Conflict
Exam 1: Human Communication67 Questions
Exam 2: Understanding Yourself54 Questions
Exam 3: Adapting to Canadas Changing Faces60 Questions
Exam 4: Listening, Critical Thinking and Reflective Practice72 Questions
Exam 5: Verbal Communication51 Questions
Exam 6: Nonverbal Communication62 Questions
Exam 7: Understanding Interpersonal Relationships56 Questions
Exam 8: Exploring Emotional Intelligence27 Questions
Exam 9: Professional Relationships66 Questions
Exam 10: Working in Groups88 Questions
Exam 11: Group Decision Making, Problem Solving and Conflict104 Questions
Exam 12: Communicating in a Digital World51 Questions
Exam 13: Creating Captivating Presentations125 Questions
Exam 14: Language and Delivery89 Questions
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Agendas are only needed for and useful in formal or business meetings.
(True/False)
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Which ethical responsibility functions when group members consider the interests of those affected by their decisions?
(Multiple Choice)
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All group members should take notes during a brainstorming session.
(True/False)
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When managers are more concerned with their own personal goals rather than meeting the needs of their staff, which conflict style are they using?
(Multiple Choice)
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A meeting agenda is a road map for a discussion that helps a group focus on its tasks and goal as well as a way of identifying what members should expect and tell them how to prepare for the meeting.
(True/False)
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Which decision making style is illustrated in the following comment? "Let's do it now and worry about what happens later."
(Multiple Choice)
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The Decreased Options Technique (DOT) strategy works well in virtual groups.
(True/False)
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The compromise conflict style is characterized by a high concern for others and a low concern for yourself.
(True/False)
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Consensus works best when group members trust one another and expect honesty, directness, and candor.
(True/False)
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Group members from high-power distance cultures value recognition by a group's leader.
(True/False)
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Decision making refers to passing of judgment on an issue and the act of reaching a conclusion or making up your mind.
(True/False)
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Which of the following is not an effective guideline for successful brainstorming?
(Multiple Choice)
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The key to becoming a well-informed group lies in the ability of members to
(Multiple Choice)
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The Decreased Options Technique (DOT) works best when a group must sort through a multitude of ideas and options.
(True/False)
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"Are community colleges a better place to begin higher education than a prestigious university?" is a question of value.
(True/False)
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Brainstorming works best in a crisis or when the group knows what went wrong and how to fix it.
(True/False)
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A group member who makes impulsive and quick decisions on the spur of the moment probably uses an intuitive decision making style.
(True/False)
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Which symptom of groupthink is expressed when a group member says "Of course, we're right. We have a perfect safety record, have done this many times, and nothing's gone wrong."?
(Multiple Choice)
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The correct order of steps in the Decreased Options Technique (DOT) is to generate individual ideas, prioritize ideas, sort ideas, and post ideas for all to see.
(True/False)
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