Exam 11: Group Decision Making, Problem Solving and Conflict

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The Decreasing Options Technique (DOT)

(Multiple Choice)
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Agendas are only needed for and useful in formal or business meetings.

(True/False)
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Which ethical responsibility functions when group members consider the interests of those affected by their decisions?

(Multiple Choice)
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All group members should take notes during a brainstorming session.

(True/False)
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When managers are more concerned with their own personal goals rather than meeting the needs of their staff, which conflict style are they using?

(Multiple Choice)
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A meeting agenda is a road map for a discussion that helps a group focus on its tasks and goal as well as a way of identifying what members should expect and tell them how to prepare for the meeting.

(True/False)
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Which decision making style is illustrated in the following comment? "Let's do it now and worry about what happens later."

(Multiple Choice)
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The Decreased Options Technique (DOT) strategy works well in virtual groups.

(True/False)
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The compromise conflict style is characterized by a high concern for others and a low concern for yourself.

(True/False)
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Consensus works best when group members trust one another and expect honesty, directness, and candor.

(True/False)
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Group members from high-power distance cultures value recognition by a group's leader.

(True/False)
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Decision making refers to passing of judgment on an issue and the act of reaching a conclusion or making up your mind.

(True/False)
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Which of the following is not an effective guideline for successful brainstorming?

(Multiple Choice)
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The key to becoming a well-informed group lies in the ability of members to

(Multiple Choice)
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The Decreased Options Technique (DOT) works best when a group must sort through a multitude of ideas and options.

(True/False)
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"Are community colleges a better place to begin higher education than a prestigious university?" is a question of value.

(True/False)
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Brainstorming works best in a crisis or when the group knows what went wrong and how to fix it.

(True/False)
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A group member who makes impulsive and quick decisions on the spur of the moment probably uses an intuitive decision making style.

(True/False)
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Which symptom of groupthink is expressed when a group member says "Of course, we're right. We have a perfect safety record, have done this many times, and nothing's gone wrong."?

(Multiple Choice)
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The correct order of steps in the Decreased Options Technique (DOT) is to generate individual ideas, prioritize ideas, sort ideas, and post ideas for all to see.

(True/False)
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