Question 1

Focusing on improvement that has been made is similar to _________.

Accepted Answer

A)  changing the other person. 
B)  identifying strengths. 
C)  setting MAPS goals. 
D)  truly understanding the situation. 
A)  changing the other person. 
B)  identifying strengths. 
C)  setting MAPS goals. 
D)  truly understanding the situation. B

Question 2

Which of the following is NOT a reason why practitioners should involve clients in creating an action plan?

Accepted Answer

A)  Clients learn valuable skills. 
B)  Clients know more than the practitioners do and can identify more and better steps. 
C)  It strengthens the working partnership between practitioner and client. 
D)  Problem-solving and goal achievement become a collaborative process. 
A)  Clients learn valuable skills. 
B)  Clients know more than the practitioners do and can identify more and better steps. 
C)  It strengthens the working partnership between practitioner and client. 
D)  Problem-solving and goal achievement become a collaborative process. B

Question 3

You and your clients, a couple who is experiencing marital problems, have established a goal to have "date night" once a week. However, little progress is being made with regard to this goal. What would be an appropriate intervention strategy, and how might you help your clients resolve this problem?

Accepted Answer

One appropriate intervention strategy for helping your clients resolve the problem of not making progress towards their goal of having a weekly "date night" could be to explore the barriers that are preventing them from achieving this goal. This could involve having an open and honest conversation with the couple to identify any underlying issues or obstacles that are getting in the way of their date nights.

Once the barriers have been identified, you can work with the couple to develop a plan to address and overcome these obstacles. This could involve brainstorming potential solutions, setting specific and achievable action steps, and establishing a system of accountability to ensure that they follow through with their plans.

Additionally, it may be helpful to provide the couple with resources and tools to support their efforts in prioritizing their relationship and making time for regular date nights. This could include offering suggestions for affordable or free date night ideas, providing tips for effective communication and conflict resolution, and offering guidance on how to balance their busy schedules to make room for quality time together.

Ultimately, the goal is to empower the couple to take ownership of their relationship and to provide them with the support and guidance they need to make meaningful progress towards their goal of having a weekly "date night." By addressing the barriers and implementing a plan of action, the couple can work together to strengthen their bond and improve their marital satisfaction.

Question 4

You are working with a mother to reduce the tantrum behavior of her 6-year-old child. Identify a MAPS goal based on this general goal, and identify and prioritize steps that are necessary for the achievement of this MAPS goal.

Accepted Answer

MAPS Goal: The mother and child will wor

Question 5

Your client has just stated, "I can't seem to get along with my daughters, and I really want to avoid any more of this conflict. What do you do to get along with your children?" Which of the following is the most appropriate response?

Accepted Answer

A)  I let them be independent. I let them make their own decisions. I'll give suggestions but only when they ask for my help. 
B)  That's a very personal question, and I don't feel comfortable answering it. 
C)  Figuring out an effective way to communicate with our children is challenging. What have you tried that has worked? 
D)  Let's focus on you rather than focusing on me. 
A)  I let them be independent. I let them make their own decisions. I'll give suggestions but only when they ask for my help. 
B)  That's a very personal question, and I don't feel comfortable answering it. 
C)  Figuring out an effective way to communicate with our children is challenging. What have you tried that has worked? 
D)  Let's focus on you rather than focusing on me.

Question 6

Which is a scaling question?

Accepted Answer

A)  Ask the client to identify the overarching goal, like scaling a mountain. 
B)  Discuss the need to practice behaviors discussed in the work with the practitioner, similar to practicing musical scales. 
C)  Ask the client to rate their progress on a scale of 1 to 10. 
D)  Are pen-and-paper questions to measure a client's likelihood of continuing to work with the practitioner. 
A)  Ask the client to identify the overarching goal, like scaling a mountain. 
B)  Discuss the need to practice behaviors discussed in the work with the practitioner, similar to practicing musical scales. 
C)  Ask the client to rate their progress on a scale of 1 to 10. 
D)  Are pen-and-paper questions to measure a client's likelihood of continuing to work with the practitioner.

Question 7

Briefly describe the three guidelines to consider prior to using self-disclosure.

Accepted Answer

The three guidelines to consider prior t

Question 8

You have been working with Jim on developing confidence at work. During the session, he tells you that his boss has asked him to lead the team in the marketing of a new product. He is extremely nervous about leading the team and believes that he will fail. How might you use the skills discussed in the chapter to enhance his achievement of his goals? Give examples of what you might say to illustrate each of the skills.

Accepted Answer

First, I would use the skill of active l

Question 9

Which of the following statements is NOT correct regarding involving clients in identifying steps to achieve goals?

Accepted Answer

A)  Involving clients in identifying steps is appropriate for both adult and child clients. 
B)  It is helpful to include all family members in identifying steps. 
C)  Identifying steps may involve helping the client break the goal into smaller, more manageable steps. 
D)  Involving clients in identifying steps is only appropriate for adult clients since children are too young to understand. 
A)  Involving clients in identifying steps is appropriate for both adult and child clients. 
B)  It is helpful to include all family members in identifying steps. 
C)  Identifying steps may involve helping the client break the goal into smaller, more manageable steps. 
D)  Involving clients in identifying steps is only appropriate for adult clients since children are too young to understand.

Question 10

One of your clients is working on becoming drug-free. How might you use the technique of identifying discrepancies to help your client achieve his goals?

Accepted Answer

A)  Between now and our next session, will you call a friend for support whenever you feel the urge to use cocaine? 
B)  I noticed that you looked down when you spoke about using cocaine this week. I wonder if you were feeling ashamed because of your relapse? 
C)  Last week, you told me that you are trying hard to become drug-free. How do you plan to do that? 
D)  Last session, you stated that your goal was to call a friend and stay with him whenever you felt the urge to use. Help me understand what happened this week that led you to use cocaine? 
A)  Between now and our next session, will you call a friend for support whenever you feel the urge to use cocaine? 
B)  I noticed that you looked down when you spoke about using cocaine this week. I wonder if you were feeling ashamed because of your relapse? 
C)  Last week, you told me that you are trying hard to become drug-free. How do you plan to do that? 
D)  Last session, you stated that your goal was to call a friend and stay with him whenever you felt the urge to use. Help me understand what happened this week that led you to use cocaine?

Question 11

Which of the following is an example of an inappropriate self-disclosure by a practitioner?

Accepted Answer

A)  Personal experience that might reduce shame for the client 
B)  Feelings that arise as the client speaks 
C)  Personal decisions of the practitioner that reflect the practitioner's values and might influence the client 
D)  Observations 
A)  Personal experience that might reduce shame for the client 
B)  Feelings that arise as the client speaks 
C)  Personal decisions of the practitioner that reflect the practitioner's values and might influence the client 
D)  Observations

Question 12

Practitioners may use_____________________, similar to those used in the goal-setting process, to help clients think about ways to solve problems.

Accepted Answer

A)  their own experiences 
B)  goals 
C)  exception-finding questions 
D)  their own values and beliefs 
A)  their own experiences 
B)  goals 
C)  exception-finding questions 
D)  their own values and beliefs

Question 13

Which of the following is NOT an example of giving feedback?

Accepted Answer

A)  I notice that you rolled your eyes when you talked about your girlfriend. 
B)  You look like you are about to cry. 
C)  You seem to feel this way about your daughter because your mother felt this way about you. 
D)  Your voice became much quieter when you spoke of your father. 
A)  I notice that you rolled your eyes when you talked about your girlfriend. 
B)  You look like you are about to cry. 
C)  You seem to feel this way about your daughter because your mother felt this way about you. 
D)  Your voice became much quieter when you spoke of your father.

Question 14

You are working with a family to plan to achieve certain steps. It will be important for you to do all of the following EXCEPT:

Accepted Answer

A)  emphasize points of agreement. 
B)  reflect your understanding of what is important to each person. 
C)  ask questions to invite each person to clearly identify what s/he wants. 
D)  give advice with regard to what you feel will be best for the family. 
A)  emphasize points of agreement. 
B)  reflect your understanding of what is important to each person. 
C)  ask questions to invite each person to clearly identify what s/he wants. 
D)  give advice with regard to what you feel will be best for the family.

Question 15

The following are all ways to be directive EXCEPT

Accepted Answer

A)  giving homework. 
B)  using minimal encouragement to empathize with the client's perspective. 
C)  suggesting that the client complete a specific action. 
D)  asking the client to talk more about a particular topic. 
A)  giving homework. 
B)  using minimal encouragement to empathize with the client's perspective. 
C)  suggesting that the client complete a specific action. 
D)  asking the client to talk more about a particular topic.

Question 16

Which of the following is NOT one of the listed skills used to help clients master a step in their plan?

Accepted Answer

A)  Giving feedback. 
B)  Inviting a different perspective. 
C)  Directing. 
D)  Questioning. 
A)  Giving feedback. 
B)  Inviting a different perspective. 
C)  Directing. 
D)  Questioning.

Question 17

Which of the following is the BEST example of giving feedback appropriately?

Accepted Answer

A)  You seem quiet. 
B)  I think our team is beginning to agree. 
C)  Your voice got quiet when you said that your mom was sick. What are your thoughts about that? 
D)  I think you've learned to have confidence at work as a result of our sessions together. 
A)  You seem quiet. 
B)  I think our team is beginning to agree. 
C)  Your voice got quiet when you said that your mom was sick. What are your thoughts about that? 
D)  I think you've learned to have confidence at work as a result of our sessions together.

Question 18

Teaching may be appropriate

Accepted Answer

A)  only when clients meet in a school or other educational setting. 
B)  when the practitioner realizes that new information may help clients achieve their goals. 
C)  only for use in groups when the practitioner is certain that the people in the group lack certain skills. 
D)  when training new practitioners, but is not in the practitioner-client relationship since the relationship needs to be mutual. 
A)  only when clients meet in a school or other educational setting. 
B)  when the practitioner realizes that new information may help clients achieve their goals. 
C)  only for use in groups when the practitioner is certain that the people in the group lack certain skills. 
D)  when training new practitioners, but is not in the practitioner-client relationship since the relationship needs to be mutual.

Question 19

When in the role of _______________, the practitioner is facilitating change by helping individuals, families, and groups to learn new methods, new ways of thinking, new behaviors, and new ways of acting.

Accepted Answer

A)  expert 
B)  a professional 
C)  educator 
D)  facilitator 
A)  expert 
B)  a professional 
C)  educator 
D)  facilitator

Question 20

When the practitioner and client practice a new response or behavior within their session it is known as _____________.

Accepted Answer

A)  rehearsing. 
B)  role change. 
C)  behavioral educating. 
D)  challenging beliefs. 
A)  rehearsing. 
B)  role change. 
C)  behavioral educating. 
D)  challenging beliefs.

Focusing on improvement that has been made is similar to _________.

Which of the following is NOT a reason why practitioners should involve clients in creating an action plan?

You are working with a mother to reduce the tantrum behavior of her 6-year-old child. Identify a MAPS goal based on this general goal, and identify and prioritize steps that are necessary for the achievement of this MAPS goal.

Your client has just stated, "I can't seem to get along with my daughters, and I really want to avoid any more of this conflict. What do you do to get along with your children?" Which of the following is the most appropriate response?

Which is a scaling question?

Briefly describe the three guidelines to consider prior to using self-disclosure.

Which of the following statements is NOT correct regarding involving clients in identifying steps to achieve goals?

One of your clients is working on becoming drug-free. How might you use the technique of identifying discrepancies to help your client achieve his goals?

Which of the following is an example of an inappropriate self-disclosure by a practitioner?

Practitioners may use_____________________, similar to those used in the goal-setting process, to help clients think about ways to solve problems.

Which of the following is NOT an example of giving feedback?

You are working with a family to plan to achieve certain steps. It will be important for you to do all of the following EXCEPT:

The following are all ways to be directive EXCEPT

Which of the following is NOT one of the listed skills used to help clients master a step in their plan?

Which of the following is the BEST example of giving feedback appropriately?

Teaching may be appropriate

When in the role of _______________, the practitioner is facilitating change by helping individuals, families, and groups to learn new methods, new ways of thinking, new behaviors, and new ways of acting.

When the practitioner and client practice a new response or behavior within their session it is known as _____________.

Importance of Self-Understanding

Ways of Understanding and Perceiving Self and Others

Values, Ethics, and Legal Obligations

Professionalism and Professional Relationships

Developing Working Relationships

Basic Interpersonal Skills

Opening and Closing a Meeting

Expressing Understanding

Gaining Further Understanding

Developing a Deeper Understanding

Assessing Readiness and Motivation

Identifying Key Problems or Challenges

Establishing Goals

Evaluating and Ending Professional Relationships

Filters

Exam 14: Taking Action

Focusing on improvement that has been made is similar to _________.

Which of the following is NOT a reason why practitioners should involve clients in creating an action plan?

You are working with a mother to reduce the tantrum behavior of her 6-year-old child. Identify a MAPS goal based on this general goal, and identify and prioritize steps that are necessary for the achievement of this MAPS goal.

Your client has just stated, "I can't seem to get along with my daughters, and I really want to avoid any more of this conflict. What do you do to get along with your children?" Which of the following is the most appropriate response?

Which is a scaling question?

Briefly describe the three guidelines to consider prior to using self-disclosure.

Which of the following statements is NOT correct regarding involving clients in identifying steps to achieve goals?

One of your clients is working on becoming drug-free. How might you use the technique of identifying discrepancies to help your client achieve his goals?

Which of the following is an example of an inappropriate self-disclosure by a practitioner?

Practitioners may use_____________________, similar to those used in the goal-setting process, to help clients think about ways to solve problems.

Which of the following is NOT an example of giving feedback?

You are working with a family to plan to achieve certain steps. It will be important for you to do all of the following EXCEPT:

The following are all ways to be directive EXCEPT

Which of the following is NOT one of the listed skills used to help clients master a step in their plan?

Which of the following is the BEST example of giving feedback appropriately?

Teaching may be appropriate

When in the role of _______________, the practitioner is facilitating change by helping individuals, families, and groups to learn new methods, new ways of thinking, new behaviors, and new ways of acting.

When the practitioner and client practice a new response or behavior within their session it is known as _____________.

Importance of Self-Understanding

Ways of Understanding and Perceiving Self and Others

Values, Ethics, and Legal Obligations

Professionalism and Professional Relationships

Developing Working Relationships

Basic Interpersonal Skills

Opening and Closing a Meeting

Expressing Understanding

Gaining Further Understanding

Developing a Deeper Understanding

Assessing Readiness and Motivation

Identifying Key Problems or Challenges

Establishing Goals

Evaluating and Ending Professional Relationships

Filters