Question 1

All of the following are examples of clients' personal strengths EXCEPT:

Accepted Answer

A)  what they have achieved. 
B)  their willingness to keep trying. 
C)  their abilities and resources. 
D)  the therapy process. 
A)  what they have achieved. 
B)  their willingness to keep trying. 
C)  their abilities and resources. 
D)  the therapy process. D

Question 2

When individuals and groups achieve a sense of empowerment, they

Accepted Answer

A)  know that they have the knowledge, skills, competencies, and resources to make decisions, solve problems, and achieve goals. 
B)  know who they are and have an identity that contains both positive and negative elements. 
C)  have learned to depend on the practitioner to generate solutions for their problems and challenges. 
D)  can identify challenges but need help to solve those challenges. 
A)  know that they have the knowledge, skills, competencies, and resources to make decisions, solve problems, and achieve goals. 
B)  know who they are and have an identity that contains both positive and negative elements. 
C)  have learned to depend on the practitioner to generate solutions for their problems and challenges. 
D)  can identify challenges but need help to solve those challenges. A

Question 3

In the case with Hideko, what happened in the interview that makes you think Hideko felt understood?

Accepted Answer

A)  Hideko looked more tired than usual. 
B)  Hideko opened up and share more information. She also begins to cry. 
C)  Hideko agrees to sign the release of information to the hospital social worker. 
D)  Hideko talked about her inability to concentrate in class. 
A)  Hideko looked more tired than usual. 
B)  Hideko opened up and share more information. She also begins to cry. 
C)  Hideko agrees to sign the release of information to the hospital social worker. 
D)  Hideko talked about her inability to concentrate in class. B

Question 4

If we communicate in session the way we usually communicate in ordinary conversation,

Accepted Answer

A)  it increases the likelihood of misunderstanding because we normally tend to discuss topics in a superficial way. 
B)  it increases the likelihood of misunderstanding because clients will become offended. 
C)  it decreases the likelihood of misunderstanding because clients are familiar with this style of conversation. 
D)  it decreases the likelihood of misunderstanding because we ordinarily seek clarification and discuss things in-depth. 
A)  it increases the likelihood of misunderstanding because we normally tend to discuss topics in a superficial way. 
B)  it increases the likelihood of misunderstanding because clients will become offended. 
C)  it decreases the likelihood of misunderstanding because clients are familiar with this style of conversation. 
D)  it decreases the likelihood of misunderstanding because we ordinarily seek clarification and discuss things in-depth.

Question 5

Which of the following is NOT an example of a question that focuses on empowerment?

Accepted Answer

A)  What are some things you have learned from dealing with past challenges? 
B)  How did it make you feel when your wife told you that she was not happy in the relationship? 
C)  How have you resolved such challenges in the past? 
D)  Of all the things that you have tried to resolve this challenge, tell me about the things that have worked well, even if only for a brief period of time. 
A)  What are some things you have learned from dealing with past challenges? 
B)  How did it make you feel when your wife told you that she was not happy in the relationship? 
C)  How have you resolved such challenges in the past? 
D)  Of all the things that you have tried to resolve this challenge, tell me about the things that have worked well, even if only for a brief period of time.

Question 6

Allowing silence is an appropriate and respectful response, particularly when

Accepted Answer

A)  the practitioner wants the client to move more quickly. 
B)  the practitioner is scared and nervous. 
C)  the client is expressing strong feelings and needs time to reflect. 
D)  the client is not expressing any feelings, and the practitioner wants the client to verbally communicate. 
A)  the practitioner wants the client to move more quickly. 
B)  the practitioner is scared and nervous. 
C)  the client is expressing strong feelings and needs time to reflect. 
D)  the client is not expressing any feelings, and the practitioner wants the client to verbally communicate.

Question 7

Silence should be purposeful because

Accepted Answer

A)  clients can feel rejected. 
B)  clients feel that the practitioner should do all the talking 
C)  clients need advice. 
D)  practitioners want to reflect content. 
A)  clients can feel rejected. 
B)  clients feel that the practitioner should do all the talking 
C)  clients need advice. 
D)  practitioners want to reflect content.

Question 8

According to the strengths perspective, it is important to:

Accepted Answer

A)  focus on the practitioner's strengths and positive factors. 
B)  focus on the client's strengths and positive factors. 
C)  minimize client strengths and address on the problems. 
D)  focus on strengths that the client needs to develop. 
A)  focus on the practitioner's strengths and positive factors. 
B)  focus on the client's strengths and positive factors. 
C)  minimize client strengths and address on the problems. 
D)  focus on strengths that the client needs to develop.

Question 9

Why is it important for clients to thoroughly explain their behaviors, feelings, and experiences?

Accepted Answer

A)  The situation becomes clearer to the practitioner and to the client. 
B)  The client becomes overwhelmed by the situation leading to increased desire to work with the practitioner. 
C)  The practitioner is more likely to seek consultation. 
D)  It holds the client accountable for his/her actions. 
A)  The situation becomes clearer to the practitioner and to the client. 
B)  The client becomes overwhelmed by the situation leading to increased desire to work with the practitioner. 
C)  The practitioner is more likely to seek consultation. 
D)  It holds the client accountable for his/her actions.

Question 10

Respect for the client may be shown through all of the following ways EXCEPT:

Accepted Answer

A)  validating the client's story. 
B)  creating and maintaining a collaborative environment. 
C)  using language that expresses a belief in the client's ability to change. 
D)  creating a solution for the client's problem. 
A)  validating the client's story. 
B)  creating and maintaining a collaborative environment. 
C)  using language that expresses a belief in the client's ability to change. 
D)  creating a solution for the client's problem.

Question 11

____________________ is a nonverbal response that has been described as one of the most useful interventions available to practitioners.

Accepted Answer

A)  Prolonged eye contact 
B)  Crossing your arms 
C)  Focused breathing 
D)  Allowing silence 
A)  Prolonged eye contact 
B)  Crossing your arms 
C)  Focused breathing 
D)  Allowing silence

Question 12

When a client resists exploring further, it may be an indication of any of the following EXCEPT

Accepted Answer

A)  the client does not know how to be introspective. 
B)  the practitioner is trying to move too quickly. 
C)  the practitioner has broached an important topic and had not pushed the client to explore until the client was ready. 
D)  the practitioner has tried to gain further information before adequately establishing a trusting relationship with the client. 
A)  the client does not know how to be introspective. 
B)  the practitioner is trying to move too quickly. 
C)  the practitioner has broached an important topic and had not pushed the client to explore until the client was ready. 
D)  the practitioner has tried to gain further information before adequately establishing a trusting relationship with the client.

Question 13

Your client has just told you that he feels depressed but lapses into silence when you ask him to explain further what it means to him to feel depressed. What might be going on with the client, and how would you handle this situation?

Accepted Answer

It's possible that the client is finding

Question 14

In what circumstances is silence useful?

Accepted Answer

Silence can be useful in a variety of ci

Question 15

Which of the following is NOT an example of effective use of silence?

Accepted Answer

A)  silence to allow the group members time to reply to a comment 
B)  silence to allow the client to reflect on her own comment 
C)  silence to allow the client to withdraw from the practitioner-client relationship 
D)  silence to allow other group members to think about possible solutions 
A)  silence to allow the group members time to reply to a comment 
B)  silence to allow the client to reflect on her own comment 
C)  silence to allow the client to withdraw from the practitioner-client relationship 
D)  silence to allow other group members to think about possible solutions

Question 16

One of your clients has just told you that she suspects that her son is involved in illegal drugs. What might you say to her to seek clarification?

Accepted Answer

A)  I'm sure it will all turn out alright. 
B)  Don't worry about it. It's typical for teenagers to rebel against their parents. 
C)  Tell me what makes you think he is involved in drugs. 
D)  I can understand why you would be angry with him. 
A)  I'm sure it will all turn out alright. 
B)  Don't worry about it. It's typical for teenagers to rebel against their parents. 
C)  Tell me what makes you think he is involved in drugs. 
D)  I can understand why you would be angry with him.

Question 17

Ann has been coming to see you for three months. She was fired from her job a month ago and is struggling to make ends meet. In addition, she left her abusive husband three months ago and is currently residing in a women's shelter with her young son. Give three questions that you could ask her to explore strengths and positive factors.

Accepted Answer

1. What are some ways that you have been

Question 18

Your client tells you that her mother had a nervous breakdown, so she can't help how she acts. Which of the following is NOT a question you might ask if you wanted to seek clarification?

Accepted Answer

A)  What is happening when you think your mom has a nervous breakdown? 
B)  Will you give me some examples of what you mean? 
C)  What makes you think that your mother had a nervous breakdown? 
D)  Have you tried to talk to your mom about her upsetting behaviors? 
A)  What is happening when you think your mom has a nervous breakdown? 
B)  Will you give me some examples of what you mean? 
C)  What makes you think that your mother had a nervous breakdown? 
D)  Have you tried to talk to your mom about her upsetting behaviors?

Question 19

Willingness to explore more deeply is generally based on

Accepted Answer

A)  how emotionally overwhelmed the client is at the outset of the relationship. 
B)  the client's insightfulness. 
C)  the practitioner's skill. 
D)  feeling comfortable or safe with the practitioner. 
A)  how emotionally overwhelmed the client is at the outset of the relationship. 
B)  the client's insightfulness. 
C)  the practitioner's skill. 
D)  feeling comfortable or safe with the practitioner.

Question 20

If a client expresses hesitancy in exploring and sharing further information, it may be helpful to:

Accepted Answer

A)  indicate to the client that s/he needs to develop trust more quickly. 
B)  move more quickly with the session. 
C)  ask one question after another interrogation style. 
D)  ask the client to talk about their hesitancy. 
A)  indicate to the client that s/he needs to develop trust more quickly. 
B)  move more quickly with the session. 
C)  ask one question after another interrogation style. 
D)  ask the client to talk about their hesitancy.

All of the following are examples of clients' personal strengths EXCEPT:

When individuals and groups achieve a sense of empowerment, they

In the case with Hideko, what happened in the interview that makes you think Hideko felt understood?

If we communicate in session the way we usually communicate in ordinary conversation,

Which of the following is NOT an example of a question that focuses on empowerment?

Allowing silence is an appropriate and respectful response, particularly when

Silence should be purposeful because

According to the strengths perspective, it is important to:

Why is it important for clients to thoroughly explain their behaviors, feelings, and experiences?

Respect for the client may be shown through all of the following ways EXCEPT:

____________________ is a nonverbal response that has been described as one of the most useful interventions available to practitioners.

When a client resists exploring further, it may be an indication of any of the following EXCEPT

Your client has just told you that he feels depressed but lapses into silence when you ask him to explain further what it means to him to feel depressed. What might be going on with the client, and how would you handle this situation?

In what circumstances is silence useful?

Which of the following is NOT an example of effective use of silence?

One of your clients has just told you that she suspects that her son is involved in illegal drugs. What might you say to her to seek clarification?

Your client tells you that her mother had a nervous breakdown, so she can't help how she acts. Which of the following is NOT a question you might ask if you wanted to seek clarification?

Willingness to explore more deeply is generally based on

If a client expresses hesitancy in exploring and sharing further information, it may be helpful to:

Importance of Self-Understanding

Ways of Understanding and Perceiving Self and Others

Values, Ethics, and Legal Obligations

Professionalism and Professional Relationships

Developing Working Relationships

Basic Interpersonal Skills

Opening and Closing a Meeting

Expressing Understanding

Gaining Further Understanding

Assessing Readiness and Motivation

Identifying Key Problems or Challenges

Establishing Goals

Taking Action

Evaluating and Ending Professional Relationships

Filters

Exam 10: Developing a Deeper Understanding

All of the following are examples of clients' personal strengths EXCEPT:

When individuals and groups achieve a sense of empowerment, they

In the case with Hideko, what happened in the interview that makes you think Hideko felt understood?

If we communicate in session the way we usually communicate in ordinary conversation,

Which of the following is NOT an example of a question that focuses on empowerment?

Allowing silence is an appropriate and respectful response, particularly when

Silence should be purposeful because

According to the strengths perspective, it is important to:

Why is it important for clients to thoroughly explain their behaviors, feelings, and experiences?

Respect for the client may be shown through all of the following ways EXCEPT:

____________________ is a nonverbal response that has been described as one of the most useful interventions available to practitioners.

When a client resists exploring further, it may be an indication of any of the following EXCEPT

Your client has just told you that he feels depressed but lapses into silence when you ask him to explain further what it means to him to feel depressed. What might be going on with the client, and how would you handle this situation?

In what circumstances is silence useful?

Which of the following is NOT an example of effective use of silence?

One of your clients has just told you that she suspects that her son is involved in illegal drugs. What might you say to her to seek clarification?

Your client tells you that her mother had a nervous breakdown, so she can't help how she acts. Which of the following is NOT a question you might ask if you wanted to seek clarification?

Willingness to explore more deeply is generally based on

If a client expresses hesitancy in exploring and sharing further information, it may be helpful to:

Importance of Self-Understanding

Ways of Understanding and Perceiving Self and Others

Values, Ethics, and Legal Obligations

Professionalism and Professional Relationships

Developing Working Relationships

Basic Interpersonal Skills

Opening and Closing a Meeting

Expressing Understanding

Gaining Further Understanding

Assessing Readiness and Motivation

Identifying Key Problems or Challenges

Establishing Goals

Taking Action

Evaluating and Ending Professional Relationships

Filters