Exam 21: Multidimensional Scaling and Conjoint Analysis

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In the full profile approach, respondents may be asked to rank order cards with complete product or service configurations.

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One of the applications of conjoint analysis is to the creation of new products with significant consumer appeal relative to competitive alternatives.

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Conjoint analysis has been found to have reliability problems in that different implications tend to arise if the full profile method is used instead of the trade-off approach.

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A trade-off is made by giving up some amount of a less important attribute to get more of a more important attribute.

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Multidimensional scaling attempts to

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In order to be able to make trade-offs, the respondents must theoretically be able to 1-compare different attributes. 2-evaluate the desirability of the various levels of each attribute. 3-evaluate all the different products on the market on all attributes.

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When each attribute is considered independently, respondents tend to indicate that only a few attributes are important.

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A source of error results with an attribute-based MDS if the list of attributes is not accurate and complete.

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The greater the number of objects to be mapped, the smaller the chance of a possibly unique mapping solution.

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Which of the following is an appropriate use of conjoint analysis?

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When preferences for various attributes are in conflict, conjoint analysis cannot be used.

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The product "widget" is marketed by ten companies under at least 14 brand names.It is generally agreed that consumers perceive and evaluate the widgets as a whole.Under the circumstances, the results of an attribute-based MDS solution will be more valid than a non-attribute-based MDS solution.

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Utility measurements from conjoint analysis can be used to develop marketing simulations.

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Conjoint analysis assumes interaction between attributes.

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A limitation in the use of conjoint analysis is the necessity of dividing each attribute level into discrete levels.

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Multidimensional scaling involves two steps.First, objects need to be positioned.Second, the dimensions upon which customers perceive or evaluate objects must be determined.

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In a scaling solution, the most frequent trade-off is between minimizing the number of dimensions in the solution and maximizing the degree of fit.

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Two of the approaches used to reduce the number of attributes on which brands of a product are ranked are discriminant analysis and multiple regression analysis.

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Non-attribute-based similarity MDS solutions have the advantage of producing dimensions that are easy to interpret.

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A basic assumption of conjoint analysis is that people evaluate a concept by adding up their evaluations of the individual attribute levels of that concept.

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