Question 1

Booz-Allen & Hamilton, and Accenture illustrate:

Accepted Answer

A) Knowledge storage and organization systems 
B) Consulting firms involved in capability development 
C) Answers a and b 
D) None of the above 
A) Knowledge storage and organization systems 
B) Consulting firms involved in capability development 
C) Answers a and b 
D) None of the above

Question 2

Firms can acquire capabilities outside or develop them in-house

Accepted Answer

A) True 
 B)False

Question 3

Which resource appears to be critical for the development of capabilities?

Accepted Answer

A) Explicit knowledge systems 
B) Good top-level executives 
C) Experienced line managers 
D) Managerial skills, experience, and will 
A) Explicit knowledge systems 
B) Good top-level executives 
C) Experienced line managers 
D) Managerial skills, experience, and will

Question 4

What is the "paradox of replication"?

Accepted Answer

A) A lose-lose game 
B) A win-win game 
C) A paradoxical situation where making knowledge more explicit and exploitable facilitates simultaneously its imitation by rivals 
D) A paradoxical situation where a firm cannot simultaneously exploit existing knowledge and explore new knowledge fields 
A) A lose-lose game 
B) A win-win game 
C) A paradoxical situation where making knowledge more explicit and exploitable facilitates simultaneously its imitation by rivals 
D) A paradoxical situation where a firm cannot simultaneously exploit existing knowledge and explore new knowledge fields

Question 5

Specialists of knowledge management make a major distinction between know-how (implicit knowledge) and knowing-about (explicit knowledge)

Accepted Answer

A) True 
 B)False

Question 6

Within the knowledge management terminology, "Exploration" involves knowledge creation whereas "Exploitation" refers to knowledge acquisition

Accepted Answer

A) True 
 B)False

Question 7

Capabilities involve coordination between members of an organization, and the integration of their skills with other stakeholders' assets

Accepted Answer

A) True 
 B)False

Question 8

Renewing a firm's competitive advantage requires:

Accepted Answer

A) Developing its resources 
B) Extending its capabilities 
C) Developing and extending all its resources and capabilities 
D) Developing and extending all its resources and capabilities, and creating new ones 
A) Developing its resources 
B) Extending its capabilities 
C) Developing and extending all its resources and capabilities 
D) Developing and extending all its resources and capabilities, and creating new ones

Question 9

Knowledge management is the systematic practice of generating value from knowledge

Accepted Answer

A) True 
 B)False

Question 10

A strategic alliance is:

Accepted Answer

A) A situation where strategic orientations are shared and accepted within the whole organization, achieving an alliance between the internal stakeholders 
B) A relationship between players in the industry for the purposed of R&D 
C) A cooperative relationship between rivals involving the sharing of resources in pursuit of common goals 
D) A cooperative relationship between firms involving the sharing of resources in pursuit of common goals 
A) A situation where strategic orientations are shared and accepted within the whole organization, achieving an alliance between the internal stakeholders 
B) A relationship between players in the industry for the purposed of R&D 
C) A cooperative relationship between rivals involving the sharing of resources in pursuit of common goals 
D) A cooperative relationship between firms involving the sharing of resources in pursuit of common goals

Question 11

Is knowledge management a valuable approach in strategic management?

Accepted Answer

Knowledge management encompasses a range

Question 12

Wal-Mart's success is founded on its excellence in logistics and cost cutting. What could explain this set of capabilities?

Accepted Answer

A) The personality and values of founder Sam Walton 
B) Its origin as serving small rural South towns 
C) Luck and coincidence 
D) Answers a and b 
A) The personality and values of founder Sam Walton 
B) Its origin as serving small rural South towns 
C) Luck and coincidence 
D) Answers a and b

Question 13

The idea that capabilities result in rigidities:

Accepted Answer

A) Is widely accepted 
B) Has withstood behaviorist attacks for half a century 
C) Has been challenged because some firms have the capability to be flexible 
D) Has been challenged because routines can be flexible, and some firms have the capability to quickly build new capabilities 
A) Is widely accepted 
B) Has withstood behaviorist attacks for half a century 
C) Has been challenged because some firms have the capability to be flexible 
D) Has been challenged because routines can be flexible, and some firms have the capability to quickly build new capabilities

Question 14

For a firm, maintaining its competitive advantages implies that it is:

Accepted Answer

A) Appraising and deploying capabilities 
B) Developing current capabilities 
C) Creating new capabilities 
D) All of the above 
A) Appraising and deploying capabilities 
B) Developing current capabilities 
C) Creating new capabilities 
D) All of the above

Question 15

The effectiveness of a team depends on its culture and ability to learn by doing

Accepted Answer

A) True 
 B)False

Question 16

Routinization means doing something so often that some activities or standards are subconscious

Accepted Answer

A) True 
 B)False

Question 17

What does the concept of knowledge conversion comprise?

Accepted Answer

Developed by Nonaka in 1993, the concept

Question 18

We can define organizational culture as "perceptions, common values, and behavioral norms shared within an organization"

Accepted Answer

A) True 
 B)False

Question 19

The lack of integration across MBA programs is a difficult issue to resolve, because:

Accepted Answer

A) MBA program directors are not convinced this weakness exists 
B) Students disagree with this opinion 
C) Faculty members are narrowly specialized and lack real cooperation across disciplines 
D) Faculty members have only an annual coordination meeting 
A) MBA program directors are not convinced this weakness exists 
B) Students disagree with this opinion 
C) Faculty members are narrowly specialized and lack real cooperation across disciplines 
D) Faculty members have only an annual coordination meeting

Question 20

Managing capabilities is harder than managing resources because:

Accepted Answer

A) We know much more about resources 
B) We know little about resources 
C) Firms are frightened to explore their own capabilities 
D) Top managers are not interested in a topic considered "theoretical" and not actionable 
A) We know much more about resources 
B) We know little about resources 
C) Firms are frightened to explore their own capabilities 
D) Top managers are not interested in a topic considered "theoretical" and not actionable

Booz-Allen & Hamilton, and Accenture illustrate:

Firms can acquire capabilities outside or develop them in-house

Which resource appears to be critical for the development of capabilities?

What is the "paradox of replication"?

Specialists of knowledge management make a major distinction between know-how (implicit knowledge) and knowing-about (explicit knowledge)

Within the knowledge management terminology, "Exploration" involves knowledge creation whereas "Exploitation" refers to knowledge acquisition

Capabilities involve coordination between members of an organization, and the integration of their skills with other stakeholders' assets

Renewing a firm's competitive advantage requires:

Knowledge management is the systematic practice of generating value from knowledge

A strategic alliance is:

Is knowledge management a valuable approach in strategic management?

Wal-Mart's success is founded on its excellence in logistics and cost cutting. What could explain this set of capabilities?

The idea that capabilities result in rigidities:

For a firm, maintaining its competitive advantages implies that it is:

The effectiveness of a team depends on its culture and ability to learn by doing

Routinization means doing something so often that some activities or standards are subconscious

What does the concept of knowledge conversion comprise?

We can define organizational culture as "perceptions, common values, and behavioral norms shared within an organization"

The lack of integration across MBA programs is a difficult issue to resolve, because:

Managing capabilities is harder than managing resources because:

The Concept of Strategy

Goals, Values and Performance

Industry Analysis: the Fundamentals

Further Topics in Industry and Competitive Analysis

Analyzing Resources and Capabilities

Organization Structure and Management Systems: the Fundamentals of Strategy Implementation

The Nature and Sources of Competitive Advantage

Cost Advantage

Differentiation Advantage

Industry Evolution and Strategic Change

Technology-Based Industries and the Management of Innovation

Competitive Advantage in Mature Industries

Vertical Integration and the Scope of the Firm

Global Strategies and the Multinational Corporation

Diversification Strategy

Implementing Corporate Strategy: Management of the Multibusiness Firm

Current Trends in Strategic Management

Filters

Exam 6: Developing Resources and Capabilities

Booz-Allen & Hamilton, and Accenture illustrate:

Firms can acquire capabilities outside or develop them in-house

Which resource appears to be critical for the development of capabilities?

What is the "paradox of replication"?

Specialists of knowledge management make a major distinction between know-how (implicit knowledge) and knowing-about (explicit knowledge)

Within the knowledge management terminology, "Exploration" involves knowledge creation whereas "Exploitation" refers to knowledge acquisition

Capabilities involve coordination between members of an organization, and the integration of their skills with other stakeholders' assets

Renewing a firm's competitive advantage requires:

Knowledge management is the systematic practice of generating value from knowledge

A strategic alliance is:

Is knowledge management a valuable approach in strategic management?

Wal-Mart's success is founded on its excellence in logistics and cost cutting. What could explain this set of capabilities?

The idea that capabilities result in rigidities:

For a firm, maintaining its competitive advantages implies that it is:

The effectiveness of a team depends on its culture and ability to learn by doing

Routinization means doing something so often that some activities or standards are subconscious

What does the concept of knowledge conversion comprise?

We can define organizational culture as "perceptions, common values, and behavioral norms shared within an organization"

The lack of integration across MBA programs is a difficult issue to resolve, because:

Managing capabilities is harder than managing resources because:

The Concept of Strategy

Goals, Values and Performance

Industry Analysis: the Fundamentals

Further Topics in Industry and Competitive Analysis

Analyzing Resources and Capabilities

Organization Structure and Management Systems: the Fundamentals of Strategy Implementation

The Nature and Sources of Competitive Advantage

Cost Advantage

Differentiation Advantage

Industry Evolution and Strategic Change

Technology-Based Industries and the Management of Innovation

Competitive Advantage in Mature Industries

Vertical Integration and the Scope of the Firm

Global Strategies and the Multinational Corporation

Diversification Strategy

Implementing Corporate Strategy: Management of the Multibusiness Firm

Current Trends in Strategic Management

Filters