Question 1

A process flowchart uses which of the following symbols to represent flows of material or customers in a flow diagram?

Accepted Answer

A) Rectangle 
B) Arrow 
C) Inverted triangle 
D) Diamond 
E) A dashed line 
A) Rectangle 
B) Arrow 
C) Inverted triangle 
D) Diamond 
E) A dashed line B

Question 2

Process analysis can help answer many important questions such as why change in a process is necessary.

Accepted Answer

A) True 
 B)False  False

Question 3

What might you do in designing a two-stage process where each process had equal average process time but with high process time variability in the first stage and low variability in the second stage? Why?

Accepted Answer

One solution is to place a small buffer inventory between the two stages as discussed in the text at the bottom of page 117-118.By allowing a small amount of inventory to accumulate between the two processes one keeps the second process from wasting the time when it would otherwise be "starved."

Question 4

A bottleneck occurs when a stage in a production process is starving.

Accepted Answer

A) True 
 B)False

Question 5

Process analysis can help answer many important questions such as how many customers can a process handle per hour.

Accepted Answer

A) True 
 B)False

Question 6

A process flowchart uses symbols to represent which of the following?

Accepted Answer

A) Factory location 
B) Warehouse space available 
C) Work force schedules 
D) Flows of material or customers 
E) Data analysis 
A) Factory location 
B) Warehouse space available 
C) Work force schedules 
D) Flows of material or customers 
E) Data analysis

Question 7

To reduce process throughput time you might try which of the following actions?

Accepted Answer

A) Outsource activities 
B) Change the sequence of activities 
C) Improve teamwork 
D) Reduce management interference 
E) Introduce incentive pay 
A) Outsource activities 
B) Change the sequence of activities 
C) Improve teamwork 
D) Reduce management interference 
E) Introduce incentive pay

Question 8

When a make-to-order production process is used, production is based on forecasts.

Accepted Answer

A) True 
 B)False

Question 9

Inventory turn is the cost of goods sold divided by the average inventory value.

Accepted Answer

A) True 
 B)False

Question 10

When we use a make-to-stock production process we control our production based on a desired amount of finished goods inventory.

Accepted Answer

A) True 
 B)False

Question 11

Cycle time is the ratio of the time that a resource is actually activated relative to the time that it is available for use.

Accepted Answer

A) True 
 B)False

Question 12

Little's law says there is a long-term relationship between the inventory, throughput, and flow time of a production system in steady state.

Accepted Answer

A) True 
 B)False

Question 13

The long-term relationship between the inventory, throughput, and flow time of a production system in steady state is called which of the following?

Accepted Answer

A) Peterson's Rule 
B) Murphy's Law 
C) Little's Law 
D) Robert's Rule 
E) None of the above 
A) Peterson's Rule 
B) Murphy's Law 
C) Little's Law 
D) Robert's Rule 
E) None of the above

Question 14

Hybrid processes combine features of make-to-order and make-to-stock production processes.

Accepted Answer

A) True 
 B)False

Question 15

The ratio of output to input is called .

Accepted Answer

The answer of The ratio of output to input is...

Question 16

Three fast-food chains are discussed in the text.McDonald's traditional process is make-to-stock; Wendy's has a make-to-order process and Burger King has a process which is a hybrid of the other two.Discuss
the advantages and disadvantages of each of these approaches.Why do you suppose that each of these approaches can survive in the fast food industry?

Accepted Answer

Discussion of the first part of the ques

Question 17

Process velocity is the ratio of the total throughput time to the value added time.

Accepted Answer

A) True 
 B)False

Question 18

When you compare the metrics of your company to another you are .

Accepted Answer

The answer of When you compare the metrics of your...

Question 19

One way to categorize a process is to determine whether it is a multiple-stage or a single-stage process.

Accepted Answer

A) True 
 B)False

Question 20

Make-to-order production processes are well suited for high volume production of a standardized product.

Accepted Answer

A) True 
 B)False

A process flowchart uses which of the following symbols to represent flows of material or customers in a flow diagram?

Process analysis can help answer many important questions such as why change in a process is necessary.

What might you do in designing a two-stage process where each process had equal average process time but with high process time variability in the first stage and low variability in the second stage? Why?

A bottleneck occurs when a stage in a production process is starving.

Process analysis can help answer many important questions such as how many customers can a process handle per hour.

A process flowchart uses symbols to represent which of the following?

To reduce process throughput time you might try which of the following actions?

When a make-to-order production process is used, production is based on forecasts.

Inventory turn is the cost of goods sold divided by the average inventory value.

When we use a make-to-stock production process we control our production based on a desired amount of finished goods inventory.

Cycle time is the ratio of the time that a resource is actually activated relative to the time that it is available for use.

Little's law says there is a long-term relationship between the inventory, throughput, and flow time of a production system in steady state.

The long-term relationship between the inventory, throughput, and flow time of a production system in steady state is called which of the following?

Hybrid processes combine features of make-to-order and make-to-stock production processes.

The ratio of output to input is called .

Process velocity is the ratio of the total throughput time to the value added time.

When you compare the metrics of your company to another you are .

One way to categorize a process is to determine whether it is a multiple-stage or a single-stage process.

Make-to-order production processes are well suited for high volume production of a standardized product.

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Exam 5: Process Analysis

A process flowchart uses which of the following symbols to represent flows of material or customers in a flow diagram?

Process analysis can help answer many important questions such as why change in a process is necessary.

What might you do in designing a two-stage process where each process had equal average process time but with high process time variability in the first stage and low variability in the second stage? Why?

A bottleneck occurs when a stage in a production process is starving.

Process analysis can help answer many important questions such as how many customers can a process handle per hour.

A process flowchart uses symbols to represent which of the following?

To reduce process throughput time you might try which of the following actions?

When a make-to-order production process is used, production is based on forecasts.

Inventory turn is the cost of goods sold divided by the average inventory value.

When we use a make-to-stock production process we control our production based on a desired amount of finished goods inventory.

Cycle time is the ratio of the time that a resource is actually activated relative to the time that it is available for use.

Little's law says there is a long-term relationship between the inventory, throughput, and flow time of a production system in steady state.

The long-term relationship between the inventory, throughput, and flow time of a production system in steady state is called which of the following?

Hybrid processes combine features of make-to-order and make-to-stock production processes.

The ratio of output to input is called .

Process velocity is the ratio of the total throughput time to the value added time.

When you compare the metrics of your company to another you are .

One way to categorize a process is to determine whether it is a multiple-stage or a single-stage process.

Make-to-order production processes are well suited for high volume production of a standardized product.

Operations and Supply Chain Management

Strategy and Sustainability

Product and Service Design

Strategic Capacity Management

Production Processes

Service Processes

Health Care Processes

Six-Sigma Quality

Projects

Global Sourcing and Procurement

Location, Logistics and Distribution

Lean and Sustainable Supply Chains

Enterprise Resource Planning Systems

Demand Management and Forecasting

Sales and Operations Planning

Inventory Control

Material Requirements Planning

Scheduling

Constraint Management

Filters