Question 1

If a person scores a 78 on a test on one day and scores a 79 when retested on another day,you would most likely conclude that the test is ________.

Accepted Answer

A) valid 
B) invalid 
C) reliable 
D) unreliable 
A) valid 
B) invalid 
C) reliable 
D) unreliable

Question 2

Which of the following shows the degree to which using a selection measure improves the quality of individuals selected for a job?

Accepted Answer

A) utility analysis 
B) validity score 
C) reliability coefficient 
D) internal HR audit 
A) utility analysis 
B) validity score 
C) reliability coefficient 
D) internal HR audit

Question 3

For over 40 years,Golden Creamery has been mixing up fresh,gourmet ice cream for customers.The company originated in Dallas and now boasts stores in 35 states.The business has primarily expanded by selling franchises to qualified candidates.Golden Creamery executives realize that the firm's success depends upon the success of each franchise.In the past,each individual franchise owner determined the best method for screening applicants.However,as the firm grows,Golden Creamery executives want to standardize the hiring process by requiring all franchisees to use the same preemployment tests. Which of the following,if true,supports the argument that Golden Creamery should require franchise owners to use the firm's preemployment tests?

Accepted Answer

A) Hourly employees at Golden Creamery stores typically remain with the company long enough to be promoted to management positions. 
B) Annual turnover rates for hourly employees of Golden Creamery stores are three times the rate of comparable businesses. 
C) Golden Creamery uses a series of videos to train new hires as well as a mentoring program that has proven successful in the past. 
D) Individuals interested in working at a Golden Creamery store can complete online applications on the firm's website. 
A) Hourly employees at Golden Creamery stores typically remain with the company long enough to be promoted to management positions. 
B) Annual turnover rates for hourly employees of Golden Creamery stores are three times the rate of comparable businesses. 
C) Golden Creamery uses a series of videos to train new hires as well as a mentoring program that has proven successful in the past. 
D) Individuals interested in working at a Golden Creamery store can complete online applications on the firm's website.

Question 4

Which of the following statements is representative of what might be asked in a situational interview?

Accepted Answer

A) "Tell me about a time you showed leadership in a difficult situation." 
B) "How have you handled ethical dilemmas in the past?" 
C) "Suppose you were confronted with an angry customer who threatened to sue the company.What would you do?" 
D) "In this position,you are responsible for hiring and firing subordinates.Have you ever fired anyone before? Tell me how you handled the situation." 
A) "Tell me about a time you showed leadership in a difficult situation." 
B) "How have you handled ethical dilemmas in the past?" 
C) "Suppose you were confronted with an angry customer who threatened to sue the company.What would you do?" 
D) "In this position,you are responsible for hiring and firing subordinates.Have you ever fired anyone before? Tell me how you handled the situation."

Question 5

All of the following are guidelines for conducting an effective interview EXCEPT ________.

Accepted Answer

A) asking the candidate questions that require yes or no answers 
B) showing courtesy and friendliness towards the candidate 
C) scheduling a private room for the interview 
D) taking brief notes during the interview 
A) asking the candidate questions that require yes or no answers 
B) showing courtesy and friendliness towards the candidate 
C) scheduling a private room for the interview 
D) taking brief notes during the interview

Question 6

Which of the following is the primary advantage of using management assessment centers in the selection process?

Accepted Answer

A) Development costs are very low. 
B) Peers are effectively able to predict the success of applicants. 
C) Minimal time is required for test administration. 
D) Industrial psychologists are involved in the testing process. 
A) Development costs are very low. 
B) Peers are effectively able to predict the success of applicants. 
C) Minimal time is required for test administration. 
D) Industrial psychologists are involved in the testing process.

Question 7

How do nonverbal behaviors affect interviewer ratings of candidates?

Accepted Answer

An applicant's nonverbal behavior can ha

Question 8

A test that is criterion valid contains a fair sample of the tasks and skills actually needed for the job in question.

Accepted Answer

A) True 
 B)False

Question 9

Red Robin Gourmet Burgers is a national restaurant chain with nearly 36,000 employees that began as a small restaurant in Seattle.Over the years,Red Robin has attempted to develop a reputation as a fun,family restaurant that offers both excellent food and service.Red Robin's core values-honor,integrity,having fun,and continually seeking knowledge-serve as the basis for all of the firm's decisions and are even embroidered on the sleeves of every employee's uniform.As Red Robin continues to expand,executives are considering adding tests to the screening process. Which of the following,if true,would undermine the argument that Red Robin should use achievement tests in the employee selection process?

Accepted Answer

A) Red Robin provides a two-week training session to all new hires,which are frequently college students with little experience in the restaurant industry. 
B) Red Robin requires applicants for cashier positions to take typing tests to assess their speed at the cash register. 
C) Red Robin expects applicants for management positions to understand current EEO laws and be aware of ADA requirements. 
D) Red Robin receives so many applications that it only considers individuals with previous job experience in the restaurant industry. 
A) Red Robin provides a two-week training session to all new hires,which are frequently college students with little experience in the restaurant industry. 
B) Red Robin requires applicants for cashier positions to take typing tests to assess their speed at the cash register. 
C) Red Robin expects applicants for management positions to understand current EEO laws and be aware of ADA requirements. 
D) Red Robin receives so many applications that it only considers individuals with previous job experience in the restaurant industry.

Question 10

The primary focus of the Global Competencies Inventory is to measure an individual's ________.

Accepted Answer

A) cognitive skills 
B) level of adaptability 
C) ability to learn a foreign language 
D) degree of international knowledge 
A) cognitive skills 
B) level of adaptability 
C) ability to learn a foreign language 
D) degree of international knowledge

Question 11

The unreliability of a test would most likely be explained by all of the following EXCEPT ________.

Accepted Answer

A) poor sampling of question material 
B) inconsistent testing conditions 
C) failure to predict job performance 
D) differences in the test-taker 
A) poor sampling of question material 
B) inconsistent testing conditions 
C) failure to predict job performance 
D) differences in the test-taker

Question 12

The first step in the validation process is ________.

Accepted Answer

A) creating a test battery 
B) analyzing the job 
C) administering tests 
D) cross-validating 
A) creating a test battery 
B) analyzing the job 
C) administering tests 
D) cross-validating

Question 13

As a manager,what is the most important reason to select employees carefully?

Accepted Answer

A) meet industry and organizational standards 
B) comply with federal and state labor laws 
C) improve personal and organizational performance 
D) establish a high-performing work system 
A) meet industry and organizational standards 
B) comply with federal and state labor laws 
C) improve personal and organizational performance 
D) establish a high-performing work system

Question 14

If a person scores a 70 on an intelligence test on one day and scores 110 when retested on another day,you might conclude that this test is ________.

Accepted Answer

A) valid 
B) reliable 
C) unreliable 
D) inconsistent 
A) valid 
B) reliable 
C) unreliable 
D) inconsistent

Question 15

Tests administered for hiring purposes should be both valid and reasonable if used by a firm that adheres to evidence-based human resources.

Accepted Answer

A) True 
 B)False

Question 16

The American Psychological Association's standards for educational and psychological tests are legally enforceable by state and federal governments.

Accepted Answer

A) True 
 B)False

Question 17

According to the ADA,when is a medical exam permissible?

Accepted Answer

A) before the initial job interview 
B) between the job interview and the job offer 
C) between the job offer and the commencement of work 
D) after the commencement of work 
A) before the initial job interview 
B) between the job interview and the job offer 
C) between the job offer and the commencement of work 
D) after the commencement of work

Question 18

Candidates who make an initial bad impression on an interviewer are typically able to reverse the situation if they close the interview in a strong manner.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following tests measures what someone has learned?

Accepted Answer

A) achievement test 
B) job knowledge test 
C) cognitive ability test 
D) aptitude test 
A) achievement test 
B) job knowledge test 
C) cognitive ability test 
D) aptitude test

Question 20

How can the validity of a personnel test be determined? What types of personnel tests rate high and low in validity?

Accepted Answer

The two ways to demonstrate a test's val

If a person scores a 78 on a test on one day and scores a 79 when retested on another day,you would most likely conclude that the test is ________.

Which of the following shows the degree to which using a selection measure improves the quality of individuals selected for a job?

Which of the following statements is representative of what might be asked in a situational interview?

All of the following are guidelines for conducting an effective interview EXCEPT ________.

Which of the following is the primary advantage of using management assessment centers in the selection process?

How do nonverbal behaviors affect interviewer ratings of candidates?

A test that is criterion valid contains a fair sample of the tasks and skills actually needed for the job in question.

The primary focus of the Global Competencies Inventory is to measure an individual's ________.

The unreliability of a test would most likely be explained by all of the following EXCEPT ________.

The first step in the validation process is ________.

As a manager,what is the most important reason to select employees carefully?

If a person scores a 70 on an intelligence test on one day and scores 110 when retested on another day,you might conclude that this test is ________.

Tests administered for hiring purposes should be both valid and reasonable if used by a firm that adheres to evidence-based human resources.

The American Psychological Association's standards for educational and psychological tests are legally enforceable by state and federal governments.

According to the ADA,when is a medical exam permissible?

Candidates who make an initial bad impression on an interviewer are typically able to reverse the situation if they close the interview in a strong manner.

Which of the following tests measures what someone has learned?

How can the validity of a personnel test be determined? What types of personnel tests rate high and low in validity?

Managing Human Resources Today

Managing Equal Opportunity and Diversity

Human Resource Strategy and Analysis

Job Analysis and Talent Management

Personnel Planning and Recruiting

Training and Developing Employees

Performance and Talent Management

Managing Careers

Developing Compensation Plans

Pay for Performance and Employee Benefits

Maintaining Positive Employee Relations

Labor Relations and Collective Bargaining

Improving Occupational Safety, Health, and Risk Management

Filters

Exam 6: Selecting Employees

If a person scores a 78 on a test on one day and scores a 79 when retested on another day,you would most likely conclude that the test is ________.

Which of the following shows the degree to which using a selection measure improves the quality of individuals selected for a job?

Which of the following statements is representative of what might be asked in a situational interview?

All of the following are guidelines for conducting an effective interview EXCEPT ________.

Which of the following is the primary advantage of using management assessment centers in the selection process?

How do nonverbal behaviors affect interviewer ratings of candidates?

A test that is criterion valid contains a fair sample of the tasks and skills actually needed for the job in question.

The primary focus of the Global Competencies Inventory is to measure an individual's ________.

The unreliability of a test would most likely be explained by all of the following EXCEPT ________.

The first step in the validation process is ________.

As a manager,what is the most important reason to select employees carefully?

If a person scores a 70 on an intelligence test on one day and scores 110 when retested on another day,you might conclude that this test is ________.

Tests administered for hiring purposes should be both valid and reasonable if used by a firm that adheres to evidence-based human resources.

The American Psychological Association's standards for educational and psychological tests are legally enforceable by state and federal governments.

According to the ADA,when is a medical exam permissible?

Candidates who make an initial bad impression on an interviewer are typically able to reverse the situation if they close the interview in a strong manner.

Which of the following tests measures what someone has learned?

How can the validity of a personnel test be determined? What types of personnel tests rate high and low in validity?

Managing Human Resources Today

Managing Equal Opportunity and Diversity

Human Resource Strategy and Analysis

Job Analysis and Talent Management

Personnel Planning and Recruiting

Training and Developing Employees

Performance and Talent Management

Managing Careers

Developing Compensation Plans

Pay for Performance and Employee Benefits

Maintaining Positive Employee Relations

Labor Relations and Collective Bargaining

Improving Occupational Safety, Health, and Risk Management

Filters