Question 1

As an HR manager,you should avoid visiting the work area of a grievance or examining the grievants' personnel records.

Accepted Answer

A) True 
 B)False  False

Question 2

Which of the following is most likely a false statement about union membership?

Accepted Answer

A) Employees prefer nonunion workers,so they pay them higher wages than union workers. 
B) In an attempt to organize workers aggressively,seven big unions formed one federation. 
C) In some industries,unionization has been linked to improved employee performance. 
D) Both blue-collar and white-collar industries have union members. 
A) Employees prefer nonunion workers,so they pay them higher wages than union workers. 
B) In an attempt to organize workers aggressively,seven big unions formed one federation. 
C) In some industries,unionization has been linked to improved employee performance. 
D) Both blue-collar and white-collar industries have union members. A

Question 3

Which type of union security accounts for almost three-fourths of union contracts?

Accepted Answer

A) preferential shop 
B) agency shop 
C) closed shop 
D) union shop 
A) preferential shop 
B) agency shop 
C) closed shop 
D) union shop D

Question 4

Which form of arbitration means that both parties are committed to accepting the arbitrator's decision?

Accepted Answer

A) interest arbitration 
B) binding arbitration 
C) nonbinding arbitration 
D) compulsory arbitration 
A) interest arbitration 
B) binding arbitration 
C) nonbinding arbitration 
D) compulsory arbitration

Question 5

Which of the following is a characteristic of good-faith bargaining?

Accepted Answer

A) overlooking bargaining items 
B) making unilateral changes 
C) making counterproposals 
D) bypassing union representatives 
A) overlooking bargaining items 
B) making unilateral changes 
C) making counterproposals 
D) bypassing union representatives

Question 6

Which term refers to the formal process for addressing any factor involving wages,hours,or conditions of employment that is used as a complaint against the employer?

Accepted Answer

A) negotiation 
B) collective bargaining 
C) arbitration method 
D) grievance procedure 
A) negotiation 
B) collective bargaining 
C) arbitration method 
D) grievance procedure

Question 7

The Employee Free Choice Act would make it more difficult for employers to prevent the formation of unions.

Accepted Answer

A) True 
 B)False

Question 8

Which intervention method listed below is the most definitive of all third-party interventions?

Accepted Answer

A) fact finding 
B) mediation 
C) binding arbitration 
D) interest arbitration 
A) fact finding 
B) mediation 
C) binding arbitration 
D) interest arbitration

Question 9

List and describe the five steps involved in planning a union drive and election.

Accepted Answer

The five basic steps include 
1)make ini

Question 10

Union authorization cards serve all of the following functions EXCEPT ________.

Accepted Answer

A) subjecting the employee to union rules 
B) stating that the employee has applied for membership 
C) designating the union as a bargaining representative 
D) enabling employers to modify employment conditions 
A) subjecting the employee to union rules 
B) stating that the employee has applied for membership 
C) designating the union as a bargaining representative 
D) enabling employers to modify employment conditions

Question 11

Hyper-Tech Enterprises manufactures mechanical parts used in air conditioning and heating units.The company employs over 300 workers at its Alabama facility.None of the Hyper-Tech employees belongs to a union;however,management believes that unionization is in the near future.A representative of a local union has recently visited Hyper-Tech in an attempt to solicit members and have them sign authorization cards.Enough eligible employees have signed authorization cards to petition the NLRB for an election.Hyper-Tech's top executives are considering fighting the unionization efforts. Which of the following,if true,supports the argument by the NLRB that Hyper-Tech has conducted unfair labor practices?

Accepted Answer

A) Hyper-Tech managers prohibited union representatives from soliciting employees who were on duty. 
B) Hyper-Tech managers intervened when pro-union employees solicited other employees while both were on duty. 
C) Hyper-Tech managers prohibited the distribution of union literature in the company cafeteria during lunch. 
D) Hyper-Tech managers barred non-employee union representatives from entering the firm's building. 
A) Hyper-Tech managers prohibited union representatives from soliciting employees who were on duty. 
B) Hyper-Tech managers intervened when pro-union employees solicited other employees while both were on duty. 
C) Hyper-Tech managers prohibited the distribution of union literature in the company cafeteria during lunch. 
D) Hyper-Tech managers barred non-employee union representatives from entering the firm's building.

Question 12

Which of the following best describes a "yellow-dog"contract?

Accepted Answer

A) Employers agree to abide by the guidelines of the local labor unions. 
B) As a condition of employment,an employee agrees not to join a union. 
C) Union members agree to the agency shop form of union security. 
D) As a condition of employment,an employee agrees not to picket. 
A) Employers agree to abide by the guidelines of the local labor unions. 
B) As a condition of employment,an employee agrees not to join a union. 
C) Union members agree to the agency shop form of union security. 
D) As a condition of employment,an employee agrees not to picket.

Question 13

Grievances should be settled based on what is considered fair even if the solution differs from the labor agreement.

Accepted Answer

A) True 
 B)False

Question 14

In most cases,which of the following improves a union's chances of winning a certification election?

Accepted Answer

A) large voting blocs 
B) small bargaining units 
C) high unemployment rates in area 
D) regional area with low union involvement 
A) large voting blocs 
B) small bargaining units 
C) high unemployment rates in area 
D) regional area with low union involvement

Question 15

Which of the following guaranteed each employee the right to bargain collectively free from interference,restraint,or coercion?

Accepted Answer

A) National Labor Relations Act 
B) Norris-LaGuardia Act 
C) National Labor Relations Board 
D) Taft-Hartley Act 
A) National Labor Relations Act 
B) Norris-LaGuardia Act 
C) National Labor Relations Board 
D) Taft-Hartley Act

Question 16

The National Air Traffic Controllers Association and the Federal Aviation Administration have reached an impasse during collective bargaining.Which of the following will most likely be used to reach a settlement?

Accepted Answer

A) interest arbitration 
B) mediation 
C) binding arbitration 
D) fact finding 
A) interest arbitration 
B) mediation 
C) binding arbitration 
D) fact finding

Question 17

Which of the following is NOT one of the three layers of most union structures?

Accepted Answer

A) local union 
B) national union 
C) global federation 
D) national federation 
A) local union 
B) national union 
C) global federation 
D) national federation

Question 18

Lockouts are viewed by the NLRB as an unfair labor practice in all cases.

Accepted Answer

A) True 
 B)False

Question 19

As an HR manager in the process of handling a grievance,you should treat the union representative as your equal and negotiate a solution privately without involving your higher level manager.

Accepted Answer

A) True 
 B)False

Question 20

All of the following are negotiating guidelines EXCEPT ________.

Accepted Answer

A) acting fairly but firmly 
B) controlling emotions 
C) compromising 
D) working quickly 
A) acting fairly but firmly 
B) controlling emotions 
C) compromising 
D) working quickly

As an HR manager,you should avoid visiting the work area of a grievance or examining the grievants' personnel records.

Which of the following is most likely a false statement about union membership?

Which type of union security accounts for almost three-fourths of union contracts?

Which form of arbitration means that both parties are committed to accepting the arbitrator's decision?

Which of the following is a characteristic of good-faith bargaining?

Which term refers to the formal process for addressing any factor involving wages,hours,or conditions of employment that is used as a complaint against the employer?

The Employee Free Choice Act would make it more difficult for employers to prevent the formation of unions.

Which intervention method listed below is the most definitive of all third-party interventions?

List and describe the five steps involved in planning a union drive and election.

Union authorization cards serve all of the following functions EXCEPT ________.

Which of the following best describes a "yellow-dog"contract?

Grievances should be settled based on what is considered fair even if the solution differs from the labor agreement.

In most cases,which of the following improves a union's chances of winning a certification election?

Which of the following guaranteed each employee the right to bargain collectively free from interference,restraint,or coercion?

The National Air Traffic Controllers Association and the Federal Aviation Administration have reached an impasse during collective bargaining.Which of the following will most likely be used to reach a settlement?

Which of the following is NOT one of the three layers of most union structures?

Lockouts are viewed by the NLRB as an unfair labor practice in all cases.

As an HR manager in the process of handling a grievance,you should treat the union representative as your equal and negotiate a solution privately without involving your higher level manager.

All of the following are negotiating guidelines EXCEPT ________.

Managing Human Resources Today

Managing Equal Opportunity and Diversity

Human Resource Strategy and Analysis

Job Analysis and Talent Management

Personnel Planning and Recruiting

Selecting Employees

Training and Developing Employees

Performance and Talent Management

Managing Careers

Developing Compensation Plans

Pay for Performance and Employee Benefits

Maintaining Positive Employee Relations

Improving Occupational Safety, Health, and Risk Management

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Exam 13: Labor Relations and Collective Bargaining

As an HR manager,you should avoid visiting the work area of a grievance or examining the grievants' personnel records.

Which of the following is most likely a false statement about union membership?

Which type of union security accounts for almost three-fourths of union contracts?

Which form of arbitration means that both parties are committed to accepting the arbitrator's decision?

Which of the following is a characteristic of good-faith bargaining?

Which term refers to the formal process for addressing any factor involving wages,hours,or conditions of employment that is used as a complaint against the employer?

The Employee Free Choice Act would make it more difficult for employers to prevent the formation of unions.

Which intervention method listed below is the most definitive of all third-party interventions?

List and describe the five steps involved in planning a union drive and election.

Union authorization cards serve all of the following functions EXCEPT ________.

Which of the following best describes a "yellow-dog"contract?

Grievances should be settled based on what is considered fair even if the solution differs from the labor agreement.

In most cases,which of the following improves a union's chances of winning a certification election?

Which of the following guaranteed each employee the right to bargain collectively free from interference,restraint,or coercion?

The National Air Traffic Controllers Association and the Federal Aviation Administration have reached an impasse during collective bargaining.Which of the following will most likely be used to reach a settlement?

Which of the following is NOT one of the three layers of most union structures?

Lockouts are viewed by the NLRB as an unfair labor practice in all cases.

As an HR manager in the process of handling a grievance,you should treat the union representative as your equal and negotiate a solution privately without involving your higher level manager.

All of the following are negotiating guidelines EXCEPT ________.

Managing Human Resources Today

Managing Equal Opportunity and Diversity

Human Resource Strategy and Analysis

Job Analysis and Talent Management

Personnel Planning and Recruiting

Selecting Employees

Training and Developing Employees

Performance and Talent Management

Managing Careers

Developing Compensation Plans

Pay for Performance and Employee Benefits

Maintaining Positive Employee Relations

Improving Occupational Safety, Health, and Risk Management

Filters