Question 1

Which of the following is NOT one of the primary purposes of employee orientation?

Accepted Answer

A) The employee should become skilled with the firm's software. 
B) The employee should understand the organization in a broad sense. 
C) The employee should have a clear understanding of what is expected. 
D) The employee should begin the process of learning the firm's preferences. 
A) The employee should become skilled with the firm's software. 
B) The employee should understand the organization in a broad sense. 
C) The employee should have a clear understanding of what is expected. 
D) The employee should begin the process of learning the firm's preferences. A

Question 2

Approximately ________ of what employees learn on the job comes from informal learning.

Accepted Answer

A) 80% 
B) 60% 
C) 40% 
D) 20% 
A) 80% 
B) 60% 
C) 40% 
D) 20% A

Question 3

Which term refers to a situation where an employer fails to train adequately,and the employee subsequently harms a third party?

Accepted Answer

A) just-cause employment practices 
B) negligent training liability 
C) invalid hiring procedures 
D) negligent hiring 
A) just-cause employment practices 
B) negligent training liability 
C) invalid hiring procedures 
D) negligent hiring B

Question 4

What is management development? What is organizational development? What methods are used for each?

Accepted Answer

Management development is any attempt to

Question 5

A task analysis is typically conducted to identify the training needs of current employees,while a performance analysis is limited to newly hired employees.

Accepted Answer

A) True 
 B)False

Question 6

Providing learning content on demand through cell phones and laptops is known as mobile learning.

Accepted Answer

A) True 
 B)False

Question 7

In a brief essay,discuss how firms utilize advancements in technology to train their employees and to develop their managers.

Accepted Answer

In computer-based training (CBT),trainee

Question 8

Hiring highly skilled employees with great potential eliminates the need to provide orientation and training.

Accepted Answer

A) True 
 B)False

Question 9

According to Kurt Lewin,in order for a change to occur,which stage must occur first?

Accepted Answer

A) unfreezing 
B) moving 
C) refreezing 
D) shifting 
A) unfreezing 
B) moving 
C) refreezing 
D) shifting

Question 10

Mark Caffrey,vice president of sales at Samson Pharmaceuticals,manages a sales team of 10 employees.Members of Mark's sales force vary in experience level.Four members of the sales team have worked at Samson for less than 1 year.The other six salespeople have been with Samson anywhere from 3 to 7 years.Mark recently received the annual sales report and noticed that sales have been dropping steadily over the last year.Mark is considering the idea of providing training to his sales team as a way to boost sales. All of the following questions are relevant to Mark's decision to implement a training program for his sales team EXCEPT ________.

Accepted Answer

A) What were the results of attitude surveys distributed to the sales team? 
B) What interpersonal competencies are expected of sales team members? 
C) What tools are available to sales team members to help them work efficiently? 
D) What methods are used for recruiting and interviewing individuals for sales positions? 
A) What were the results of attitude surveys distributed to the sales team? 
B) What interpersonal competencies are expected of sales team members? 
C) What tools are available to sales team members to help them work efficiently? 
D) What methods are used for recruiting and interviewing individuals for sales positions?

Question 11

In the ADDIE training process model,which of the following occurs immediately after a needs analysis has been conducted?

Accepted Answer

A) assessing the program's successes or failures 
B) presenting the program to a test audience 
C) designing the overall training program 
D) training a targeted employee group 
A) assessing the program's successes or failures 
B) presenting the program to a test audience 
C) designing the overall training program 
D) training a targeted employee group

Question 12

Functional illiteracy was once a serious issue in the workforce,but improvements in educational testing have virtually eliminated the problem.

Accepted Answer

A) True 
 B)False

Question 13

Lifelong learning programs focus primarily on helping employees acquire post-graduate degrees in highly technical fields of study.

Accepted Answer

A) True 
 B)False

Question 14

Management development is a special approach to organizational change in which the employees themselves formulate the change that is required and implement it.

Accepted Answer

A) True 
 B)False

Question 15

For training to be successful and effective,a trainee must have ________.

Accepted Answer

A) experience 
B) motivation 
C) management skills 
D) technical expertise 
A) experience 
B) motivation 
C) management skills 
D) technical expertise

Question 16

Which of the following is an example of computer-based training?

Accepted Answer

A) participating in computerized simulations 
B) conducting a computerized performance analysis 
C) enrolling for a course through a learning portal 
D) simultaneously communicating with global employees 
A) participating in computerized simulations 
B) conducting a computerized performance analysis 
C) enrolling for a course through a learning portal 
D) simultaneously communicating with global employees

Question 17

In which of the following settings would mobile learning be most appropriate?

Accepted Answer

A) giving a salesperson an update on inventory 
B) helping an HR manager handle an angry worker 
C) showing a mechanical engineer numerous schematics 
D) providing a marketing manager with multiple spreadsheets 
A) giving a salesperson an update on inventory 
B) helping an HR manager handle an angry worker 
C) showing a mechanical engineer numerous schematics 
D) providing a marketing manager with multiple spreadsheets

Question 18

The basic aim of ________ is to increase the participant's insight into his or her own behavior and the behavior of others by encouraging an open expression of feelings in a trainer-guided group.

Accepted Answer

A) sensitivity training 
B) action research 
C) group therapy 
D) coaching 
A) sensitivity training 
B) action research 
C) group therapy 
D) coaching

Question 19

All of the following are included in a task analysis record form EXCEPT ________.

Accepted Answer

A) performance standards 
B) trainable skills required 
C) performance appraisals 
D) human aptitudes required 
A) performance standards 
B) trainable skills required 
C) performance appraisals 
D) human aptitudes required

Question 20

What is the primary focus of a strategic training needs analysis?

Accepted Answer

A) training needed for future jobs 
B) evaluation of training programs 
C) training needed for current jobs 
D) evaluation of strategic planning 
A) training needed for future jobs 
B) evaluation of training programs 
C) training needed for current jobs 
D) evaluation of strategic planning

Which of the following is NOT one of the primary purposes of employee orientation?

Approximately ________ of what employees learn on the job comes from informal learning.

Which term refers to a situation where an employer fails to train adequately,and the employee subsequently harms a third party?

What is management development? What is organizational development? What methods are used for each?

A task analysis is typically conducted to identify the training needs of current employees,while a performance analysis is limited to newly hired employees.

Providing learning content on demand through cell phones and laptops is known as mobile learning.

In a brief essay,discuss how firms utilize advancements in technology to train their employees and to develop their managers.

Hiring highly skilled employees with great potential eliminates the need to provide orientation and training.

According to Kurt Lewin,in order for a change to occur,which stage must occur first?

In the ADDIE training process model,which of the following occurs immediately after a needs analysis has been conducted?

Functional illiteracy was once a serious issue in the workforce,but improvements in educational testing have virtually eliminated the problem.

Lifelong learning programs focus primarily on helping employees acquire post-graduate degrees in highly technical fields of study.

Management development is a special approach to organizational change in which the employees themselves formulate the change that is required and implement it.

For training to be successful and effective,a trainee must have ________.

Which of the following is an example of computer-based training?

In which of the following settings would mobile learning be most appropriate?

The basic aim of ________ is to increase the participant's insight into his or her own behavior and the behavior of others by encouraging an open expression of feelings in a trainer-guided group.

All of the following are included in a task analysis record form EXCEPT ________.

What is the primary focus of a strategic training needs analysis?

Managing Human Resources Today

Managing Equal Opportunity and Diversity

Human Resource Strategy and Analysis

Job Analysis and Talent Management

Personnel Planning and Recruiting

Selecting Employees

Performance and Talent Management

Managing Careers

Developing Compensation Plans

Pay for Performance and Employee Benefits

Maintaining Positive Employee Relations

Labor Relations and Collective Bargaining

Improving Occupational Safety, Health, and Risk Management

Filters

Exam 7: Training and Developing Employees

Which of the following is NOT one of the primary purposes of employee orientation?

Approximately ________ of what employees learn on the job comes from informal learning.

Which term refers to a situation where an employer fails to train adequately,and the employee subsequently harms a third party?

What is management development? What is organizational development? What methods are used for each?

A task analysis is typically conducted to identify the training needs of current employees,while a performance analysis is limited to newly hired employees.

Providing learning content on demand through cell phones and laptops is known as mobile learning.

In a brief essay,discuss how firms utilize advancements in technology to train their employees and to develop their managers.

Hiring highly skilled employees with great potential eliminates the need to provide orientation and training.

According to Kurt Lewin,in order for a change to occur,which stage must occur first?

In the ADDIE training process model,which of the following occurs immediately after a needs analysis has been conducted?

Functional illiteracy was once a serious issue in the workforce,but improvements in educational testing have virtually eliminated the problem.

Lifelong learning programs focus primarily on helping employees acquire post-graduate degrees in highly technical fields of study.

Management development is a special approach to organizational change in which the employees themselves formulate the change that is required and implement it.

For training to be successful and effective,a trainee must have ________.

Which of the following is an example of computer-based training?

In which of the following settings would mobile learning be most appropriate?

The basic aim of ________ is to increase the participant's insight into his or her own behavior and the behavior of others by encouraging an open expression of feelings in a trainer-guided group.

All of the following are included in a task analysis record form EXCEPT ________.

What is the primary focus of a strategic training needs analysis?

Managing Human Resources Today

Managing Equal Opportunity and Diversity

Human Resource Strategy and Analysis

Job Analysis and Talent Management

Personnel Planning and Recruiting

Selecting Employees

Performance and Talent Management

Managing Careers

Developing Compensation Plans

Pay for Performance and Employee Benefits

Maintaining Positive Employee Relations

Labor Relations and Collective Bargaining

Improving Occupational Safety, Health, and Risk Management

Filters