Question 1

The global outsourcing market is growing.

Accepted Answer

A) True 
 B)False  True

Question 2

____________is the most widely used form of cloud computing.

Accepted Answer

SaaS, Software as a Service or Application Service Provider

Question 3

Because they have an advanced technological foundation, countries in the highest tier are able to focus investments in "cottage industries."

Accepted Answer

A) True 
 B)False  False

Question 4

Organizations may shy away from cloud computing because:

Accepted Answer

A)  it does not support multiple time zones. 
B)  it costs more money than offshoring. 
C)  of increased data security and privacy concerns. 
D)  SLAs cannot be established. 
E)  short term contracts are required. 
A)  it does not support multiple time zones. 
B)  it costs more money than offshoring. 
C)  of increased data security and privacy concerns. 
D)  SLAs cannot be established. 
E)  short term contracts are required.

Question 5

Kellwood, the American apparel maker, decided to consolidate and bring IT operations back in-house in order to reduce costs. Kellwood chose which of the following strategies?

Accepted Answer

A)  Outsource 
B)  Backsource 
C)  Offshore 
D)  Captive center 
E)  Farshore 
A)  Outsource 
B)  Backsource 
C)  Offshore 
D)  Captive center 
E)  Farshore

Question 6

Outsourcing to a company located in the same time zone is referred to as which type of sourcing?

Accepted Answer

A)  Farshoring 
B)  Nearshoring 
C)  Zoneshoring 
D)  Insourcing 
E)  Cloud computing 
A)  Farshoring 
B)  Nearshoring 
C)  Zoneshoring 
D)  Insourcing 
E)  Cloud computing

Question 7

An outsourcing organization may not recommend the use of newer technologies. Why not?

Accepted Answer

An outsourcing organization may not reco

Question 8

IT organizations will outsource which one of the following IT activities?

Accepted Answer

A)  Programming 
B)  IT transactions 
C)  Knowledge-based business processes 
D)  Data storage 
E)  All of the above. 
A)  Programming 
B)  IT transactions 
C)  Knowledge-based business processes 
D)  Data storage 
E)  All of the above.

Question 9

Outsourcing decisions can be difficult and expensive to reverse because of:

Accepted Answer

A)  Cultural differences. 
B)  Complicated infrastructure and staffing considerations. 
C)  Data security. 
D)  Data loss. 
E)  CMM. 
A)  Cultural differences. 
B)  Complicated infrastructure and staffing considerations. 
C)  Data security. 
D)  Data loss. 
E)  CMM.

Question 10

Explain how an IS outsourcing provider is able to derive savings that companies themselves cannot realize.

Accepted Answer

IS outsourcing providers are able to der

Question 11

Determine if the following scenario warrants a make or buy decision.
 $$\begin{array} { | l | l | } 
\hline \text { Buy } & \begin{array} { l } 
\text { An orgarization would like to venture into social } \
\text { analytics but has no experience or skills to begin } \
\text { the efforts. }
\end{array} \
\hline \text { Make } & \begin{array} { l } 
\text { A retailer wants to upgrade its Web site bidding } \
\text { system; the bidding system is developed internally } \
\text { and it provides a strategic advarnage over other } \
\text { retailers. }
\end{array} \
\hline \text { Make } & \begin{array} { l } 
\text { An irnovative approach to customized } \
\text { maruffacturing needs to be kept a secret; the hope is } \
\text { that this new process will suprise and shakeup the } \
\text { industry. }
\end{array} \
\hline \text { Buy } & \begin{array} { l } 
\text { The internal website designer has linited } \
\text { availability and is always consumed by the } \
\text { marketing department. }
\end{array} \
\hline
\end{array}$$

Accepted Answer

The scenario presented warrants a make o

Question 12

How can a government create an environment where companies from other nations will want to offshore work to their country? List several specific examples.

Accepted Answer

There are several ways a government can

Question 13

The most common driver for insourcing is to:

Accepted Answer

A)  Keep employees loyal to the company. 
B)  Make a system that cannot be bought. 
C)  Develop internal skill sets. 
D)  Maintain control over the development of the system 
E)  Keep core competencies in-house. 
A)  Keep employees loyal to the company. 
B)  Make a system that cannot be bought. 
C)  Develop internal skill sets. 
D)  Maintain control over the development of the system 
E)  Keep core competencies in-house.

Question 14

How can an organization benefit from outsourcing an IS capability for which it internally has no skills or experience?

Accepted Answer

An organization can benefit from outsour

Question 15

To reduce its dependence on a single outsourcing provider, an organization will seek flexibility and take a "best-of-breed" approach. ____________is the term used to describe this use of multiple outsourcing vendors?

Accepted Answer

Selective

Question 16

A ____________is a combination of public and private clouds where the services are integrated.

Accepted Answer

The answer of A ____________is a combination of public and...

Question 17

In 1989, Kodak chose a(n) _____ approach to outsourcing IS activities and chose to work with suppliers like IBM, DEC, and Businessland. This approach was soon dominated by other firms.

Accepted Answer

A)  offshore 
B)  multivendor 
C)  nearshore 
D)  centralized 
E)  full outsourcing 
A)  offshore 
B)  multivendor 
C)  nearshore 
D)  centralized 
E)  full outsourcing

Question 18

The functions of an entire data center can be replaced by which one of the following cloud computing providers?

Accepted Answer

A)  Software as a Service (SaaS) 
B)  Application Service Provider (ASP) 
C)  Platform as a Service (PaaS) 
D)  Infrastructure as a Service (IaaS) 
E)  Outsourcing as a Service (OaaS) 
A)  Software as a Service (SaaS) 
B)  Application Service Provider (ASP) 
C)  Platform as a Service (PaaS) 
D)  Infrastructure as a Service (IaaS) 
E)  Outsourcing as a Service (OaaS)

Question 19

Explain the options a company has when the quality of work done by an outsourcing firm is no longer satisfactory.

Accepted Answer

When the quality of work done by an outs

Question 20

Of the following, the newest sourcing option for today's IT organizations is:

Accepted Answer

A)  Outsourcing 
B)  Insourcing 
C)  Farshoring 
D)  Cloud computing 
E)  Crowdsourcing 
A)  Outsourcing 
B)  Insourcing 
C)  Farshoring 
D)  Cloud computing 
E)  Crowdsourcing

The global outsourcing market is growing.

____________is the most widely used form of cloud computing.

Because they have an advanced technological foundation, countries in the highest tier are able to focus investments in "cottage industries."

Organizations may shy away from cloud computing because:

Kellwood, the American apparel maker, decided to consolidate and bring IT operations back in-house in order to reduce costs. Kellwood chose which of the following strategies?

Outsourcing to a company located in the same time zone is referred to as which type of sourcing?

An outsourcing organization may not recommend the use of newer technologies. Why not?

IT organizations will outsource which one of the following IT activities?

Outsourcing decisions can be difficult and expensive to reverse because of:

Explain how an IS outsourcing provider is able to derive savings that companies themselves cannot realize.

How can a government create an environment where companies from other nations will want to offshore work to their country? List several specific examples.

The most common driver for insourcing is to:

How can an organization benefit from outsourcing an IS capability for which it internally has no skills or experience?

To reduce its dependence on a single outsourcing provider, an organization will seek flexibility and take a "best-of-breed" approach. ____________is the term used to describe this use of multiple outsourcing vendors?

A ____________is a combination of public and private clouds where the services are integrated.

In 1989, Kodak chose a(n) _____ approach to outsourcing IS activities and chose to work with suppliers like IBM, DEC, and Businessland. This approach was soon dominated by other firms.

The functions of an entire data center can be replaced by which one of the following cloud computing providers?

Explain the options a company has when the quality of work done by an outsourcing firm is no longer satisfactory.

Of the following, the newest sourcing option for today's IT organizations is:

Introduction

The Information Systems Strategy Triangle

Strategic Use of Information Resources

Organizational Strategy and Information Systems

Digital Systems and the Design of Work

Information Systems and Digital Transformation

Architecture and Infrastructure

Security

The Business of Information Technology

Governance of the Information Systems Organization

Managing It Projects

Business Intelligence, Knowledge Management, and Analytics

Privacy and Ethical Considerations in Information Management

Filters

Exam 11: Information Systems Sourcing

The global outsourcing market is growing.

____________is the most widely used form of cloud computing.

Because they have an advanced technological foundation, countries in the highest tier are able to focus investments in "cottage industries."

Organizations may shy away from cloud computing because:

Kellwood, the American apparel maker, decided to consolidate and bring IT operations back in-house in order to reduce costs. Kellwood chose which of the following strategies?

Outsourcing to a company located in the same time zone is referred to as which type of sourcing?

An outsourcing organization may not recommend the use of newer technologies. Why not?

IT organizations will outsource which one of the following IT activities?

Outsourcing decisions can be difficult and expensive to reverse because of:

Explain how an IS outsourcing provider is able to derive savings that companies themselves cannot realize.

How can a government create an environment where companies from other nations will want to offshore work to their country? List several specific examples.

The most common driver for insourcing is to:

How can an organization benefit from outsourcing an IS capability for which it internally has no skills or experience?

To reduce its dependence on a single outsourcing provider, an organization will seek flexibility and take a "best-of-breed" approach. ____________is the term used to describe this use of multiple outsourcing vendors?

A ____________is a combination of public and private clouds where the services are integrated.

In 1989, Kodak chose a(n) _____ approach to outsourcing IS activities and chose to work with suppliers like IBM, DEC, and Businessland. This approach was soon dominated by other firms.

The functions of an entire data center can be replaced by which one of the following cloud computing providers?

Explain the options a company has when the quality of work done by an outsourcing firm is no longer satisfactory.

Of the following, the newest sourcing option for today's IT organizations is:

Introduction

The Information Systems Strategy Triangle

Strategic Use of Information Resources

Organizational Strategy and Information Systems

Digital Systems and the Design of Work

Information Systems and Digital Transformation

Architecture and Infrastructure

Security

The Business of Information Technology

Governance of the Information Systems Organization

Managing It Projects

Business Intelligence, Knowledge Management, and Analytics

Privacy and Ethical Considerations in Information Management

Filters