Question 1

Which of the following is when an IS organization uses contractor services, or even builds its own data center, in a distant land.

Accepted Answer

A)  Cloud computing 
B)  Insourcing 
C)  Inshoring 
D)  Offshoring 
E)  Nearsourcing 
A)  Cloud computing 
B)  Insourcing 
C)  Inshoring 
D)  Offshoring 
E)  Nearsourcing

Question 2

To provide potential customers an idea of an outsourcing provider's development capabilities, the Software Engineering Institute developed what rating?

Accepted Answer

A)  Tier * 
B)  IaaS 
C)  ISO9001 
D)  CMM 
E)  Six Sigma 
A)  Tier * 
B)  IaaS 
C)  ISO9001 
D)  CMM 
E)  Six Sigma

Question 3

Outsourcing providers have more experience dealing with a large number of IS staff and as a result, are often good at doing all of the following EXCEPT:

Accepted Answer

A)  Marketing IS talent 
B)  Providing relevant technical training 
C)  Retaining IT workers for short-term employment 
D)  Hiring good IT professionals 
E)  Developing and sharing best practices 
A)  Marketing IS talent 
B)  Providing relevant technical training 
C)  Retaining IT workers for short-term employment 
D)  Hiring good IT professionals 
E)  Developing and sharing best practices

Question 4

Match the IT activity with the cloud computing provider that can satisfy that service.
 $$\begin{array} { | l | l | } 
\hline \text { IaaS } & \begin{array} { l } 
\text { Using virtualization, networks, and capacity on demand, } \
\text { replaces the functions of a compary's data center. }
\end{array} \
\hline \text { PaaS} & \begin{array} { l } 
\text { Provides computing capacity on needed hardware for a } \
\text { compary }
\end{array} \
\hline \text { SaaS } & \begin{array} { l } 
\text { Provides sofwware application functionality through a } \
\text { web browser. }
\end{array} \
\hline
\end{array}$$

Accepted Answer

The IT activities described in the quest

Question 5

All of the following are risks associated with IS outsourcing EXCEPT:

Accepted Answer

A)  Loss of control 
B)  Dependency on outsourcing providers 
C)  Inadequate adaption of newer technologies 
D)  Requiring more training of in-house staff 
E)  Potential loss of competitive secrets 
A)  Loss of control 
B)  Dependency on outsourcing providers 
C)  Inadequate adaption of newer technologies 
D)  Requiring more training of in-house staff 
E)  Potential loss of competitive secrets

Question 6

____________is the formal contract between clients and an outsourcing provider that describes the expected performance of the service.

Accepted Answer

Service Le

Question 7

If a company decides to outsource to a company in another country that is close in proximity as well as culturally, economically, and politically similar, they are using ____________type of outsourcing

Accepted Answer

The answer of If a company decides to outsource to...

Question 8

Compare and contrast cloud computing with offshore outsourcing.

Accepted Answer

Cloud computing and offshore outsourcing

Question 9

Collaboration crowdsourcing is when social media is used to source solutions to a problem but only a few may be actually used.

Accepted Answer

A) True 
 B)False

Question 10

What is it called when a company brings IS capabilities that were previously outsourced back inhouse?

Accepted Answer

A)  Backsourcing 
B)  Insourcing 
C)  Software as a Service 
D)  Nearshoring 
E)  Cloud computing 
A)  Backsourcing 
B)  Insourcing 
C)  Software as a Service 
D)  Nearshoring 
E)  Cloud computing

Question 11

Which one of the following needs would suggest outsourcing as an option?

Accepted Answer

A)  Reduced capacity. 
B)  Ease of transition to new technologies 
C)  Increase supplier relations 
D)  Growth of data centers 
E)  All of the above. 
A)  Reduced capacity. 
B)  Ease of transition to new technologies 
C)  Increase supplier relations 
D)  Growth of data centers 
E)  All of the above.

Question 12

Which of the following describes the new emphasis on experience-level agreements (XLAs)?

Accepted Answer

A)  They are only required to provide traditional metrics in their reporting rquirements 
B)  They focus on business metrics and results given the dramatic changes in the IT services industry. 
C)  They are contracts used only in farshoring options. 
D)  Such contracts are tightened by not including clauses related to actions in the event of noncompliance 
E)  All of the above. 
A)  They are only required to provide traditional metrics in their reporting rquirements 
B)  They focus on business metrics and results given the dramatic changes in the IT services industry. 
C)  They are contracts used only in farshoring options. 
D)  Such contracts are tightened by not including clauses related to actions in the event of noncompliance 
E)  All of the above.

Question 13

Make the argument for why an outsourcing provider may actually provide better data security than an company's IT organization can.

Accepted Answer

There are several reasons why an outsour

Question 14

Which type of captive center performs core business processes for a parent company and outsources noncore work offshore?

Accepted Answer

A)  Hybrid Captive 
B)  Shared Captive 
C)  Divest Captive 
D)  Terminated Captive 
E)  Core Captive 
A)  Hybrid Captive 
B)  Shared Captive 
C)  Divest Captive 
D)  Terminated Captive 
E)  Core Captive

Question 15

____________is the most traditional approach to sourcing.

Accepted Answer

The answer of ____________is the most traditional approach to sourcing....

Question 16

Match the work activity as something that a company would ideally either outsource or insource.
 $$\begin{array} { | l | l | } 
\hline \text { Outsource } & \text { Commodity work } \
\hline \text { Insource } & \text { Confidential work } \
\hline \text { Insource } & \text { A core competerice } \
\hline \text { Insource } & \text { Value-added activities } \
\hline \text { Outsource } & \begin{array} { l } 
\text { Work based on a skill lacking in } \
\text { the orgarnization }
\end{array} \
\hline
\end{array}$$

Accepted Answer

When deciding whether to outsource or in

Which of the following is when an IS organization uses contractor services, or even builds its own data center, in a distant land.

To provide potential customers an idea of an outsourcing provider's development capabilities, the Software Engineering Institute developed what rating?

Outsourcing providers have more experience dealing with a large number of IS staff and as a result, are often good at doing all of the following EXCEPT:

All of the following are risks associated with IS outsourcing EXCEPT:

____________is the formal contract between clients and an outsourcing provider that describes the expected performance of the service.

If a company decides to outsource to a company in another country that is close in proximity as well as culturally, economically, and politically similar, they are using ____________type of outsourcing

Compare and contrast cloud computing with offshore outsourcing.

Collaboration crowdsourcing is when social media is used to source solutions to a problem but only a few may be actually used.

What is it called when a company brings IS capabilities that were previously outsourced back inhouse?

Which one of the following needs would suggest outsourcing as an option?

Which of the following describes the new emphasis on experience-level agreements (XLAs)?

Make the argument for why an outsourcing provider may actually provide better data security than an company's IT organization can.

Which type of captive center performs core business processes for a parent company and outsources noncore work offshore?

____________is the most traditional approach to sourcing.

Match the work activity as something that a company would ideally either outsource or insource. Outsource Commodity work Insource Confidential work Insource A core competerice Insource Value-added activities Outsource Work based on a skill lacking in the orgarnization

Introduction

The Information Systems Strategy Triangle

Strategic Use of Information Resources

Organizational Strategy and Information Systems

Digital Systems and the Design of Work

Information Systems and Digital Transformation

Architecture and Infrastructure

Security

The Business of Information Technology

Governance of the Information Systems Organization

Managing It Projects

Business Intelligence, Knowledge Management, and Analytics

Privacy and Ethical Considerations in Information Management

Filters

Exam 11: Information Systems Sourcing

Which of the following is when an IS organization uses contractor services, or even builds its own data center, in a distant land.

To provide potential customers an idea of an outsourcing provider's development capabilities, the Software Engineering Institute developed what rating?

Outsourcing providers have more experience dealing with a large number of IS staff and as a result, are often good at doing all of the following EXCEPT:

All of the following are risks associated with IS outsourcing EXCEPT:

____________is the formal contract between clients and an outsourcing provider that describes the expected performance of the service.

If a company decides to outsource to a company in another country that is close in proximity as well as culturally, economically, and politically similar, they are using ____________type of outsourcing

Compare and contrast cloud computing with offshore outsourcing.

Collaboration crowdsourcing is when social media is used to source solutions to a problem but only a few may be actually used.

What is it called when a company brings IS capabilities that were previously outsourced back inhouse?

Which one of the following needs would suggest outsourcing as an option?

Which of the following describes the new emphasis on experience-level agreements (XLAs)?

Make the argument for why an outsourcing provider may actually provide better data security than an company's IT organization can.

Which type of captive center performs core business processes for a parent company and outsources noncore work offshore?

____________is the most traditional approach to sourcing.

Match the work activity as something that a company would ideally either outsource or insource. Outsource Commodity work Insource Confidential work Insource A core competerice Insource Value-added activities Outsource Work based on a skill lacking in the orgarnization

Introduction

The Information Systems Strategy Triangle

Strategic Use of Information Resources

Organizational Strategy and Information Systems

Digital Systems and the Design of Work

Information Systems and Digital Transformation

Architecture and Infrastructure

Security

The Business of Information Technology

Governance of the Information Systems Organization

Managing It Projects

Business Intelligence, Knowledge Management, and Analytics

Privacy and Ethical Considerations in Information Management

Filters