Exam 5: Digital Systems and the Design of Work

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__________________are members of the generation that's grown up using computers, the Web, and social network sites as a normal, integrated part of their lives.

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Digital natives

Virtual teams and remote work have advantages but no known disadvantages over face-to-face teams and showing up at an office.

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False

All of the following are new types of jobs created by the growing reliance on technology EXCEPT:

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D

__________________is an advantage of virtual teams where members in different parts of the world can cooperate to get work done faster due to time zone differences. Teams can upload their results every evening and another distant team can download those files immediately, in what is the start of their day.

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Managers in today's global, virtual workforce must rethink how they break from traditional methods of managing, particularly in the all of the following ways EXCEPT:

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Employees may resist a change in IS by: denying that the system is up and running, trying to convince others it has no value, refusing to use the system, and/or _________ the system by distorting or altering inputs.

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Team members who are _______________ and prefer to do several activities at one time may want to have IM or VOIP available to them so that they can communicate with their colleagues and still work on other tasks.

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The traditional approach uses subjective observation while the digital approach involves ____________.

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The Internet greatly enhances collaboration.

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Match the factor driving the use of telecommuting with its effect. Shift to knowledge-based work Removes the requirement to perform work at a specific location. Changing demographics and lifestyle preferences Provides worker's with geographic and time- shifting flexibility. Reliance on Web Provides workers with the ability to stay connected to co-workers and customers Energy concerns Reduces the costs of commuting and maintaining office space, and can reduce travel. New technologies Makes working remotely practical and cost effective.

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Match the technology with its classification. Skype Voice over Intermet Protocol (VoIP) Wikipedia Wiki SharePoirt Groupware FTP File Trarsfer Facebook Social networking site

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How have hiring practices been impacted by IT?

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The concept of "jobs" is being replaced with the concept of work, requiring a framework that links the IS Strategy with the organization strategy to answer all of the following EXCEPT:

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Teams operate in one of four ways, which are represented by combinations of two dimensions: "place" vs "time," and each dimension is either "same" or "different."

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IT has altered employees and the way they work by doing all of the following EXCEPT:

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Lewin's change model to gain acceptance of new technology is based on 3 stages. Order the stages based on the stage a manager would seek to achieve 1st and so on. 1st Unfreezing 2nd Charnging 3rd Refreezing

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The life cycle of a virtual team consists of 5 phases. List these phases in the order they occur in the life cycle. Preparation Lanuch Perfornarnce marnagenent Team development Disbarnding

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Describe the advantages and disadvantages the use of robots present in the workplace.

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According to Thomas Friedman, collaboration is the way that small companies can "act big" and flourish in today's flat world.

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Today's IT increases the effectiveness of workers, particularly with the use of both ________ tools and collaboration tools.

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