Exam 3: Strategic Use of Information Resources
Social capital is a valuable resource for businesses. Match the category of social capital with the questions is seeks to answer.
Structural Who is connected to whom? Relational How do connected people interact? Copritive How do the connected individuals think?
Social capital is a concept that refers to the networks of relationships among people who live and work in a particular society, enabling that society to function effectively. It is a valuable resource for businesses because it can lead to increased trust, cooperation, and exchange of information, which can improve performance and competitive advantage. Social capital is often categorized into three types: structural, relational, and cognitive. Each type seeks to answer different questions about the nature and benefits of social networks.Here is the correct match for each category of social capital with the questions it seeks to answer:
1. Structural Social Capital: "Who is connected to whom?"
- This category focuses on the overall pattern of connections between individuals or organizations (the network structure). It includes the presence or absence of network ties and the configuration of these ties, such as the density, hierarchy, and diversity of the network.
2. Relational Social Capital: "How do connected people interact?"
- This category emphasizes the quality of the relationships within the network. It includes aspects such as trust, norms, obligations, and expectations that exist between individuals who are connected. It also looks at the strength of the ties, whether they are characterized by friendship, respect, or collegiality.
3. Cognitive Social Capital: "How do the connected individuals think?"
- This category (which seems to be misspelled as "Copritive" in the provided table) pertains to the shared representations, interpretations, and systems of meaning among parties. It includes shared language, codes, narratives, and beliefs that facilitate mutual understanding and cooperation among network members.
In summary, structural social capital answers questions about the connections between individuals or organizations, relational social capital addresses the nature of interactions within those connections, and cognitive social capital focuses on the shared thoughts and understandings that facilitate coordination and cooperation within the network.
Which of the following is NOT a primary activity of the Value Chain model?
D
While information systems can be used to gain a strategic advantage, they have inherent risks. Hershey Foods, for example, crippled its Halloween sales when its complex IS system failed to support its supply and inventory needs during peak production season. This is an example of which specific IS risk?
B
Explain how Zara has aligned its information systems strategy with its business strategy
Which one of the following risks can threaten the IS of a company in a highly regulated industry such as financial services or health care?
The Nike + iPod Sports Kit is a sensor in your shoe that syncs with your iPod and provides details about your workout. This inter-organizational relationship affords both Nike and Apple a business advantage. This relationship between Nike and Apple is best described as:
The three major categories of IT capabilities are technical skills, management skills, and relationship skills.
Which of the following is a support activity of the Value Chain Model?
Over the different eras, organizations have adapted their information systems strategy as technologies have matured. Place these different needs satisfied by information systems in order of maturity. In other words, which need is most likely the first need to be satisfied by an organization?
First Need to lower existing transaction costs Second Need to irnovate and create opporturities Third Need to use social IT platforms to collaborate and engage stakeholders
Supply Chain Management (SCM) consists of technological components as well as a process that brings together information about customers, sales, and marketing.
In order to maximize the effectiveness of an organization's business strategy, the manager must be able to identify and use information resources.
Porter's value chain framework suggests that a competitive advantage can stem from:
Starbucks allows customers in the U.S. to use smartphones to pay for their purchases in an effort to drive sales. While this use of information resources may be used to gain a strategic advantage, there are possible risks. Match the potentially harmful experience below with the IT risk it represents:
Implementing Is poorly Someone reported that the use of the mobile payment application was causing longer lines at the cash register. Demonstrate bad timing A very mmall percentage of customers use the service because few have mobile devices and even fewer are able to download and use the application. Awaking a sleeping giant A large credit card processing agency deploys a smartphone application for mobile pannents that car be used in ary retail erviromment.
__________________is a collection of firms that, using technology, extend their business relationships and connect their value chains.
Zara strategically uses information technologies to do all of the following EXCEPT:
A strategy where companies cooperate and compete at the same time with companies in its value net is called:
A link between a firm's IS strategy and business strategy focuses more on its external requirements than internal requirements.
Which model is best used to understand the ways in which information technologies allow a firm to both attain and sustain a competitive advantage?
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