Exam 2: The Information Systems Strategy Triangle

A bank provides its customers mobile applications that significantly simplify traditional banking activities. For example, a customer can use a smartphone to take a picture of a check and electronically deposit into an account. This unique service demonstrates the bank's desire to practice which one of Porter's strategies?

General managers should take an active role in decisions about information systems. This is vital because:

A clear and compelling statement that unifies an organization's efforts and describes what the organization is all about is called its _________.

According to Porter, a company that makes its services available 24/7 would be practicing a _________ strategy.

Which one of the following is NOT part of the information systems strategy matrix?

By using IS to achieve economies of scale and generate operating efficiencies, Walmart epitomizes which one of Porter's generic strategies?

The managerial lever includes organization, control, and ___________________________.

Kaiser Permanente's HealthConnect is an example of a digital strategy.

Significant changes in IS should trigger a reassessment of the _____________.

Which is not a question that can be used to understand organizational design?

There has been accelerated competition among market leaders concurrent with the increases in the quality and quantity of IT investments.

Through the use of various technologies, a ski resort tracks the slopes each customer skis and the times he or she skis them. Skiers then have the ability to view this information online, and can choose to seamlessly share their accomplishments on Facebook. In addition, photographers positioned at the resort post pictures on Facebook for the skier. This ski resort has worked hard to develop a strong:

Dell's original business strategy was to only sell custom-built computer systems directly to customers. Dell now sells to major retail outlets such as Walmart and Best Buy. Which one of Porter's generic strategies was Dell exhibiting when only selling directly to the customer? And which one of Porter's generic strategies is Dell demonstrating today? Explain your answers.

In order to assess the critical issues in information management, a manager should know the IS infrastructure components. These are hardware, software, network and _______.

According to Porter's Generic Strategies Framework, a company that limits its scope to a narrower segment of the market is exercising a __________________type of strategy.

Today's market place is considered to be a very competitive and dynamic environment. Explain what this means and give examples of this competitive dynamic.

To avoid unwanted consequences, altering the IT Strategy requires adjustments to the organizational strategy.

When a company's business strategy and technology strategy are intertwined, this situation is known as _______.

All of the following are likely causes of Kaiser Permanente's difficulties before their new KPHealthConnect EXCEPT for:

A general manager should: