Question 1

Organizations seek to gain a competitive advantage by differentiation, cost, or _________.

Accepted Answer

A)  service 
B)  focus 
C)  profit 
D)  value 
E)  speed 
A)  service 
B)  focus 
C)  profit 
D)  value 
E)  speed

Question 2

CRM stands for ________________.

Accepted Answer

Customer R

Question 3

Organizational, cultural, and control variables are considered the ________ used by decision makers to effect change in their organization.

Accepted Answer

A)  collaboration tools 
B)  managerial levers 
C)  events 
D)  IS 
E)  organization objectives 
A)  collaboration tools 
B)  managerial levers 
C)  events 
D)  IS 
E)  organization objectives

Question 4

The general manager for a retail clothing outlet was recently cited as saying, "IT is the cornerstone of our company. All of our decisions are based on the sophisticated systems that we have deployed throughout our organization. IT drives our decisions." What position should the manager hold regarding IT and its influence on decision making?

Accepted Answer

A)  IT should drive business decisions. 
B)  Organizational goals should drive IT decisions. 
C)  Organizational strategy should drive IS decision making. 
D)  Business strategy should drive IS decision making 
E)  All strategy should be driven by IT strategy. 
A)  IT should drive business decisions. 
B)  Organizational goals should drive IT decisions. 
C)  Organizational strategy should drive IS decision making. 
D)  Business strategy should drive IS decision making 
E)  All strategy should be driven by IT strategy.

Question 5

The organizational strategy should ideally _____ the IS strategy.

Accepted Answer

A)  drive 
B)  complement 
C)  dictate 
D)  ignore 
E)  sustain 
A)  drive 
B)  complement 
C)  dictate 
D)  ignore 
E)  sustain

Question 6

When an organization qualifies its product or service in a way that allows it to appear unique in the marketplace, this is called:

Accepted Answer

A)  Focus 
B)  Differentiation 
C)  Cost Leadership 
D)  Business Strategy 
E)  Mission 
A)  Focus 
B)  Differentiation 
C)  Cost Leadership 
D)  Business Strategy 
E)  Mission

Question 7

A social business strategy is designed to use social IT tools for all of the following EXCEPT:

Accepted Answer

A)  Collaborating with stakeholders 
B)  Building deeper connections with stakeholders 
C)  Innovating with stakeholders 
D)  Excluding stakeholders 
E)  Networking with employees, customer and/or suppliers 
A)  Collaborating with stakeholders 
B)  Building deeper connections with stakeholders 
C)  Innovating with stakeholders 
D)  Excluding stakeholders 
E)  Networking with employees, customer and/or suppliers

Question 8

The technology and business capability to deliver efficient and reliable core operations is referred to as the __________________.

Accepted Answer

operationa

Question 9

The managerial levers identifies the crucial, interrelated components for designing an organization. The components include all of the following EXCEPT:

Accepted Answer

A)  Decision rights 
B)  Social media 
C)  Business processes 
D)  Incentives and rewards 
E)  Performance measurement and evaluation 
A)  Decision rights 
B)  Social media 
C)  Business processes 
D)  Incentives and rewards 
E)  Performance measurement and evaluation

Question 10

A data facilitator is:

Accepted Answer

A)  a firm funds a project or creates a new service by cost savings. 
B)  a company that sells big data that they have harvested. 
C)  a company that supplies data users and suppliers with dig data infrastructure solutions. 
D)  a company that leverages big data for internal purposes to improve their operations 
E)  a web-based tool provided to merchants, enablings information to flow without any manual intervention. 
A)  a firm funds a project or creates a new service by cost savings. 
B)  a company that sells big data that they have harvested. 
C)  a company that supplies data users and suppliers with dig data infrastructure solutions. 
D)  a company that leverages big data for internal purposes to improve their operations 
E)  a web-based tool provided to merchants, enablings information to flow without any manual intervention.

Question 11

The plan an organization uses to provide information systems and services is called:

Accepted Answer

A)  Cost Leadership 
B)  Differentiation 
C)  Focus 
D)  IS Strategy 
E)  Business Diamond 
A)  Cost Leadership 
B)  Differentiation 
C)  Focus 
D)  IS Strategy 
E)  Business Diamond

Organizations seek to gain a competitive advantage by differentiation, cost, or _________.

CRM stands for ________________.

Organizational, cultural, and control variables are considered the ________ used by decision makers to effect change in their organization.

The organizational strategy should ideally _____ the IS strategy.

When an organization qualifies its product or service in a way that allows it to appear unique in the marketplace, this is called:

A social business strategy is designed to use social IT tools for all of the following EXCEPT:

The technology and business capability to deliver efficient and reliable core operations is referred to as the __________________.

The managerial levers identifies the crucial, interrelated components for designing an organization. The components include all of the following EXCEPT:

A data facilitator is:

The plan an organization uses to provide information systems and services is called:

Introduction

Strategic Use of Information Resources

Organizational Strategy and Information Systems

Digital Systems and the Design of Work

Information Systems and Digital Transformation

Architecture and Infrastructure

Security

The Business of Information Technology

Governance of the Information Systems Organization

Information Systems Sourcing

Managing It Projects

Business Intelligence, Knowledge Management, and Analytics

Privacy and Ethical Considerations in Information Management

Filters

Exam 2: The Information Systems Strategy Triangle

Organizations seek to gain a competitive advantage by differentiation, cost, or _________.

CRM stands for ________________.

Organizational, cultural, and control variables are considered the ________ used by decision makers to effect change in their organization.

The organizational strategy should ideally _____ the IS strategy.

When an organization qualifies its product or service in a way that allows it to appear unique in the marketplace, this is called:

A social business strategy is designed to use social IT tools for all of the following EXCEPT:

The technology and business capability to deliver efficient and reliable core operations is referred to as the __________________.

The managerial levers identifies the crucial, interrelated components for designing an organization. The components include all of the following EXCEPT:

A data facilitator is:

The plan an organization uses to provide information systems and services is called:

Introduction

Strategic Use of Information Resources

Organizational Strategy and Information Systems

Digital Systems and the Design of Work

Information Systems and Digital Transformation

Architecture and Infrastructure

Security

The Business of Information Technology

Governance of the Information Systems Organization

Information Systems Sourcing

Managing It Projects

Business Intelligence, Knowledge Management, and Analytics

Privacy and Ethical Considerations in Information Management

Filters