Exam 2: Communication and Identity: Creating and Presenting the Self

Discuss the relevance of identity management in the workplace. Describe how workplace ethical dilemmas and value clashes can lead to identity management conflict.

Mark is a nursing student on placement at the hospital. He has received positive feedback on his performance from the other nursing staff that he is working with. Mark is feeling very good about his nursing skills and feels confident that he will be good at his job when he's done school. What is this an example of?

Simone, the CEO of a hospital, wants to appear authoritative, so she sits behind a large oak desk facing her subordinates when they come to speak with her. What strategy is Simone using to manage her identity?

Describe a recent self-fulfilling prophecy that you brought about that affects your communication. When did you bring this about? What have the results been? How realistic was the prophecy? Does answering these questions change how you'll talk to yourself in the future? How? Next, describe a self-fulfilling prophecy you have imposed upon another person. How did you communicate it (i.e., what messages did you send, and what channels did you use)? What effect did your prophecy have upon the other person? Does answering this question affect how you'll communicate with the other person in the future? How?

Employees with high expectations for their job performance are more likely to be successful than those with lower expectations. What is this an example of?

Which personality traits does biology account for?

Melissa spends a lot of time looking at models and often feels that her body is inadequate. Melissa is engaged in social comparison.

We use identity management to create many identities.

Define self-esteem and self-concept. How are self-esteem and self-concept related?

Describe two people who were a significant other for you. Describe your communication behaviour with each of them, giving examples of how (a) they delivered "booster" and "buster" messages, and (b) how they created self-fulfilling prophecies that work for and against you?

Other-imposed prophecies have little influence on most people.

Which statement best describes identity management?

Linh is a first-year university student. Being with which of the following people would be least likely to cause Linh to be concerned about her identity management?

Reflected appraisal means that you reflect on your communication skills and make adjustments to improve your skills.

Rita's marks in her anatomy class are not normally as good as Barbara's, but her teacher kept telling her how smart she was, and that her hard work would help her excel on the test. As a result of her teacher's positive expectations, Rita's marks improve significantly. What is this an example of?

Match each description below with the most accurate term. a.perceived self b.presenting self c.reflected appraisal d.self-fulfilling prophecy e.significant other -Process of judging ourselves by the evaluations of others

Diane's boss has high expectations and communicates her expectations clearly. Diane's boss also believes that Diane is an excellent employee and communicates this often. As a result, Diane believes she is capable of meeting her boss' expectations, thus, she works hard and does well. What is this an example of?

Having high self-esteem is a guarantee for interpersonal success. Indicate the answer choice that best completes the statement or answers the question.

Frank is trying to influence the opinion that his fellow classmates have of him. Why might he want to do this?

Jonas felt great after he received glowing feedback for his child and youth worker assignment. What concept is this an example of?