Question 1

People in high power distance countries expect unequal power distribution and greater stratification in economic, social, and political settings.

Accepted Answer

A) True 
 B)False

Question 2

Group members in the norming stage

Accepted Answer

A) not only get the work done, but they also pay greater attention to how they are doing it. 
B) begin to explore their power and influence. 
C) find it 
D) try to figure out who likes whom. 
A) not only get the work done, but they also pay greater attention to how they are doing it. 
B) begin to explore their power and influence. 
C) find it 
D) try to figure out who likes whom.

Question 3

Rodney is a new project team leader.Jerome is chatting with him about some of the problems that could arise and prevent his team from being successful.Jerome offers which of the following pieces of advice to overcome barriers to team success?

Accepted Answer

A) Floundering often results from a lack of clear goals; clarify goals from the outset of the project. 
B) Disagreements among team members may be the result of long simmering personality conflicts; it's not helpful to get involved in these disputes as it may just make it worse. 
C) Dominant personalities can only help a group; let those that are the most vocal have their say. 
D) Poor performance by a group member is probably due to lack of commitment; best to let those members go. 
A) Floundering often results from a lack of clear goals; clarify goals from the outset of the project. 
B) Disagreements among team members may be the result of long simmering personality conflicts; it's not helpful to get involved in these disputes as it may just make it worse. 
C) Dominant personalities can only help a group; let those that are the most vocal have their say. 
D) Poor performance by a group member is probably due to lack of commitment; best to let those members go.

Question 4

Which of the following statements related to fundamental factors affecting a group's cohesion is correct?

Accepted Answer

A) The larger a group, the more cohesive it is likely to be. 
B) The more similar group members are, the more cohesive the group is likely to be. 
C) The more coaching group members receive, the less cohesive the group is likely to be. 
D) The less time a group has stayed together, the more cohesive a group is likely to be. 
A) The larger a group, the more cohesive it is likely to be. 
B) The more similar group members are, the more cohesive the group is likely to be. 
C) The more coaching group members receive, the less cohesive the group is likely to be. 
D) The less time a group has stayed together, the more cohesive a group is likely to be.

Question 5

Collective efficacy is influenced by which of the following factors?

Accepted Answer

A) Use of technology. 
B) Ties to the organization 
C) Incentives and bonuses. 
D) Verbal persuasion. 
A) Use of technology. 
B) Ties to the organization 
C) Incentives and bonuses. 
D) Verbal persuasion.

Question 6

Self-managed teams

Accepted Answer

A) increase the hierarchy in an organization. 
B) operate under goals provided by top level management and passed down through the chain of command. 
C) have an appointed leader, but can select individual team members. 
D) can be found at all levels in an organization. 
A) increase the hierarchy in an organization. 
B) operate under goals provided by top level management and passed down through the chain of command. 
C) have an appointed leader, but can select individual team members. 
D) can be found at all levels in an organization.

Question 7

There are several types of temporary teams.Describe one such temporary team.

Accepted Answer

A task force is one designed to address

Question 8

Think about a group that you belong or belonged to.Describe the phases of the Tuckman model that the group progressed through or the current phase at which it is now functioning.

Accepted Answer

The answer of Think about a group that you belong...

Question 9

*Lego experienced a turning point in 2004.What was it?

Accepted Answer

A) The family-owned company was taken over by Wal-Mart 
B) The company faced potential bankruptcy 
C) The company experienced its highest sales year ever. 
D) The board removed the CEO and broke the company up into 3 separate firms. 
A) The family-owned company was taken over by Wal-Mart 
B) The company faced potential bankruptcy 
C) The company experienced its highest sales year ever. 
D) The board removed the CEO and broke the company up into 3 separate firms.

Question 10

What was the final stage that Tuckman added to his enhanced group development model?

Accepted Answer

A) forming 
B) norming 
C) adjourning 
D) storming 
A) forming 
B) norming 
C) adjourning 
D) storming

Question 11

Task roles in a group include consul, cooperator, and completer.

Accepted Answer

A) True 
 B)False

Question 12

A formal work group is

Accepted Answer

A) a collection of individuals who interact with each other such that one person's actions have an impact on the others. 
B) made up of managers, subordinates, or both with close associations among group members that influence the behavior of individuals in the group. 
C) made up of two or more individuals who are associated with one another in ways not prescribed by the formal organization. 
D) a cohesive coalition of people working together to achieve happiness. 
A) a collection of individuals who interact with each other such that one person's actions have an impact on the others. 
B) made up of managers, subordinates, or both with close associations among group members that influence the behavior of individuals in the group. 
C) made up of two or more individuals who are associated with one another in ways not prescribed by the formal organization. 
D) a cohesive coalition of people working together to achieve happiness.

Question 13

A ___________________ is a temporary team that is created to address a specific problem or issue until it is resolved.

Accepted Answer

The answer of A ___________________ is a temporary team that...

Question 14

The social role of ________________ serves to keep the team on track with regard to needed changes in team process.

Accepted Answer

The answer of The social role of ________________ serves to...

Question 15

Which of the following is true regarding Pret a Manger's unique hiring practices?

Accepted Answer

A) All applications are reviewed by a team of frontline employees. 
B) Applicants who pass an initial selection step are brought in for a shift to work side-by-side with current employees, who get to vote on whether that person gets hired. 
C) Pret a Manger only promotes from within. 
D) Interviews are conducted by a team of Pret a Manger employees. 
A) All applications are reviewed by a team of frontline employees. 
B) Applicants who pass an initial selection step are brought in for a shift to work side-by-side with current employees, who get to vote on whether that person gets hired. 
C) Pret a Manger only promotes from within. 
D) Interviews are conducted by a team of Pret a Manger employees.

Question 16

Outcome interdependence

Accepted Answer

A) exists when team members may work independently and simply combine their efforts to create the team's output. 
B) involves team members working on each task simultaneously. 
C) refers to the degree that team members are dependent upon one another to get information, support or materials from other team members to be effective. 
D) is when the rewards that an individual receives depend on the performance of others. 
A) exists when team members may work independently and simply combine their efforts to create the team's output. 
B) involves team members working on each task simultaneously. 
C) refers to the degree that team members are dependent upon one another to get information, support or materials from other team members to be effective. 
D) is when the rewards that an individual receives depend on the performance of others.

Question 17

A ___________ is a collection of individuals who interact with each other such that one person's actions have an impact on the others.

Accepted Answer

The answer of A ___________ is a collection of individuals...

Question 18

Eduardo is the new manager of Great Corporation.He is sitting at his desk and writing down a list of steps that he can follow to create and maintain a cohesive work group.Which of the following would appear on that list?

Accepted Answer

A) Celebrate differences so each individual's contribution is noticed. 
B) Give praise sparingly; if it is given too often, it loses its luster. 
C) Focus on supporting the "best and brightest" in the group. 
D) Set goals for group members to reduce competition or feelings of jealousy. 
A) Celebrate differences so each individual's contribution is noticed. 
B) Give praise sparingly; if it is given too often, it loses its luster. 
C) Focus on supporting the "best and brightest" in the group. 
D) Set goals for group members to reduce competition or feelings of jealousy.

Question 19

Which of these are ways to cultivate psychological safety for a team?

Accepted Answer

A) Establish peer support and role clarity 
B) Allow longer meetings 
C) Include a human resources representative in each meeting 
D) Only allow managers to speak 
A) Establish peer support and role clarity 
B) Allow longer meetings 
C) Include a human resources representative in each meeting 
D) Only allow managers to speak

Question 20

Which of the following is considered a key aspect to ensuring a successful meeting?

Accepted Answer

A) Start the meeting when everyone arrives. 
B) Don't worry about group dynamics. 
C) Manage the group dynamic for full participation. 
D) Let participants discuss whatever is on their mind. 
A) Start the meeting when everyone arrives. 
B) Don't worry about group dynamics. 
C) Manage the group dynamic for full participation. 
D) Let participants discuss whatever is on their mind.

People in high power distance countries expect unequal power distribution and greater stratification in economic, social, and political settings.

Group members in the norming stage

Rodney is a new project team leader.Jerome is chatting with him about some of the problems that could arise and prevent his team from being successful.Jerome offers which of the following pieces of advice to overcome barriers to team success?

Which of the following statements related to fundamental factors affecting a group's cohesion is correct?

Collective efficacy is influenced by which of the following factors?

Self-managed teams

There are several types of temporary teams.Describe one such temporary team.

Think about a group that you belong or belonged to.Describe the phases of the Tuckman model that the group progressed through or the current phase at which it is now functioning.

*Lego experienced a turning point in 2004.What was it?

What was the final stage that Tuckman added to his enhanced group development model?

Task roles in a group include consul, cooperator, and completer.

A formal work group is

A ___________________ is a temporary team that is created to address a specific problem or issue until it is resolved.

The social role of ________________ serves to keep the team on track with regard to needed changes in team process.

Which of the following is true regarding Pret a Manger's unique hiring practices?

Outcome interdependence

A ___________ is a collection of individuals who interact with each other such that one person's actions have an impact on the others.

Eduardo is the new manager of Great Corporation.He is sitting at his desk and writing down a list of steps that he can follow to create and maintain a cohesive work group.Which of the following would appear on that list?

Which of these are ways to cultivate psychological safety for a team?

Which of the following is considered a key aspect to ensuring a successful meeting?

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters

Exam 9: Managing Groups and Teams

People in high power distance countries expect unequal power distribution and greater stratification in economic, social, and political settings.

Group members in the norming stage

Rodney is a new project team leader.Jerome is chatting with him about some of the problems that could arise and prevent his team from being successful.Jerome offers which of the following pieces of advice to overcome barriers to team success?

Which of the following statements related to fundamental factors affecting a group's cohesion is correct?

Collective efficacy is influenced by which of the following factors?

Self-managed teams

There are several types of temporary teams.Describe one such temporary team.

Think about a group that you belong or belonged to.Describe the phases of the Tuckman model that the group progressed through or the current phase at which it is now functioning.

*Lego experienced a turning point in 2004.What was it?

What was the final stage that Tuckman added to his enhanced group development model?

Task roles in a group include consul, cooperator, and completer.

A formal work group is

A ___________________ is a temporary team that is created to address a specific problem or issue until it is resolved.

The social role of ________________ serves to keep the team on track with regard to needed changes in team process.

Which of the following is true regarding Pret a Manger's unique hiring practices?

Outcome interdependence

A ___________ is a collection of individuals who interact with each other such that one person's actions have an impact on the others.

Eduardo is the new manager of Great Corporation.He is sitting at his desk and writing down a list of steps that he can follow to create and maintain a cohesive work group.Which of the following would appear on that list?

Which of these are ways to cultivate psychological safety for a team?

Which of the following is considered a key aspect to ensuring a successful meeting?

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters