Question 1

Research evidence exists to demonstrate that teams can reduce labor costs, increase product quality, and raise revenues.

Accepted Answer

A) True 
 B)False

Question 2

Collectivist societies value individual achievements over interpersonal relationships.

Accepted Answer

A) True 
 B)False

Question 3

Groupthink is the tendency for individuals to put forth less effort when working in a group context.

Accepted Answer

A) True 
 B)False

Question 4

The superintendent of the school district is writing a new mission statement for the district.He is engaged in the _____________ role.

Accepted Answer

A) creator 
B) contractor 
C) communicator 
D) calibrator 
A) creator 
B) contractor 
C) communicator 
D) calibrator

Question 5

All of the following statements are correct about top management teams EXCEPT

Accepted Answer

A) Top teams are most effective when there is limited diversity in their composition. 
B) Top management teams generally function without formal rules for team design or structure. 
C) Top management teams are important for their symbolic roles. 
D) Top management teams make decisions on new products, markets and expansions and divestitures. 
A) Top teams are most effective when there is limited diversity in their composition. 
B) Top management teams generally function without formal rules for team design or structure. 
C) Top management teams are important for their symbolic roles. 
D) Top management teams make decisions on new products, markets and expansions and divestitures.

Question 6

Social roles in a group or team include cooperator, communicator, and calibrator.

Accepted Answer

A) True 
 B)False

Question 7

Boundary spanning roles include coordinator and

Accepted Answer

A) consul. 
B) cooperator. 
C) contributor. 
D) critic. 
A) consul. 
B) cooperator. 
C) contributor. 
D) critic.

Question 8

The idea that people can participate in a meeting without being embarrassed or experience retribution for their comments is

Accepted Answer

A) psychological safety. 
B) a human resources problem. 
C) something people just need to get over. 
D) physiological barrier protection. 
A) psychological safety. 
B) a human resources problem. 
C) something people just need to get over. 
D) physiological barrier protection.

Question 9

Which of the following are considered key to ensuring a successful meeting?

Accepted Answer

A) Create an agenda, start on time, open the meeting to anyone interested. 
B) Start on time, set a time limit, and create an agenda. 
C) Set a time limit, add new items to the agenda during the meeting, let everyone talk as long as they need. 
D) Open the meeting to anyone interested, set an agenda, end the meeting on time. 
A) Create an agenda, start on time, open the meeting to anyone interested. 
B) Start on time, set a time limit, and create an agenda. 
C) Set a time limit, add new items to the agenda during the meeting, let everyone talk as long as they need. 
D) Open the meeting to anyone interested, set an agenda, end the meeting on time.

Question 10

What is the second stage in Tuckman's four-stage map of group evolution?

Accepted Answer

A) norming 
B) storming 
C) forming 
D) performing 
A) norming 
B) storming 
C) forming 
D) performing

Question 11

How does a team differ from a group?

Accepted Answer

A) A team is focused on joint goals; a group often has a collection of individual goals. 
B) A team involves the simple sum of independent actions of individuals; a group involves the integrated, collaborative actions of the collective of people. 
C) A team has personal agendas; a group has a shared vision. 
D) A team has compensation based upon individual outcomes; a group has compensation based upon shared outcomes. 
A) A team is focused on joint goals; a group often has a collection of individual goals. 
B) A team involves the simple sum of independent actions of individuals; a group involves the integrated, collaborative actions of the collective of people. 
C) A team has personal agendas; a group has a shared vision. 
D) A team has compensation based upon individual outcomes; a group has compensation based upon shared outcomes.

Question 12

What is the difference between a group and a team?

Accepted Answer

A group is a collection of individuals w

Question 13

List the stages in Tuckman's model of group development including the phase added later in his work.Briefly describe the nature of each stage.

Accepted Answer

The stages are forming, storming, normin

Question 14

Which of the following is accurate regarding the nature of social roles in a team?

Accepted Answer

A) If social roles are filled in a firm, groups are more prone to suffer process losses. 
B) If social roles are filled in a firm, groups are more cohesive. 
C) If social roles are filled in a firm, group members are more likely to engage in social loafing. 
D) If social roles are filled in a firm, group members are more likely to have biases. 
A) If social roles are filled in a firm, groups are more prone to suffer process losses. 
B) If social roles are filled in a firm, groups are more cohesive. 
C) If social roles are filled in a firm, group members are more likely to engage in social loafing. 
D) If social roles are filled in a firm, group members are more likely to have biases.

Question 15

Which of the following statements regarding team size and diversity is correct?

Accepted Answer

A) The more diverse the team, the more likely the team is to engage in groupthink. 
B) The rule of thumb for team size is between 10 and 20 members. 
C) Teams that believe in the value of diversity perform better than those which do not. 
D) Teams whose members have complementary skills are less successful than those with specialized skills. 
A) The more diverse the team, the more likely the team is to engage in groupthink. 
B) The rule of thumb for team size is between 10 and 20 members. 
C) Teams that believe in the value of diversity perform better than those which do not. 
D) Teams whose members have complementary skills are less successful than those with specialized skills.

Question 16

Norms are shared expectations about how things operate within a group or team.

Accepted Answer

A) True 
 B)False

Question 17

Task roles include contractor, creator, and

Accepted Answer

A) cooperator 
B) consul. 
C) coordinator. 
D) completer. 
A) cooperator 
B) consul. 
C) coordinator. 
D) completer.

Question 18

Which of stage in Tuckman's group development model is characterized by the establishment of ground rules and operating procedures and goals by group participants?

Accepted Answer

A) forming 
B) storming 
C) norming 
D) performing 
A) forming 
B) storming 
C) norming 
D) performing

Question 19

Michael is part of an organizational behavior project group.The group decided on the overall theme of its project and individual members are now completing specific sections of the project.Michael has been e-mailing Rachel almost every day asking her opinion on various parts of his section.The group tends to sit together in class and they have even decided to go out for coffee after class next Tuesday.What phase of group development is Michael's group in?

Accepted Answer

A) storming 
B) adjourning 
C) forming 
D) performing 
A) storming 
B) adjourning 
C) forming 
D) performing

Question 20

The forming stage of group development involves member examination of such questions as "What will my role be?" and "Will I be accepted?

Accepted Answer

A) True 
 B)False

Research evidence exists to demonstrate that teams can reduce labor costs, increase product quality, and raise revenues.

Collectivist societies value individual achievements over interpersonal relationships.

Groupthink is the tendency for individuals to put forth less effort when working in a group context.

The superintendent of the school district is writing a new mission statement for the district.He is engaged in the _____________ role.

All of the following statements are correct about top management teams EXCEPT

Social roles in a group or team include cooperator, communicator, and calibrator.

Boundary spanning roles include coordinator and

The idea that people can participate in a meeting without being embarrassed or experience retribution for their comments is

Which of the following are considered key to ensuring a successful meeting?

What is the second stage in Tuckman's four-stage map of group evolution?

How does a team differ from a group?

What is the difference between a group and a team?

List the stages in Tuckman's model of group development including the phase added later in his work.Briefly describe the nature of each stage.

Which of the following is accurate regarding the nature of social roles in a team?

Which of the following statements regarding team size and diversity is correct?

Norms are shared expectations about how things operate within a group or team.

Task roles include contractor, creator, and

Which of stage in Tuckman's group development model is characterized by the establishment of ground rules and operating procedures and goals by group participants?

The forming stage of group development involves member examination of such questions as "What will my role be?" and "Will I be accepted?

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters

Exam 9: Managing Groups and Teams

Research evidence exists to demonstrate that teams can reduce labor costs, increase product quality, and raise revenues.

Collectivist societies value individual achievements over interpersonal relationships.

Groupthink is the tendency for individuals to put forth less effort when working in a group context.

The superintendent of the school district is writing a new mission statement for the district.He is engaged in the _____________ role.

All of the following statements are correct about top management teams EXCEPT

Social roles in a group or team include cooperator, communicator, and calibrator.

Boundary spanning roles include coordinator and

The idea that people can participate in a meeting without being embarrassed or experience retribution for their comments is

Which of the following are considered key to ensuring a successful meeting?

What is the second stage in Tuckman's four-stage map of group evolution?

How does a team differ from a group?

What is the difference between a group and a team?

List the stages in Tuckman's model of group development including the phase added later in his work.Briefly describe the nature of each stage.

Which of the following is accurate regarding the nature of social roles in a team?

Which of the following statements regarding team size and diversity is correct?

Norms are shared expectations about how things operate within a group or team.

Task roles include contractor, creator, and

Which of stage in Tuckman's group development model is characterized by the establishment of ground rules and operating procedures and goals by group participants?

The forming stage of group development involves member examination of such questions as "What will my role be?" and "Will I be accepted?

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters